Student Experience Team

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Student Experience are responsible for all administration associated with the student lifecycle from admission to graduation and is home to key support services :

Admissions Team

The Admission team is responsible for managing the admissions process to undergraduate and postgraduate courses. Applications are dealt with by specialist administrators who liaise with academic departments to ensure a high standard of processing at all times. Decisions on admission are made by Course Selectors in academic departments and returned to the Admissions team for processing.

Admissions Team Website

Contact us

Phone Number : 0141 548 3195
Where you can find us : Level 1 of the McCance Building.

 

Student Lifecycle Team

The Student Lifecycle Team is responsible for managing all administration from registration through to graduation and post graduation care. 

Student Lifecycle Website

This team has several individual teams as follows:

Student Business Team

Helps to ensures that each individual student record is up to date throughout the period of study including accurate personal information and course related information for all students.  Come to us if you:

  • Want a student status letter
  • Want a council tax letter
  • Want a replacement student card
  • Want to make changes to your personal data

The team also processes authorised curriculum changes, authorised transfers between degree programmes and process results and awards approved from academic exam boards. The team is also responsible for the creation of new class codes, the organisation and administration of the exam timetables.

Contact us

Phone Number : 0141 548 3165
Where you can find us : Level 1 of the McCance building.

Graduations and Transcript Team

Responsible for the administration associated with all of the award ceremonies held by the University and for the issuing of all certificates to graduates. Come to us if you :

  • Want to register for your graduation
  • Want to obtain an academic transcript
  • Want to obtain a replacement graduation certificates if you are one of our alumni

We also issue European Diploma Supplement to students who have completed their degree and provide verification of awards.

Contact us

Phone Number : 0141 548 2785
Where you can find us : Level 1 of the McCance building.

 

Student Financial Support Team

Offers advice and guidance on all aspects of student funding. This includes information on tuition fees, student loans, scholarships and funding provided by the University. The team also administers the University’s Emergency Aid, Discretionary Fund and Childcare Fund. Come to us if you :

  • Want to know what financial support you are entitled to
  • Want to know what support is available if you end up in financial difficulty including day to day living expenses
  • Want to know what financial support is available if you are caring for a child
  • Want to know what scholarships are available
  • Want to know the current SAAS regulations
  • Want some tips about money management
  • Want basic information about welfare benefits
  • Are having difficulty paying your tuition fees

Student Financial Support Website

Information and Advice Team

Offers advice, guidance and information on support issues associated with student life, especially those that concern financial implications, immigration and personal issues. The team is also responsible for student transition, including induction and orientation activities for home and international students.

The team will deal with the following types of enquiry :

  • All Tier 4 enquiries including CAS numbers, all Tier 1 enquiries, entry clearance correction issues and family invite letters
  • Academic problems and difficulties that may result in the student deciding to leave university both permanently (withdraw) and temporarily (suspension).
  • Transition and orientation issues
  • When students are not sure who to talk to or where to get help from.

Contacts

tier4@strath.ac.uk & infoandadvice@strath.ac.uk
Phone Number : 0141 548 4104 / 0141 548 4273 / 0141 548 2789
Where you can find us : Level 1 McCance Building

Equality and Diversity

The University has a set of services that promote equality, diversity and accessibility through all aspects of the student lifecycle. These are :

Student Counselling

The University’s Counselling service provides a confidential and informal opportunity to all students to access professional counselling at any time throughout their studies. It also is eager to ensure that students with mental health difficulties receive advice, information and support as required enabling them to participate fully in academic activities and University life.

Come to us if you are :

  • Suffering from depression
  • Experiencing stress/anxiety
  • Having problems with relationships
  • Having problems with self identity
  • Issues specific to abuse, self harm, eating disorders, bereavements that reduce their ability to function.

Student Counselling Website

Disability Service

The University’s Disability Service provides information, advice and assistance for disabled students, disabled applicants and for University staff working with disabled students and applicants. The service works with students with a range of disabilities including hearing and visual impairments, dyslexia, mobility impairments, Autistic Spectrum Disorders and any other conditions resulting in a barrier to study. The team assess the reasonable adjustment required to facilitate study through a ‘needs assessment’ and provide assistive technology recommendations which also includes the lending of equipment to students.

Come to us :

  • If you have a disability, medical condition or specific learning difficulty and you require advice on services the University can provide to facilitate your learning.
  • If you think you maybe dyslexic
  • If you require information on the process for applying for a Disabled Students Allowance and whether you qualify
  • To receive assistance on how best to use your Disabled Students Allowance

Appointments can be made in person, by phone or by e-mail.

Disability Service Website

Student Health Service

The Student Health Service runs regular consultative clinics for students with physical or psychological problems and doctors will refer students for specialist treatment if appropriate. Students are required to register with an external doctor and the Student Health Service will help students find a conveniently located GP

Come to us :

  • If you require a consultation with a doctor or a nurse
  • If you require help registering with an external doctor
  • If you require advice about sexual health
  • If you require advice about family planning

Note the service is not open at all times and all urgent medical enquiries should be referred to the University's Security Services – 0141 548 2222

Student Health Service Website

Chaplaincy

Offers hospitality to those of all faiths and none. Staff and students alike come together in prayer, or just to eat, drink and be merry in the Ark Cafe. It is a place of acceptance and welcome where staff and students can explore and question their beliefs in an atmosphere of respect and trust, and find creative ways of working together. Come to us with:

  • Personal issues e.g. where can I find support in my life
  • Theological issues e.g. where is God in my life
  • Enquiries about the use of the Chaplaincy Building for religious or social functions
  • Or simply to eat, drink, chat and pray with friends or colleagues

Chaplaincy Website

Careers

The Careers Service helps with a wide range of career planning topics:

  • How to explore your options
  • Information on graduate jobs / employers and postgraduate study
  • Identifying vacancies / completing applications and CVs / Interviews and assessment centres
  • Internships, vacation work and part time work whilst studying

The website has comprehensive information and you can contact the Careers Service for individual advice.

Student Survey Team

Coordinates 4 of the main University surveys:

  • The Destinations of Leavers from Higher Education (DLHE) survey. Finding out what students do six months  after they finish their course.
  • The National Student Survey (NSS). Surveys the levels of satisfaction among final year undergraduates, both full and part time
  • Postgraduate Taught Experience Survey (PTES). Asks about the experience of all of our postgraduate taught students at Strathclyde.
  • Postgraduate Research Experience Survey (PRES). Asks about the experience of all of our postgraduate research students at Strathclyde.

Student Survey Team website.