Professor Dennis Nickson

Publications

Aesthetic labour outcome and experience of individuals with tribal marks in Nigeria

Adisa Toyin Ajibade, Nickson Dennis, Ogbonnaya Chidiebere, Mordi Chima

International Journal of Human Resource Management Vol 35, pp. 425-453 (2024)

https://doi.org/10.1080/09585192.2023.2243209

'Boys will be boys'? Submissive masculinity and sexual harassment in the gay tourism industry

Hadjisolomou Tasos, Walters Kyla, Nickson Dennis, Baum Tom

Hospitality and Society Vol 13, pp. 173 - 200 (2023)

https://doi.org/10.1386/hosp_00068_1

'He is the customer, I will say yes' : notions of power, precarity and consent to sexual harassment by customers in the gay tourism industry

Hadjisolomou Anastasios, Nickson Dennis, Baum Tom

Gender, Work and Organisation Vol 30, pp. 1407-1428 (2023)

https://doi.org/10.1111/gwao.12998

Exploring the case the dark side of gay tourism : (half-)naked bodies, race, precarity and sexual harassment

Hadjisolomou Anastasios, Nickson Dennis, Baum Tom

Tourism Cases (2023)

https://doi.org/10.1079/tourismetc.2023.0018

'It's not a big deal' : customer misbehaviour and social washing in hospitality

Booyens Irma, Hadjisolomou Anastasios, Nickson Dennis, Cunningham Tayler, Baum Tom

International Journal of Contemporary Hospitality Management Vol 34, pp. 4123-4141 (2022)

https://doi.org/10.1108/IJCHM-10-2021-1310

Aesthetic labour and discrimination

Nickson Dennis

Prejudice and Discrimination in Hotels, Restaurants and Bars (2022) (2022)

https://doi.org/10.4324/9781003186403-3

More publications

Teaching

I am responsible for the Managing Human Resources in Multinationals module on the MSc in International HRM. I also contribute across a range of other modules in the Department on both the undergraduate and postgradute programmes. Additionally, I teach on a range of Faculty-level programmes. 

Research Interests

My primary research interests centre on work and employment issues in interactive service work, with a particular concentration on the retail and hospitality industries. More specifically, I have extensively researched labour market, skills and employability and human resource issues in entry-level work in these industries. I am one of the team – along with Professor Chris Warhurst and the late Professor Anne Wtiz – who developed the concept of aesthetic labour. My work has been published in journals such as Work, Employment and Society, Human Resource Management (US), the Human Resource Management Journal, the International Journal of Human Resource Management, Industrial Relations Journal, Economic and Industrial Democracy and Employee Relations. Sole and co-authored books include Aesthetic Labour (Sage, 2020) and Human Resource Management for the Hospitality and Tourism Industries, 2nd edition (Routledge, 2013). My published work has over 5000 citations on Google Scholar. I am also the Editor in Chief for Employee Relations. 

In my role as co-Director of SCER I led a number of research projects working closely with a variety of funding organisations in developing and disseminating findings to a wide range of stakeholders. Projects which I led included an analysis of the relationship between product market strategies and HRM in the hospitality industry; a review of recruitment issues in the Scottish voluntary sector; and a major project examining equal pay issues for classroom assistants in Scottish schools.

Professional Activities

Conference special stream: Reconnecting experiences of sexual harassment and workplace violence through intersectionality beyond borders

Organiser

21/6/2022

The impact of Covid-19 on employment experiences in the Scottish hospitality and tourism sector

Chair

13/5/2021

External examiner for PhD Thesis, Psychological Safety and Employee Innovation in Four and Five Star Hotels in the UK

Examiner

2019

External examiner for PhD Thesis, To investigate the applicability of Belbin’s Team Roles model within a multi-cultural team context in the contemporary hospitality industry

Examiner

2019

External examiner for PhD Thesis, Work adjustment amongst expatriate and local nurses in Kuwait, a comparative investigation using the JD-R model

Examiner

2018

External examiner for PhD Thesis, Employee Retention Strategies, Organizational Commitment and Turnover Intentions in Uganda

Examiner

2018

More professional activities

Projects

Confronting customer abuse and harassment during the Covid-19 crisis? Evidence from Scotland’s hospitality industry

Hadjisolomou, Tasos (Principal Investigator) Baum, Thomas (Co-investigator) Booyens, Irma (Co-investigator) Nickson, Dennis (Co-investigator)

01-Jan-2021 - 31-Jan-2022

Employment and Human Capacity Development as a Critical Dimension of Sustainable Tourism

Baum, Thomas (Principal Investigator) Nickson, Dennis (Co-investigator)

01-Jan-2017 - 31-Jan-2018

Scottish ESRC Doctoral Training Centre DTG 2011 | Latina, Daniela

Lindsay, Colin (Principal Investigator) Nickson, Dennis (Co-investigator) Latina, Daniela (Research Co-investigator)

01-Jan-2014 - 01-Jan-2018

Personalisation and the voluntary sector workforce 2

Cunningham, Ian (Principal Investigator) Nickson, Dennis (Co-investigator)

30-Jan-2011 - 31-Jan-2012

Workforce Development and Personalisation in the Voluntary Sector

Cunningham, Ian (Principal Investigator) Nickson, Dennis (Co-investigator)

01-Jan-2010 - 30-Jan-2010

Re-tendering and the Voluntary Sector Social Services Workforce: Implications for Policy

Cunningham, Ian (Principal Investigator) Nickson, Dennis (Co-investigator)

01-Jan-2008 - 28-Jan-2009

More projects