Lifts Out of Order
If you discover that a lift on campus is not working please phone the Helpdesk on 2164 who will call out the lift repair company.
If the fault involves a lift being stuck between floors, with doors either fully or partially open, please notify the Helpdesk of this and Security attend on site to cordon off the area immediately.
Passengers caught in a lift
Being trapped in a lift can be a frightening experience. However, help is always at hand, whatever the time of day.
Use the lift call button on the panel located at the side of the door so we can arrange for help to arrive.
The call will automatically go to an emergency phone at the Estates Helpdesk (out of hours this will divert to Security Control). The Helpdesk staff will request the lift company to attend as a matter of urgency and will also call Security who will attend at the lift and provide reassurance to any trapped passengers, while waiting for the lift engineer to arrive. Pressing the lift call button at any time will allow you to reconnect with the Helpdesk staff, who will be able to provide you with ongoing support and an update on progress.