IT and Computer Equipment
This section provides information on how to correctly dispose of unwanted or broken IT and computer equipment. This service is provided by the University’s contractor, TES-AMM Ltd, with rebates paid for some equipment.
When you are disposing of post-13th August 2005 IT and computer equipment the original producer should be contacted and a free of charge take back service provided. The same applies if you are disposing this equipment and replacing this with new equipment.
You should also check whether you are paying an upfront charge for the future disposal of new items when you purchase them.
When you are disposing of pre-13th August 2005 IT and computer equipment, consider whether you are also purchasing new, replacement equipment. If you are, you can request that the producer of the unwanted equipment organises a free of charge take back service. If you are not purchasing equivalent replacement products then you will be responsible for the disposal of this equipment following the procedure described below.
You should also check whether you are paying an upfront charge for the disposal of this equipment when you purchase new items.
The key features of this service are summarised below:
- There is no central uplift or collection points and all materials must therefore be uplifted directly from your department– irrespective of the quantity involved.
- Each University department should order their requirements directly from the University’s approved contractor on an “as and when required” basis.
- The approved contractor will provide the service by the end of the next working day if your department requests an urgent uplift. However, where the contractor can arrange collections from multiple locations in a more cost effective way, they are required to inform your department, within one working day, of a collection date within two weeks (10 working days) of the request.
- The contractor will normally make waste collections during normal business hours, i.e. Monday to Friday between 09:00h and 17:00h.
You can call the University’s contractor and arrange uplifts. You should be able to provide information on the:
- Equipment type to be collected.
- Weight and/or quantity of equipment.
- Preferred date and time of collection.
Alternatively you can use the online collection request tool. This is a web-based facility for requesting collections and tracking loads/items. Departmental representatives responsible for this area should call or email the contractor (using the contact details below) – you will then be issued with an account to access this online facility.
It has been set up to make collections more transparent as well as to make reporting and tracking more straightforward:
- A password protected area has been created for the University, set up on TES-AMM’s website. Within this area your department can submit collection requests for IT and computer equipment.
- TES-AMM will be setting up collection addresses, user names and contact information for each department to ensure that the transition to use this tool is as efficient as possible. Your department may already have been approached for contact details to be entered onto TES-AMM’s system. However, if not, each department is advised to contact TES-AMM by phone initially, using the contact details shown below, to double-check and talk through any questions about the system
- You are able to select the equipment type to be collected by using a pull-down menu and entering the weight and/or quantity and preferred date and time of collection.
- On submission, an e-mail confirmation will automatically be sent to you and a copy sent to TES-AMM’s regional logistics support team. A copy will also be sent to the University’s account manager. A record of the collection request will remain within the University’s specific Client Area, with a reference number for the University’s records.
The University’s approved contractor for managing IT and computer waste is TES-AMM. When requiring uplifts of equipment, please contact David McAtear, Business Development Manager on 01294 314 090 or email@example.com
The current service for disposing of IT and computer waste provides the opportunities for rebates to be paid to the University, for the equipment identified in the table below. This should be compared with the terms/costs being offered for unwanted/broken equipment when purchasing new.
|Equipment||Processor Type||Rebate? (✓ = yes)|
PC System Box
PC System Box
PC System Box
PC System Box
PC System Box
P3 - P4 1.8 GHz
P4 2.0 GHz - 2.6 GHz
P4 2.8 GHz & Above?
Celeron 1.0 GHz - 2.0 GHz
Celeron 2.2 GHz & Above
P3 - P4 1.8 GHz?
P4 2.0 GHz - 2.6 GHz?
P4 2.8 GHz & Above
Celeron 1.0 GHz - 2.0 GHz
Celeron 2.2 GHz? & Above
|Servers||On spec.||Based on spec.|
IT and computer equipment contain hazardous waste and should therefore be securely stored to avoid theft, damage and environmental impacts, as well as to avoid health & safety risks. Undamaged equipment will also be more likely to attract a rebate.
The approved contractor has committed to recover a minimum of 96% of IT and computer equipment collected by them. Regular reports will be submitted to the University’s Estates department, describing the number and weight of units collected, as well as the percentage re-used, recycled or thermally treated.
This table summarises what types of materials that you should and should not be stored for collection as IT and computer waste.
|Acceptable materials||Unacceptable materials|
PC base units
UPS, scanner units
General electrical and electronic waste such as kettles, microwave ovens, fridges etc.
These should be disposed of separately, as described in the A to Z for "General Electrical and Electronic Waste"
The approved contractor has a comprehensive data erasure tool to cover the following:
- Full-disk sanitization – Certified data erasure does not report full erasure unless the entire disk has been accessed.
- Full disclosure and reporting – Data erasure reports contain information such as erasure date, hard drive serial number, specifics about the disk, technician name, results/errors concerning the erasure process and a validation certificate once the procedure is completed. Certified data erasure software provides information on sectors it cannot overwrite.
- Targeted data erasure – A comprehensive data erasure tool is able to target removal of sensitive data when it is no longer needed.
- Ability to meet standards and address regulations.
High-profile leaks of sensitive and confidential information have resulted in regulations like the Data Protection Act 2018 and GDPR, which defines the legal basis for handling of information and governs the protection of personal data. In addition to such regulations and guidelines, many regional & international Government and industry standards exist for the software-based overwriting process itself, such as the US Department of Defence (DoD) standards and CESG standards in the UK. The approved contractor’s Service systems and procedures are compliant with all such regulations and directives.
Software and data wiping methodologies used include:
- The recognised software product “Wipe Drive”. Wipe Drive conforms to US DoD sanitizing standard 5220.22M, which states that “Non-removable rigid or hard disks must be sanitized for reuse by overwriting all addressable locations with a character, it’s compliment then a random character and verify.”
- As standard, TES-AMM performs three data wiping passes per hard disk (the DoD Standard). This may be increased, depending on the sensitivity of data.
- Quality audit checks and verifications are carried out on completed units and the University will be provided with detailed reports describing this.
If you require more information on the service contact the waste and recycling team at the details shown below:
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