CoronavirusStudent information & FAQs

Please note: Glasgow is currently under COVID-19 Protection Level 2 restrictions. Please ensure you read our Protection Level 2 web page. Information on this page will be up-to-date with the most recent developments.

Frequently asked questions

 General FAQs

The plans for offering vaccines to those under 30 mean that individuals will be offered a first dose before the end of July and a second dose within the recommended timescales (between 3 and 12 weeks after the first dose), supply permitting.

The Scottish Government recognises that many students move addresses over the summer months. They are considering flexible arrangements to respond to this.  The Scottish Government will provide further information soon. There is more information on the Scottish Government's Student Portal.

Students can pick up three face coverings from the cafe in Lord Hope (Aura).

You can collect them from 9am to 2.30pm, Monday to Friday. Please collect your face coverings from the counter in the cafe.

A limited number of face coverings are also available in the University library. As with many face-coverings, they will need to be washed before use.

Face visors

If you are unable to wear a face covering, a face visor can be worn as it does provide a limited level of protection.

Free visors are being provided for any staff member or student who needs one and can be collected from the Technology & Innovation Centre, the Library and Strathclyde Sport.

Find out all you need to know about our COVID-19 Test Centre and how you can book online.

Yes, Security Services are available 24/7 and can be contacted on 0141 548 3333 (general enquiries) or 0141 548 2222 (emergencies).

The University switchboard is operating from 9am to 5pm. Calls to the switchboard outside of these hours will be directed to Security Services who can help if you require urgent assistance. Students calling to speak to staff in residences or to report a fault or repair in their accommodation should email


Students are encouraged to Volunteer with Strathclyde while while Strath Union offers a variety of different opportunities that students can fit around their University schedule. The Careers Services provides a range of helpful information for students wishing to participate in voluntary work opportunities, including links to Volunteer Scotland and Volunteer Glasgow and the employment rights of volunteers in the UK. You may also find the UK Government website useful.

If you are a student studying for a qualification accredited by a professional body, you must speak to your department to ensure that you can get the requisite support in place to engage in the remainder of your studies and your assessment without detriment, should you choose to volunteer. They will also check what arrangements are in place to ensure your health and safety while volunteering.

Dignity & respect

We’re committed to ensuring our University environment, both online and on-campus, is a warm and welcoming place where everyone feels safe and included.

We understand that the coronavirus outbreak is causing concern amongst our community and we wish to reassure you that we are closely monitoring the situation and adhering to all government advice in relation to it. 

We want to ensure that all our students feel safe, supported and valued and that they are treated with dignity and respect. If you have experienced, or are aware of any inappropriate behaviour, verbal or physical harassment against our students please notify us using Report & Support.

Mental health & wellbeing support

The University recognises that the Coronavirus (COVID-19) outbreak will affect each of us in different ways and will present personal and health challenges to many. It can be normal to feel overwhelmed and anxious in this difficult situation.

The Disability & Wellbeing Service has collated a range of resources to help you support and maintain your own wellbeing during these times. Staff within the Service are also available to speak to students and offer support, having successfully transferred all services to video, telephone or email, allowing for greater flexibility and responsiveness. This includes a twilight service until 8pm Monday to Thursdays during term time. Over the longer term, we are keen to continue to offer a blend of appointments including face-to-face, video, telephone and email.

An Early Intervention Counselling Team has been appointed, enabling us to offer same day intake appointments to all students presenting with mental health and wellbeing issues.

A group wellbeing and therapy programme online for this semester has been introduced, including a range of options such as Mindfulness, 10 Keys to Happiness, Managing Stress and Anxiety.

The service has also been hosting a Wellness Wednesday Instagram takeover in which students can access hints, tips and advice on wellbeing as well as hosting twice daily Zoom drop-ins for students residing on campus to allow direct access to advice, information and support on mental health and wellbeing issues.

All students in self-isolation are being offered daily check-ins from staff member volunteers.

We are enhancing our provision for students residing in halls on and off campus to include named counsellors for each hall of residence with a direct referral process in place. This will encompass the availability of counselling provision seven days per week.

Our Students’ Union and academic departments have also been running a range of programmes to help create a sense of community, build peer support and promote health and wellbeing.

We will also shortly be launching an online wellbeing induction programme for all students.

Wellbeing support

Have you tested positive for COVID-19? Let the University know

Glasgow city centre test facility

Study skills: online support

ULab QR codes: info for students

Campus life 2021