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Making a difference...

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Your feedback matters. Here are some of the changes we've made from listening to you:

Studying
  • We've made a big change to the academic year. First semester exams are now held in December, instead of in January as in previous years. No more studying for exams over the Christmas break!
  • We've refurbished the former study carrels on Levels 4 and 5 to create ten more bookable study spaces in the Library. We've also upgraded the booking system for all of our bookable rooms.
  • We've reorganised desks in the Short Loan area of the Library to improve access to power sockets. We’ve also added 7 new desks with power sockets to Level 3.
  • We've refurbished every toilet in the Library. They're cleaner, brighter, and more eco-friendly with efficient new hand dryers and dual-flush facilities.
  • We've upgraded and expanded LibGuides to provide additional support in a more accessible format.
  • We've developed a series of short Skills Boost sessions to help students develop their study skills.
  • We've provided online payment facilities via SUPrimo for paying Library fees and fines. Students can also add print credit to their accounts online.



Research students
  • We have implemented technical improvements on our repository systems, optimising Strathprints to better interoperate with mobile devices and key search services, thereby optimising visibility of Strathclyde research. 
Living
  • We're now running CV checking sessions in the Careers Service five days a week!
  • We've introduced a series of short (1/2 hour) briefing sessions in the Careers Service, to help prepare students for the recruitment cycle.  The sessions are scheduled for different days and times to accommodate different timetables.
  • We have implemented an online appointment booking system for International Student Support so you can check advisors’ availability and book a meeting that is suited to your enquiry
  • We've introduced a fresh salad bar with multiple options for a healthy lunch in Aura Cafe (Lord Hope Building).
  • We're now serving freshly made pizzas until 6pm each day and with extended opening hours to support students studying later in the eveening in the Flava Cafe (Curran Building)!
  • We've switched to a new local supplier of coffee - Coffee Conscience - to provide a more ethical and sustainable coffee option at the Synergi Coffee Cart (TIC Building).
  • We now have a fresh noodle bar with authentic Asian cuisine, cooked to order at the Urban Bean (Sir William Duncan Building).
  • We've made changes to the seating layout in both the Urban Bean and the Caffeine Lab (James Weir Building).
  • We've changed the opening hours to all of our catering outlets on campus!
  • We've added meat based soups alongside vegetarian options to our catering outlets to provide more variety.
Technology
  • We've redesigned the Information Services landing page (displayed in labs across campus) to help students to find the information they need, on any device.
  • We launched version 2 of the Strathclyde mobile app to provide real-time, on-the-go, anytime information including class timetables, computer availability, campus maps, gym availability and our handy new 'now and next' feature for students.  14,500 users in 119 countries.  91.2% returning users.
  • Information Services, which includes the Library, achieved the 'Silver' level in the National Union of Students (NUS) Green Impact Award for sustainability.
  • We launched new online testing for ECDL Standard and Advanced, giving candidates an improved experience and instant access to their results.
  • We have moved the Disability Service “Tell Us About Your Needs” form online so you can explain your situation to the Disability Service and submit all the supporting documentation online whenever you want.
  • We helped prospective students connect with Strathclyde through over 20 online chat sessions with over 1000 invited participants from around the world and through portable electronic contact forms at recruitments.
  • We built interactive sites like the Student Exchange Photo Competition and sites for student conferences such as The Digital Human.
  • We have moved more forms online, including some scholarships, printing requests for PostersPlus, graduation registration and many more.
  • We launched an online catalogue for the Centre for Lifelong Learning where students and the wider public can discover, register and pay for a wide range of learning opportunities
  • So you know how all the University’s IT systems are doing, we have redesigned the IT Service Status site and moved it to “the cloud” so it is always available when you need it.
Coming soon
  • We're making further improvements to our web pages.
  • We're working towards achieving the 'Gold' level National Union of Students (NUS) Green Impact Award in 2017-18.
  • We're continuously working to improve functionality and add new features to the mobile app.
  • We're introducing contactless card payments at the Library Shop.
  • We will deliver a modern/efficient Exam timetable system and personalised Exam timetable on the Mobile App.
  • We're planning to have Library Fines & Fees, Books on loan,  now available on the Mobile App.
  • We're working on an online appointment booking for Student Counselling, Student Health and other services
  • We're developing a new Disability Services portal
  • We're building a new Sports Facility - due to open in summer 2018! 





 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


If you want to tell us what you think of Strathclyde, you can:

Take part in our surveys

Contact your student rep

Give feedback on Student Experience services online

Give feedback on catering outlets via text message

Approach the relevant department directly

Find out who won in the survey incentive prize draws!

Made any comments or suggestions? Then we will get back to you:

  • With regular updates on this webpage
  • Through staff-student committees and our student reps
  • Directly (if you provide your contact details)

Update schedule

Last updated: December 2017

Next update due: August 2018

Are you a member of staff with something you'd like to add? Let the Student Survey Team know!

Keep in touch!

                    

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