Secc, clyde

First International Conference on LSS for Higher Education

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With optional post-conference LSS Yellow Belt training for up to 20 conference delegates - click on the link below for further information.

Theme: "Enhancing Process Efficiency and Effectiveness in Higher Education Sector Organisations using Lean Six Sigma"

Date:    24-25 June, 2013

Location: Glasgow, Scotland, UK

Venue: Grand Central Hotel, Glasgow

The Centre for Research in Six Sigma and Process Excellence (CRISSPE) at University of Strathclyde is proud to host the First International Conference on Lean Six Sigma for Higher Education.

Objectives of the Conference

The conference will explore the transformation of the Higher Education (HE) sector through the use of Lean Six Sigma.

Lean Six Sigma is a powerful business strategy that increases process performance, resulting in enhanced customer satisfaction and improved bottom line results in hard cash savings.  It has been widely used in industry for over 10 years, but its application in the context of HEI’s is still in the embryonic stages.

There is a clear misconception across many public sector organisations that Lean Six Sigma is suited solely to manufacturing companies, however the situation within the HE sector is very similar to that of firms within the manufacturing and service industry - facing fierce competition, limited budget availability, government funding slashed and students adopting a consumer approach to their learning.

This conference aims to highlight that both Lean and Six Sigma have a role to play in developing HEI’s processes by improving efficiency and creating a student-centric approach for greater student retention.

The specific objectives of the conference are as follows:

  • Build a network of individuals from HE sector organisations and academic institutions willing to take a pioneering role in promoting Six Sigma and Lean business process improvement strategies
  • Build a quality and cost reduction mindset for Senior Executives in the HE sector through Six Sigma and Lean Principles
  • Share well proven results of Lean and Six Sigma methodologies in the HE sector through presentation of case studies
  • Bring in the Best Practice Management of Lean and Six Sigma methods by sharing experiences with internationally renowned practitioners and academics  
  • Improve understanding of how to implement and sustain Lean Six Sigma, what works and what does not
  • Assess the current status of Lean and Six Sigma methods in the HE sector

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Topics covered by the conference

  • How to improve business process efficiency and effectiveness within HE sector organisations
  • What is the status of Six Sigma and Lean strategies in the HE sector today
  • What factors are essential for the successful deployment of Lean and Six Sigma in HE context
  • What challenges are to be encountered during the development of these two strategies in the HE sector and how to overcome them
  • How to get started on the Six Sigma and/or Lean Journey in any HE setting
  • How do we select the right project for quick-wins
  • What is the role of Senior Executives in deploying Lean/Six Sigma within the HE sector
  • What tools and techniques are relevant for improving efficiency and effectiveness in a HE context
  • What is the role of Systems Thinking and how do we integrate it with Lean Six Sigma for better process optimisation
  • What are the other service improvement strategies used globally within HEIs to address the issues of efficiency & effectiveness

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Welcome Speech

Information will follow shortly.

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Keynote Speakers

Keynote speaker - 1st Intl Conference on LSS for HE, June 2013 DEAN AND PROFESSOR BILL BALZER, BOWLING GREEN STATE UNIVERSITY, U.S.A

Title: Implementing Lean in Higher Education - Learning from Successes, Facing Challenges and Realising Potential

Synopsis: Lean Higher Education offers great promise for colleges and universities, removing waste from critical processes and activities that will please the beneficiaries of the process, improve employee engagement, and reduce operational costs. But the path to broad implementation of LHE is long and winding. This presentation will discuss early successes in LHE and some of the generalised findings we have learned from them. Dean Balzer will outline some of the significant challenges that must be addressed to achieve the full potential of LHE, and propose solutions that may be uniquely effective for the adoption of LHE in institutions of higher education.

Biography: William "Bill" Balzer is a professor at Bowling Green State University (Ohio), ranked one of the top five U.S. doctoral programs of industrial-organisational psychology, and Dean of BGSU Firelands College. He has published over 30 articles and chapters and participated in more than 50 conference presentations on a wide range of topics including performance evaluation, job attitudes, evidence-based decision making, and the application of Lean principles and practices to higher education. His 2010 book, Lean Higher Education: Increasing the Value and Performance of University Processes (Productivity Press), is the first book to translate Lean principles and practices for leaders in higher education. He received his Ph.D. in I-O psychology from New York University.

 

keynote speaker - 1st Intl Conference on LSS for HE, 2013 DR TAMMI SINHA, PORTSMOUTH BUSINESS SCHOOL, UNIVERSITY OF PORTSMOUTH, UK

Title: Why lean? Why HE and why now?

Synopsis:  This keynote will explore the transition of lean ideas and tools from manufacturing to service and now to HE, drawing on a community of practice of improvement practitioners and academics.  It will explore how we can all benefit from these ideas, personally, to improve the student experience and to transform our own organisations.  As with any transformational activities no one ever said it was going to be easy, the keynote will conclude with 3 top tips to help with this transformation.

Contents of the talk:

  • Lean and HE - the story so far
  • Successes
  • Challenges
  • Key lessons
  • How to take this forward

Biography: Dr Tammi Sinha is a principal lecturer at the Portsmouth Business School, University of Portsmouth.  An aerospace engineer by trade, Tammi has developed her interest, passion and expertise for improvement over the past 20 years working within a variety of industries included defense, pharmaceuticals, and most recently In the service sector, covering healthcare and higher education.  A lecturer, researcher and practitioner in operations management, lean, improvement and transformation, Tammi has set up with colleagues a community of practice of improvement professionals from all sectors that provides a forum, exploration and development of lean and improvement particles.  This has ran successfully for 4 years and has a thriving membership.  You can follow Tammi on twitter #tammisinha, and request to join the CoP on linkedIN community of practice making a difference making it happen.

 

keynote speaker pic_1st Intl Conference on LSS for Higher Education, 2013 PROFESSOR BOB EMILIANI, CONNECTICUT STATE UNIVERSITY, USA

Title: Lean in Higher Education: Improving Academic Processes and Value

Synopsis: Professor Emiliani will discuss the critical need for progressive Lean management throughout Higher Education. He will outline issues and challenges common to faculty and institutions and will describe how Lean management offers a pathway for effectively responding to current and future challenges – while at the same time improving quality and academic rigor.

Biography: M.L. “Bob” Emiliani is a professor in the School of Engineering and Technology at Connecticut State University in New Britain, Connecticut, U.S.A., where he teaches various courses on Lean management and Lean leadership. Prior to joining academia in 1999, Bob worked in industry for 15 years and had management responsibility in engineering and operations and implemented Lean principles and practices in manufacturing and supply networks. He is a pioneer of the application of Lean principles and practices to improve academic processes in Higher Education. Bob is the author or co-author of numerous books and papers on Lean management. He received a PhD in engineering from Brown University.

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Workshops

Keynote speaker - 1st Intl Conference on LSS for HE, June 2013 IMPLEMENTING LHE: GAINING AND LEVERAGING SENIOR LEADERSHIP SUPPORT

Workshop Leader: Dean and Professor Bill Balzer, Bowling Green State University, USA

Synopsis: This workshop will discuss strategies for securing senior leadership support to implement Lean initiatives at colleges and universities. The workshop will also present organizational models that build on this leadership support to begin establishing a culture, philosophy, and strategy that will help LHE take root and flourish. Participants will be invited to share their successful experiences and solicit advice during this interactive workshop.  Topics include:

  • Assessing and Improving Institutional Readiness for LHE
  • Improving Leadership Awareness, Understanding, and Support for LHE
  • Using Pilot and Demonstration Projects to Gain Visibility and Credibility
  • Creating Organizational Structures to  Launch and Support LHE
  • Strategic Planning , Leadership Commitment, and LHE

Biography: William "Bill" Balzer is a professor at Bowling Green State University (Ohio), ranked one of the top five U.S. doctoral programs of industrial-organizational psychology, and Dean of BGSU Firelands College. He has published over 30 articles and chapters and participated in more than 50 conference presentations on a wide range of topics including performance evaluation, job attitudes, evidence-based decision making, and the application of Lean principles and practices to higher education. His 2010 book, Lean Higher Education: Increasing the Value and Performance of University Processes (Productivity Press), is the first book to translate Lean principles and practices for leaders in higher education. He received his Ph.D. in I-O psychology from New York University.

 

keynote speaker - 1st Intl Conference on LSS for HE, 2013 VISUAL MANAGEMENT: THE ESSENTIAL INGREDIENT FOR STAFF ENGAGEMENT IN LEAN IN HIGHER EDUCATION

Workshop Leader: Dr Tammi Sinha, Portsmouth Business School, University Of Portsmouth, UK

Synopsis: The workshop will explore the use of visual management in implementing lean and staff engagement in lean. Delegates will be introduced to a toolbox and have opportunities to develop their skills in this area. The workshop will provide:

  • An introduction to visual management
  • A tool for introducing 5S into higher education
  • The use of A3s in planning and executing lean projects

Biography: Dr Tammi Sinha is a principal lecturer at the Portsmouth Business School, University of Portsmouth.  An aerospace engineer by trade, Tammi has developed her interest, passion and expertise for improvement over the past 20 years working within a variety of industries included defense, pharmaceuticals, and most recently In the service sector, covering healthcare and higher education.  A lecturer, researcher and practitioner in operations management, lean, improvement and transformation, Tammi has set up with colleagues a community of practice of improvement professionals from all sectors that provides a forum, exploration and development of lean and improvement particles.  This has ran successfully for 4 years and has a thriving membership.  You can follow Tammi on twitter #tammisinha, and request to join the CoP on linkedIN community of practice making a difference making it happen.

 

keynote speaker pic_1st Intl Conference on LSS for Higher Education, 2013 IMPROVING COURSES AND DEGREE PROGRAMS USING KAIZEN

Workshop Leader: Professor Bob Emiliani, Connecticut State University, USA

Synopsis: Prof. Emiliani will guide workshop attendees through the detailed steps he developed in his pioneering work to apply kaizen to improve core academic processes. Participants will learn all aspects of the kaizen process, from beginning to end, so that they can apply the process in their academic unit. It includes:

  • Kaizen preparation
  • Team leader responsibilities
  • Soliciting team members
  • Team member roles and responsibilities
  • Pre-kaizen assessment
  • Kaizen process

Biography: M.L. “Bob” Emiliani is a professor in the School of Engineering and Technology at Connecticut State University in New Britain, Connecticut, U.S.A., where he teaches various courses on Lean management and Lean leadership.  Prior to joining academia in 1999, Bob worked in industry for 15 years and had management responsibility in engineering and operations and implemented Lean principles and practices in manufacturing and supply networks.  He is a pioneer of the application of Lean principles and practices to improve academic processes in Higher Education.  Bob is the author or co-author of numerous books and papers on Lean management.  He received a PhD in engineering from Brown University.

 

Worskshop Leader, 1st Intl Conference on LSS for HE, June 2103THE UNIVERSITY OF ST ANDREWS LEAN JOURNEY

Workshop Leader: Mark Robinson, Change Consultant, University of St Andrews

Synopsis: After discussing the fundamentals of the establishment and development of Lean at the University of St Andrews, the workshop will look into staff engagement and discuss recent research into whether or not staff apply Lean thinking in their work outside of Lean rapid improvement events.  The workshop will conclude with a discussion of lessons learned and a personal observation of Lean in HE. Examples of the Lean project work undertaken at the University will illustrate the workshop.

  • Why the University adopted Lean
  • The early years of our journey
  • The point at which we have arrived today
  • How we manage to get staff on board (Lean at the University is optional)
  • The extent to which staff apply Lean to other areas of their work

Biography: Mark Robinson is Head of the Lean Team at the University of St Andrews. Mark has over five years experience in leading Lean change initiatives at the University, and in other Universities and public sector organisations. In his time with the Team Mark has gained significant experience in how to bring about process and cultural change within the HEI environment.  Originally from New Zealand, Mark held of a number of management posts in the New Zealand Public Service, working in industries as diverse as education, mineral and energy resources, and intellectual property.  Mark has a BA Hons in History and a post graduate diploma in management. 

LEAN SIX SIGMA LEADERSHIP FOR ACHIEVING & SUSTAINING OPERATIONAL EXCELLENCE

Workshop Leaders: Mr Stephen Anthony, CEO, Institute of Six Sigma Professionals, UK and Professor Jiju Antony, University of Strathclyde, UK

Synopsis: Leading a successful organisation requires leading change in that organisation and organisations have been deploying change through LEAN and SIx Sigma for 20 years. However, successful strategic deployment cannot be separated from successful leadership, the two are strongly correlated. Thus, Lean Six Sigma Leadership (LSS Leadership) has become a way of describing how talented organisations bring together the best that Lean, Six Sigma and Leadership have to offer and change their organisations for the better.
 
There are several patterns which we observe in successful LSS Leadership, including shared knowledge, skills and behaviours, along with a level of continuous improvement maturity which enables the organisation to be truly customer centric and create, articulate and deliver successful change.

  • Defining Lean Six Sigma Leadership
  • Traits of Six Sigma Leadership
  • Black Belts and Master Black Belts and their leadership styles : results from  some manufacturing and service companies
  • Managing change - the role of the leader
  • Developing Lean Six Sigma Leadership Maturity in the organisations
  • Leadership for Higher Education Institutions
  • Is Lean Six Sigma Leadership necessary for HE Institutions?

Biography:

Photo of Jiju Antony, Deputy Director of SIOM Professor Jiju Antony is recognised worldwide as a leader in Six Sigma methodology. He founded the Centre for Research in Six Sigma and Process Excellence (CRISSPE) in 2004, the first research centre in the field of Six Sigma in Europe. He is a Fellow of the Royal Statistical Society (UK), Fellow of the Institute for Operations Management (UK), Fellow of the American Society for Quality (USA) and Fellow of the Institute of Six Sigma Professionals and was recently elected to the International Academy of Quality, the first to be elected from the Scottish Higher Education sector. He is a Certified Master Black Belt and has demonstrated savings of over £10 million pounds to several organisations throughout Europe. He has a proven track record for conducting internationally leading research in the field of Quality Management and Lean Six Sigma. He has authored over 225 journal and conference papers and 6 text books and published over 75 papers on the topic of Six Sigma.  Over the past 8 years Professor Antony has provided Lean Six Sigma training to over 800 people from UK based companies. He is currently coaching and mentoring over 20 Lean Six Sigma projects from various companies in the UK, ranging from manufacturing and service to public sector organisations, including NHS, City Councils and the University sector. He was the past Editor of the International Journal of Six Sigma and Competitive Advantage and is currently serving as the Editor of the First International Journal of Lean Six Sigma, launched in 2010 by Emerald Publishers. He was the founder of both the First International Conference on Six Sigma and the First European Research Conference on Continuous Improvement & Lean Six Sigma. He has been a keynote speaker for various conferences around the world and is a regular speaker for ASQ’s annual Lean Six Sigma Conference in Phoenix, USA. He is on the Editorial Board of 8 International Journals including the Quality and Reliability Engineering International, International Journal of Quality and Reliability Management, TQM Journal, International Journal of Productivity and Performance Management, Measuring Business Excellence, Managing Service Quality and a regular reviewer for International Journal of Operations and Production Management, International Journal of Production Research, Journal of Operational Research Society, IIE Transactions, European Journal of Operational Research and Production, Planning and Control. Professor Antony has worked on a number of consultancy projects with several blue chip companies such as Rolls-Royce, Bosch, Parker Pen, Siemens, Ford, Scottish Power, Tata, Thales, Nokia, Philips, GE, and a number of Small and Medium Sized Enterprises.

Mr Stephen Anthony has been at the centre of changing organisations for 15 years and compliments his academic achievements with real commercial experience based in the manufacturing sector. For the last 12 years Stephen has been running Lighthouse Consultants, delivering consultancy projects for both public and private sector clients.  Currently Stephen heads up the Institute of Six Sigma Professionals here in the UK and continues to be the lead for leadership, Lean and Six Sigma at Lighthouse Consultants. He graduated from Harvard Business School with a diploma in Leadership and Management and completed his MBA from Brighton Business School. He has also successfully completed an MEngSc in Manufacturing Engineering from the University of Birmingham. Currently he is pursuing a PhD on the impact of Leadership on CI initiatives within the HE context.

 

IMPLEMENTING LEAN SIX SIGMA WITHIN HIGHER EDUCATION INSTITUTIONS: INSIGHTS FROM THE EXPERIENCES OF TWO VERY DIFFERENT UNIVERSITIES IN THE UK (STRATHCLYDE) AND SAUDI ARABIA (KAUST)

Workshop Leaders: Professor Jiju Antony & Ms Donna Cullen, University of Strathclyde; Dr. Vince Grant (Director) & Dr. Moore Allison (Senior Partner) Catalyst Consulting; Jim Stephenson, Retired, King Abdullah University of Science & Technology, Saudi Arabia / Emeritus Senior Partner, Catalyst Consulting.

Synopsis: Every organisation seeking to implement Lean Six Sigma is tempted to say ‘we’re different’ and require proof of concept in their own environment before committing to invest scarce resources.  Different sectors, cultures, stakeholders of course have an influence and there are of course some very real differences, yet also some very real similarities that enable ‘best practice’ transfer from other organisations in different fields. This workshop will explore those similarities and differences referencing in particular the experiences of two leading universities which have adopted Lean Six Sigma, not just in their teaching and research curricula but in the administration of their organisations as well. Participants will be invited to share their experiences with those of the workshop leaders with the aim of fostering best practice sharing and learning.

The agenda will include:

  • Identifying the main similarities and differences
  • Establishing  the reasons for their causes
  • Understanding the Critical Success Factors for implementing a successful LSS initiative in a Higher Education Establishment
  • Challenges in the implementation of LSS in the context of Higher Education
  • Identifying opportunities for best practice sharing and learning

Biography:

Photo of Jiju Antony, Deputy Director of SIOM Professor Jiju Antony is recognised worldwide as a leader in Six Sigma methodology. He founded the Centre for Research in Six Sigma and Process Excellence (CRISSPE) in 2004, the first research centre in the field of Six Sigma in Europe. He is a Fellow of the Royal Statistical Society (UK), Fellow of the Institute for Operations Management (UK), Fellow of the American Society for Quality (USA) and Fellow of the Institute of Six Sigma Professionals and was recently elected to the International Academy of Quality, the first to be elected from the Scottish Higher Education sector. He is a Certified Master Black Belt and has demonstrated savings of over £10 million pounds to several organisations throughout Europe. He has a proven track record for conducting internationally leading research in the field of Quality Management and Lean Six Sigma. He has authored over 225 journal and conference papers and 6 text books and published over 75 papers on the topic of Six Sigma.  Over the past 8 years Professor Antony has provided Lean Six Sigma training to over 800 people from UK based companies. He is currently coaching and mentoring over 20 Lean Six Sigma projects from various companies in the UK, ranging from manufacturing and service to public sector organisations, including NHS, City Councils and the University sector. He was the past Editor of the International Journal of Six Sigma and Competitive Advantage and is currently serving as the Editor of the First International Journal of Lean Six Sigma, launched in 2010 by Emerald Publishers. He was the founder of both the First International Conference on Six Sigma and the First European Research Conference on Continuous Improvement & Lean Six Sigma. He has been a keynote speaker for various conferences around the world and is a regular speaker for ASQ’s annual Lean Six Sigma Conference in Phoenix, USA. He is on the Editorial Board of 8 International Journals including the Quality and Reliability Engineering International, International Journal of Quality and Reliability Management, TQM Journal, International Journal of Productivity and Performance Management, Measuring Business Excellence, Managing Service Quality and a regular reviewer for International Journal of Operations and Production Management, International Journal of Production Research, Journal of Operational Research Society, IIE Transactions, European Journal of Operational Research and Production, Planning and Control. Professor Antony has worked on a number of consultancy projects with several blue chip companies such as Rolls-Royce, Bosch, Parker Pen, Siemens, Ford, Scottish Power, Tata, Thales, Nokia, Philips, GE, and a number of Small and Medium Sized Enterprises.

 

1st Intl Conference on LSS for HE, June 2013 Jim Stephenson, retired BPM Specialist, Kaust & Emeritus Senior Partner, Catalyst Consulting, has had an interesting and varied career with positions in the US Military,  Minitab, in consulting (with Catalyst Consulting) and most recently with King Abdullah University of Science & Technology (Kaust) in Saudi Arabia. In a distinguished US Military career he fought in the Vietnam War and subsequently was a base commander for the US Air Force in Europe. Later he joined the leading LSS Stats Systems company Minitab where he led their European Operations for several years before joining Catalyst Consulting as a Senior Partner. At Catalyst he led LSS consulting and training assignments for a wide range of organisations in many different business sectors. For the past two years Jim has assisted Kaust to successfully implement LSS to improve the internal operation of the university.

 

Dr. Vince Grant is an expert in Lean Six Sigma methodologies, and regularly trains Black Belt and Master Black Belt programmes. He is a graduate from Cambridge University, and obtained his PhD in Physics from Manchester University. He is also a Fellow of the Chartered Institute of Management Accountants. Vince had international senior executive experience at Hewlett Packard before forming Catalyst in 1995. His recent experience includes:

  • Catalyst’s Account Director for a number of clients across various business sectors
  • Leading the deployment support for Saint-Gobain’s Lean Six Sigma programme across 3 Nordic Countries acting as their interim Master Black Belt
  • Consulting and training support to a leading German multi-national Business Software organisation
  • Training GE Capital’s Lean Six Sigma Black Belt and Master Black Belt European courses.
  • Supporting the design and development of a Lean Six Sigma change management programmed for a leading Global telecommunications company and for a leading Automobile manufacturer.
  • Facilitating the development of the Process Management System for a leading UK public sector organisation.
  • Facilitating the development of Business Scorecards for several clients inlcuding Support for European Quality Award winner Volvo Cars Gent (Belgium) and European Quality Prize winner Sollac Groupe Usinor (France).

Dr. Moore Allison is an experienced consultant and trainer in all areas of Six Sigma, Lean and continuous improvement techniques. His background is in Engineering, spending  13 years in industry before embarking on a consulting career in 2001. He has trained many hundreds of Green Belts and Black Belts across Europe, coaching many through to certification.  Moore certified as a Black Belt while working for Motorola, Scotland, where he led many cross functional improvement projects and workshops, becoming a Motorola Certified Instructor. Projects included large (>£1M) internal quality improvements as well as European inter-site projects.  Moore joined Catalyst in 2006, his role involves managing the business in Scotland and the development and delivery of training programmes for Catalyst in-house clients.  These are run in conjunction with Quality Scotland. Moore is a Quality Scotland Partner in Excellence.  Clients have included: Siemens, BAE Systems, Aegon, London Underground, NHS, Norwich Union, Johnson & Johnson, TRW, Alstom, Royal Bank of Scotland, JP Morgan Chase, AstraZeneca, Co-op Financial Services, Fife Council, Sky, Wood Group.  Moore has a BSc in Industrial Engineering and a PhD in Robotic Applications both from the Queen’s University of Belfast.

 

Donna Cullen founded and led the University Of Strathclyde’s, SLEEK (Strathclyde’s Lean Six Sigma Efficiencies in Education Kit) Initiative for the last two years, with this very successful pilot programme due to deliver in June 2013.

Donna is a Politics (MA hons) Computing Science (PgDip, MSc) and Advanced Academic Studies (PgDip)  graduate with over 10 years’ experience, in both public and private sector organisations, with roles to date primarily involving the provision of business improvement and analysis,  IT, project management,  information systems, strategic and public policy, and journalistic services.

Donna has been at Strathclyde for nearly 8 years after holding previous project management and business improvement roles in the Housing Sector and within commercial companies such as Capita Plc. Donna has established her position at Strathclyde with involvement in a number of project, departmental and institutional activities and as Senior Analyst in the Development and Innovation team, she also has responsibility for Software Asset Management.

Donna is an accredited Prince2 Practitioner and LSS Green Belt and has led a significant portfolio of business improvement projects within Strathclyde. She has been working with Professor Jiju Antony towards the achievement of research outputs that explore the application of Lean Six Sigma and Systems Thinking within the Higher Education context and recently co-founded the new Scottish Higher Education Improvement Network (SHEIN), with colleagues across Scottish HE.

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Post Conference Lean Six Sigma Yellow Belt Training

Up to 20 conference delegates can choose to attend our 2 day post-conference Lean Six Sigma Yellow Belt training course (26-27 June) at an additional fee of £200.

Delegates attending the course will achieve a 'Certificate of Performance in Lean Six Sigma Yellow Belt' from University of Strathclyde.

*Places on the course will be allocated on a first come, first served basis.

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Conference Agenda

Download the Conference Agenda

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Who should attend the conference?

  • Vice Chancellors, Deans & Head of Departments of HEIs
  • Senior Managers in HEIs
  • Academics and Researchers engaged in Lean/Six Sigma/Lean Six Sigma
  • Directors of Support/Administrative sections of Faculty/Schools
  • Six Sigma Professionals
  • Lean Professionals
  • Quality Management Professionals
  • Quality and Six Sigma consultants

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Call for Papers

With an exciting theme for the upcoming conference we invite paper submissions on relevant topics, including, but not limited to:

  • Lean for improving efficiency of HE sector organisations (general)
  • Six Sigma for improving effectiveness in HE sector organisations (general)
  • Lean Six Sigma for HE sector organisations (general)
  • ISO 9001 for HE sector
  • Kaizen for HE sector
  • Leadership for HE sector
  • Continuous Improvement for HE sector
  • TQM for HE sector
  • EFQM/ MBNQA/ Other Business Excellence Models for HE
  • Tools and techniques for improving business processes of HE
  • Quality Assurance for HE sector
  • Process Improvement / Process Excellence for HE Sector
  • Process Excellence Sustainability Model/Framework for HE Sector

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Paper Submission

The basis for acceptance of papers is that they are relevant and make a contribution to the current literature of Six Sigma, Lean Thinking, Lean Six Sigma, Quality Assurance, Quality Management, Continuous Improvement, Total Quality Management etc.  Authors are invited to submit an extended abstract of 300 words or less to the scientific co-ordinators.  All conference abstracts will be double-blind reviewed by members of a Scientific Committee to ensure their academic rigour, practical significance to industrial arena and value to existing literature.  Each abstract should have a separate title page that includes the title of the paper, author name/s, affiliation/s and full contact details including address, fax, phone and e-mail.  Your abstract must include up to 5 key words that capture the contents of the paper.  For multiple authors, please indicate clearly to whom correspondence should be made.  Authors must register for and attend the conference if their submission is accepted.  We encourage electronic mail submission in Microsoft Word.  When an abstract is accepted authors are encouraged to submit the full paper.  Please note that we strongly suggest all authors to follow structured abstract.  Please click here for guidance on preparing a structured abstract

Papers should be typed on standard A4 pages using 12 point Times New Roman typeface or equivalent in MS Word.  Final Manuscripts should be limited to 2000 words in length, single spaced with double space between paragraphs.  Authors names, affiliations and e-mail address should be provided after the title.  The title should be bold-faced and centred in upper/lower case.  Figures and Tables should be sized to scale and labelled with a caption centred under the Figure or Table.  It is preferable to have the figures and tables included in the text but if this is not possible, please place all Figures and Tables at the end of the text (after References) and ensure that a place-mark is inserted in the body of the text (e.g.: “ Insert Figure 1 here” or “Insert Table 1 here” ).  It is strongly advised to use Harvard style of referencing throughout the paper.

Here are some examples:

For books:
Phadke, M.S. (1989), Quality Engineering Using Robust Design, Prentice-Hall International, Englewood Cliffs, NJ

For book chapters:
Bessley, M. and Wilson, P. (1999), Marketing for the Production Manager, in Levicki (Ed.), Taking the Blinkers off Managers, Broom Reim, London, pp. 29-33.

For journal articles:
Montgomery, D.C. (1992), The Use of Statistical Process Control and Design of Experiments in product and process improvement, IIE Transactions, Vol.24, No.5, pp. 4-17.

All accepted papers will be published in the Conference Proceedings. The organising committee and technical committee members will encourage selected authors to submit their papers for review to the International Journal of Lean Six Sigma.

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Important Dates

  • Deadline for submission of abstract:  1 February 2013
  • Notification of acceptance of abstract:  18 February 2013
  • Deadline for submission of full paper:  29 March 2013
  • Notification of acceptance of full paper:  26 April 2013
  • Latest date for submission of conference paper (with final changes):  10 May 2013

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Sponsorship Opportunities

Becoming a sponsor of the First International Conference on LSS for Higher Education will reinforce your company’s position as a leading player in Lean and Six Sigma strategies and provide you with access to high quality audiences; including academics and business leaders, as well as a host of Lean Production and Six Sigma professionals, and a new generation of PhD students and research fellows.

Please email any enquiries to Angela Kinlan on angela.kinlan@strath.ac.uk

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Conference Fees

 

Industry/
Academic Rate

Student Rate
Conference Only
(Mon 24 June)
£175 (EB)
£225
£125 (EB)
£175
Workshops Only
(Tue 25 June)
£125 (EB)
£175
£100(EB)
£150
Conf & WShop
(24-25 June)
£300 (EB)
£400
£225(EB)
£325
Conf & YB
(24, 26-27 June)
£375 (EB)
£425
£325(EB)
£375
WShop & YB
(25-27 June)
£325 (EB)
£375
£300(EB)
£350
Conf, WShop & YB
(24-27 June)
£500 (EB)
£600
£425(EB)
£525

 

Early bird rates are the reduced prices marked (EB) within the costing table above.  Please note that the cut off date for early bird rates is FRIDAY, 10 MAY, 2013.  Registrations received after this date will be charged at the full registration fee.

The conference fee includes:

  • A CD-ROM version of the proceedings
  • Refreshment breaks and lunch

Note: Entry to all sessions is subject to space and availability.  Sessions will be filled on a first come, first served basis.

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Registration

Registration for the event is now closed.

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Conference Committee

Conference Chair:
Professor Jiju Antony
Director, Centre for Research in Six Sigma and Process Excellence (CRISSPE),
Strathclyde Institute for Operations Management,
Dept. of Design, Manufacture and Engineering Management (DMEM),
University of Strathclyde, Glasgow, Scotland, UK

Members of the Organising Committee:

  • Steve Anthony, CEO, The Institute of Six Sigma Professionals (ISSP) (Co-Chair)
  • Prof. Min Xie, National University of Singapore, Singapore
  • Prof. Kailash C Kapur, University of Washington, USA
  • Professor Sung Hyun Park, Seoul National University, Korea
  • Dr Mats Deleryd, Director of Quality Assurance and Performance Management, Bombardier Transportation, Sweden
  • Dr Roger Hoerl, GE Global Research, NY, USA
  • Professor Bengt Klefsjo, Lulea University(retired), Sweden
  • Prof. S.K.Neogy, Head of SQC and OR Unit, ISI, New Delhi, India
  • Dr Phil Rowe, Consultant and Master Black Belt, Burton Group, Rugby, UK
  • Dr Ricardo Banuelas, Black Belt, Rolls-Royce, Derby, UK
  • Professor Christian N Madu, Lubin School of Business, Pace University, NY
  • Dr Ken Black, University of Houston Clear Lake, Texas, USA
  • Dr Ronald Snee, Snee Associates, Newark, USA
  • Dr Shirley Coleman, ISRU, Newcastle University, UK
  • Professor Douglas Montgomery, Arizona State University, USA
  • Professor Amrik Sohal, Monash University, Australia
  • Professor Ronald Does, University of Amsterdam, Netherlands
  • Professor T N Goh, National University of Singapore, Singapore
  • Mr Greg Watson, Oklahoma State University, USA
  • Dr Alex Douglas, Liverpool John Moores University, UK
  • Dr John Davies, University of Salford, UK
  • Professor Andrew Thomas, University of Glamorgan, UK
  • Mr Alessandro Laureani,Six Sigma Master Black Belt, Google Europe
  • Mr Arumugam Velaayudan, Six Sigma Black Belt,VestasWind Systems, Denmark
  • Mr Richard McLean, Divisonal Six Sigma Black Belt, Chesapeake, UK
  • Mr Stan Ahmed, Six Sigma Master Black Belt, Lion and Gazelle, UK
  • Miss Donna Cullen, University of Strathclyde, UK

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Accommodation

Grand Central Hotel
99 Gordon Street
Glasgow
G1 3SF

Map & Directions

Rates: Conference delegates will receive a minimum of 20% discount from the fully flexible rate, inclusive of full buffet breakfast.

How to book:
Guests can book online via the following link  Input the arrival date, departure date, number of guests, followed by the code FUN20 in the promotional code box. This will then open the booking screen where guests can complete their reservation.

Should you have any problems making a reservation, please contact the Grand Central Hotel Reservations team on 0141 240 3731.

Terms and Conditions

  • Bookings of nine or more rooms are subject to a Group Agreement and Contract.
  • Bookings must be made at least 14 days prior to your arrival date.
  • All accommodation and rates are subject to availability at the time of booking.
  • Full pre-payment will be taken at the time of booking and is non-refundable in the event of cancellation.
  • Once booked, reservations cannot be cancelled or amended and are non-transferable.

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Accommodation

Information will follow shortly.

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Reviews

Read information and reviews from previous conferences hosted by SIOM.

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Contact Details

For further enquiries please contact:
Professor Jiju Antony (Conference Chair)
Strathclyde Institute for Operations Management,
Dept. of DMEM,
James Weir Building,
University of Strathclyde,
Glasgow
G1 1XJ
Scotland
UK
E-mail:  jiju.antony@strath.ac.uk
Tel:       0141 548 2065
Mobile:  07799 80 85 00

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SLEEK Sponsor Logo

SLEEK - In association with SLEEK (Strathclyde’s Lean Six Sigma approach to Efficiencies in Education Kit.) Enquiries to donna.cullen@strath.ac.uk

Minitab Ltd. - Statistical and Process Management Software for Six Sigma and Quality Improvement.

4th Intl Conference on LSS

ISSP - linking like-minded people with an interest in Six Sigma around the UK.

4th intl conference

Chartered Quality Institute - The CQI is the only chartered professional body dedicated entirely to quality.

1st Intl Conference on LSS for HE, June 2013

BSI - global superbrand providing in-company and public Lean Six Sigma training courses.

Roayl Statistical Society logo, 4th Intl Conference LSS

Royal Statistical Society - Advancing the science and application of statistics, and promoting use and awareness for public benefit

University of Aberdeen - a unique experience in learning and living for the twenty-first century.

sponsors, June 2103 conference

Sustain Agility Ltd. - Lean Six Sigma Consultancy