Publications
- 'It's not a big deal' : customer misbehaviour and social washing in hospitality
- Booyens Irma, Hadjisolomou Anastasios, Nickson Dennis, Cunningham Tayler, Baum Tom
- International Journal of Contemporary Hospitality Management Vol 34, pp. 4123-4141 (2022)
- https://doi.org/10.1108/IJCHM-10-2021-1310