Instructions for all staff, students and visitors:

For NON-URGENT situations

For example:

  • Minor Injuries and illnesses
  • Bumps, bruises, scrapes and small cuts

In Office Hours:

  • Call a departmental first aider
  • Call security on (0141 548) 2222 if a departmental first aider is unable to attend the incident
  • The First Aider should assess the situation promptly and either:
    • Administer First Aid within their training capacity
    • Call for First Aid assistance from Security if required

Out of office hours:

  • Call security on (0141 548) 2222
For URGENT situations

For example:

  • Where the person is in cardiac arrest
  • Is experiencing a medical emergency (i.e. Stroke, Diabetes related incident, Epileptic incident or Asthma attack)
  • Has significant trauma (i.e. Spinal Injury, Amputation, Significant Head Injury)
  • Has completely stopped functioning
  • Is at imminent risk of harm to themselves or others, and their judgement is impaired
  • Is violent, or is threatening violence
  • Is disorientated and out of touch with reality
  • Expresses suicidal thoughts

In Office Hours:

  • Call the emergency services (9)999
  • Call Security on (0141 548) 2222 to inform them that the emergency services have been called and to request assistance
  • Call a Departmental First Aider or Mental Health First Aider (Details available locally)
  • The First Aider should assess the situation promptly, take charge and administer First Aid within their training capacity until assistance arrives.
  • In the event of a cardiac arrest, locate the nearest AED, preferentially discharged by a trained first aider, otherwise you should follow voice prompts

Out of Office Hours:

  • Call the emergency services (9)999
  • Call Security on (0141 548) 2222 to inform them that the emergency services have been called and to request assistance
In all situations

When calling Security on (0141 548) 2222, you will be requested to provide:

  • Own name and department
  • Exact location, including the building, floow and room number
  • The nature of the incident

Always ensure that you:

  • Where possible, have support and do not leave the ill / injured person alone
  • Stay Calm
  • Engage with the person
  • Put your own safety first and that of others at the scene
  • Report the incident as per the First Aid Standard

Additional Information