CoronavirusStudent information & FAQs

Latest updates

Read more of our student updates.

Ready to welcome you to campus

Your safety is our main priority

We want to make it as easy as possible for you to arrive at Strathclyde. Take a look at our health & safety video to find out how we'll help.

Learning in a safe environment

We are working hard to make sure we give you the highest quality learning experience in a safe and secure environment.

Frequently asked questions

General FAQs

Students can pick up three face coverings from the cafes in our Lord Hope (Aura) and Lord Todd (Todds) buildings.

You can collect them from 9am to 2.30pm, Monday to Friday. Please collect your face coverings from the counters in the cafes.

A limited number of face coverings are also available in the University library. As with many face-coverings, they will need to be washed before use.

Yes, Security Services are available 24/7 and can be contacted on 0141 548 3333 (general enquiries) or 0141 548 2222 (emergencies).

The University switchboard is operating on reduced hours 10:15 to 16:00 hours. Calls to the switchboard outside of these hours will be directed to Security Services who can help if you require urgent assistance. Students calling to speak to staff in residences or to report a fault or repair in their accommodation should email village.office@strath.ac.uk.

More catering outlets on campus will gradually become operational as buildings reopen and occupancy increases. The coffee cart in the Technology & Innovation Centre (TIC) and the Aura Café in the Lord Hope are both now open.

We will follow Government guidelines and will only operate in a way that is safe to do so for both students and staff. Prior to each outlet being reopened, a full Coronavirus risk assessment will have been carried out and the results shared with our colleagues and mitigations implemented. We've also taken the opportunity to remind our teams to follow the robust procedures that are already in place as well as additional training on food safety.

Outlets will look and feel different to normal for a period of time. A new one-way system has been introduced in the outlets alongside a range of additional social distancing measures that are clearly signposted and marked out on the floors. Protective screens have been fitted at our till points with smaller counters to provide a safer interaction between students and staff, and hand sanitiser will be available for everyone's use. We will be encouraging payment by card.

For the safety of our customers and colleagues, our seating areas are currently closed and the cafés will be operating as takeaway only. The opening hours will be adapted to accommodate flexible start times for staff around campus, so please check on our website for updates.

In line with government guidance, you must wear a face covering before entering the café and for the duration of your visit (unless exempt). The range of hot food will also be restricted initially to help queues move quickly, increasing in line with the relaxation of spatial restrictions.

We are developing a new Click + Collect service that will initially be available through a small number of outlets. Simply select a time slot, choose what you like, pay online and collect your order.

Volunteering

Students are encouraged to Volunteer with Strathclyde while while Strath Union offers a variety of different opportunities that students can fit around their University schedule. The Careers Services provides a range of helpful information for students wishing to participate in voluntary work opportunities, including links to Volunteer Scotland and Volunteer Glasgow and the employment rights of volunteers in the UK. You may also find the UK Government website useful.

If you are a student studying for a qualification accredited by a professional body, you must speak to your department to ensure that you can get the requisite support in place to engage in the remainder of your studies and your assessment without detriment, should you choose to volunteer. They will also check what arrangements are in place to ensure your health and safety while volunteering.

Visas & immigration

If you are a Tier 4 student who is continuing a programme with us you will be able to engage with your programme online until campus-based teaching and learning activities resume. There will be no impact on your Tier 4 visa provided you continue to engage with your studies. We will update our advice as we move to the next phase of return. Undergraduate and Postgraduate taught students will be able to start their programme online from 21 September and we encourage arrival on campus by Monday 26 October.

We know COVID-19 is having an impact on your exam results being delayed while English language centres and visa offices are only just starting to reopen. In recognition of these particular challenges undergraduate and postgraduate taught students will be able to start their programme online from 21 September and we encourage arrival on campus by Monday 26 October.

This latest date of arrival will be automatically added to your CAS once you have accepted your offer to study with us. We will further support our international students by allowing registration to take place online from the end of August. If you are unable to arrive by 26 October, you must discuss this with your department. They will inform our Compliance Team so we can make the necessary changes to your record and CAS, if necessary.

If you are a postgraduate research student, you should agree attendance and latest arrival date directly with your Department depending on your mode of study.

If you are an international student you will require a visa to study within the UK. Take a look at our guidance on how to apply for a Tier 4 (General) visa.

Please note, new rules are in place for entering the UK because of Covid-19. Before travelling you must complete an online form which is available, along with further guidance, on the UK Government website.

If you are required to register with the police after arrival in the UK, you can find out more on our police registration web pages.

Students coming to study from overseas are usually advised to collect their BRP within 10 days of arrival in the UK. However, current advice is that many foreign nationals will be required to quarantine for 14 days after arriving in the UK. 

The Home Office understands the current difficulties in collecting BRPs arising from quarantine arrangements. They advise all students who will receive a BRP to collect this as soon as reasonably possible after any required quarantine period has finished.

International arrivals in the UK need to provide journey and contact details to UK Border Force. You cannot submit the form until 48 hours before you’re due to arrive in the UK. When you submit the form you’ll get an email confirmation. You’ll need to show this email (printed or on your phone) when you arrive in the UK.

Many students will need to self-isolate for 14 days after arrival in the UK. There are some exemptions to this requirement depending on where you are travelling from, any transit stops you make, and also your point of arrival in the UK. To check if you need to self-isolate and for more information please consult the UK Government information.

Scottish Government guidelines for self-isolation:

If you are required by to self-isolate in your accommodation on arrival, we will make sure you have time to do this, you’re appropriately supported, and can undertake any programme activity.

Students coming to the University of Strathclyde on exchange who are non-EEA nationals will need a visa that covers the period of their programme of study. Guidance on what visa will be required can be found on our Exchange and Study Abroad webpages

If you’re an EU or EEA student, you won’t need a visa to enter the UK before 31 December 2020, but you should read our information on Brexit to understand how the UK leaving the EU may affect you.

Dignity & respect

We’re committed to ensuring our University environment, both online and on-campus, is a warm and welcoming place where everyone feels safe and included.

We understand that the coronavirus outbreak is causing concern amongst our community and we wish to reassure you that we are closely monitoring the situation and adhering to all government advice in relation to it. 

We want to ensure that all our students feel safe, supported and valued and that they are treated with dignity and respect. If you have experienced, or are aware of any inappropriate behaviour, verbal or physical harassment against our students please notify us using Report & Support.

Mental health & wellbeing support

The University recognises that the Coronavirus (COVID-19) outbreak will affect each of us in different ways and will present personal and health challenges to many. It can be normal to feel overwhelmed and anxious in this difficult situation.

The Disability & Wellbeing Service has collated a range of resources to help you support and maintain your own wellbeing during these times. Staff within the Service are also available to speak to students and offer support, having successfully transferred all services to video, telephone or email, allowing for greater flexibility and responsiveness. This includes a twilight service until 8pm Monday to Thursdays during term time. Over the longer term, we are keen to continue to offer a blend of appointments including face-to-face, video, telephone and email.

An Early Intervention Counselling Team has been appointed, enabling us to offer same day intake appointments to all students presenting with mental health and wellbeing issues.

A group wellbeing and therapy programme online for this semester has been introduced, including a range of options such as Mindfulness, 10 Keys to Happiness, Managing Stress and Anxiety.

The service has also been hosting a Wellness Wednesday Instagram takeover in which students can access hints, tips and advice on wellbeing as well as hosting twice daily Zoom drop-ins for students residing on campus to allow direct access to advice, information and support on mental health and wellbeing issues.

All students in self-isolation are being offered daily check-ins from staff member volunteers.

We are enhancing our provision for students residing in halls on and off campus to include named counsellors for each hall of residence with a direct referral process in place. This will encompass the availability of counselling provision seven days per week.

Our Students’ Union and academic departments have also been running a range of programmes to help create a sense of community, build peer support and promote health and wellbeing.

We will also shortly be launching an online wellbeing induction programme for all students.