I am the School of Education’s lecturer in Informal Education. I completed a doctorate in linguistics at Lancaster University. My thesis is entitled Literacy mediation and literacy learning in community-based organisations for young people in a situation of precarity in Quebec. Before starting my PhD, I worked as a research associate at the Université de Sherbrooke (Quebec, Canada), coordinating two large-scale evaluative studies in the field of adult education, community-based education, and guidance counselling. My current research interests are in youth studies, literacy studies, community-based organisations, learning and apprenticeship, and practitioners’ continuing education. Last autumn, I obtained a FASS Impact and Knowledge Exchange Grant from Lancaster University. In October and November 2015 I organised IKE activities with youth workers, undergraduates and postgraduate students, and policy-makers. The topics discussed included the use of digital technologies (Facebook and text messages) in youth work, and the role of literacy mediator that the youth workers often play with regards to bureaucratic literacies.