PLEASE NOTE: During the summer we aim to migrate all Undergraduate and Postgraduate Taught email to Office365 hosted by Microsoft. For further information please visit the Office365 Move page.
Details of the Service
The corporate mail system for the University is based on Microsoft Exchange 2007. The Exchange service runs on a highly resilient cluster of servers. Access is available by using the native Microsoft Office mail client, Outlook, through the web front-end NEMO, or through an IMAP service.
As with all University mail systems, incoming mail from offsite is scanned for viruses, and mail that is determined likely to be 'spam' is marked as such before being delivered to the mailbox.
The Exchange service provides email, a calendar/diary, a personal contacts folder, and facilitates group work and collaboration through Public Folders where files for such work can be stored.
To efficiently manage resources, IT Services has placed limits on the amount of mail each person can store in Exchange. As the limit is approached, a warning message will be delivered to the mailbox. If the limit is exceeded for a mailbox, mail will continue to be received, but no more email can be sent. Finally, when the amount of mail reaches an upper threshold, no mail can be sent or received.
The current mailbox limit is 100Mb for students, and 2Gb for staff.
As with most IT Services-provided facilities, a DS username and password with associated email address are required to access Exchange. If you are not sure what they are, please contact the IT Services Helpdesk for advice.
Accessing the Service
Outlook Client
Those with a PC connected to Active Directory (DS) and with Microsoft Office installed can connect to Exchange using the native Exchange client, Microsoft Outlook. Contact departmental computing support or the IT Services Helpdesk for further information.
Outlook Web Access
Most people will use Outlook Web Access to access the service, referred to as NEMO. A standard web browser is required, running over a secure connection. This means your email can be accessed from anywhere you can connect to the World Wide Web. The URL is:
Then logon, as prompted, with your DS username and password. Although most modern Web browsers may be used to access this service, it is recommended that you use Microsoft Internet Explorer 6.0 or later as this allows more features to be accessed.
IMAP client
Those people who do not use Microsoft products but do not wish to access Exchange using the web interface may use the IMAP service presented by the server.
In your preferred IMAP mail client, specify the IMAP server as nemo.strath.ac.uk and use the default server port 143. Enter your DS username in the relevant place. Leave the password blank: your mail client should request your password when it connects to access your mail. For the time being, your sending server should be specified as imap.strath.ac.uk, unless you are off-campus in which case at present you will need to use the SMTP provided by your ISP.
Apple Mac Users
Apple Mac users can gain access to Exchange via any web browser (after they have migrated onto the new service), by accessing the http://nemo.strath.ac.uk webmail service. They may also configure either the Eudora or Entourage desktop mail clients to use the Exchange service via IMAP.
Most existing Mac users within the University will already be using Eudora; if this is a recent version (6.2.4 or later), then users can move to the Exchange mailstore by performing a simple reconfiguration, see the document Reconfiguring Eudora With POP3 To Connect To Exchange With IMAP. Users who are using older versions of Eudora, or who do not have a desktop mail client configured, may need to install the latest version of the application, see the document Configuring Eudora To Connect To Exchange With IMAP.
Instructions for configuring the Entourage2004 mail client (part of the Microsoft Office for Mac suite) are also provided, see the document Configuring Entourage 2004 To Connect To Exchange. While Entourage provides some additional functionality over Eudora - in particular calendaring support - it also has some deficiencies. The "public folder" facility is particularly problematic. In most cases, we would advise existing Eudora users to stay with (the latest version of) Eudora.
Further Information
- Frequently Asked Questions relating to the service.
- Transferring Email from Legacy Email Services to Exchange and Outlook 2003.
- Exchange 2010 Migration
- Contact the IT Services Helpdesk if you require further information or assistance.