Dr Tasos Hadjisolomou


Work, Employment and Organisation

Personal statement

I teach and research in several areas of HRM and employment relations. I am particularly interested in service employment, service triangle, industrial conflict and front-line management. 


Has expertise in:

    • Service Work
    • Line managers and HRM
    • Indiustrial conflict/Organizatonal misbehaviour
    • Attendance at work



PhD in Human Resource Management – University of Strathclyde

MA in Human Resource Management - Newcastle University

MSc in Management -  Nottingham Business School

Ptychion in Accounting and Finance  -  Athens University of Economics and Business


Proffesional qualifications:

Fellow of the Higher Education Academy (HEA)

Member of the British Universities Industrial Relations Association



Front-line service managers' misbehaviour and disengagement : the elephant in the store?
Hadjisolomou Anastasios
Employee Relations Vol 41, pp. 1015-1032 (2019)
(De) regulation of working time, employer capture, and 'forced availability' : a comparison between the UK and Cyprus food retail sector
Hadjisolomou Anastasios, Newsome Kirsty, Cunningham Ian
International Journal of Human Resource Management Vol 28, pp. 3047-3064 (2017)
Too scared to go sick? The management and the manifestations of workplace attendance in the food retail sector
Hadjisolomou Anastasios
Industrial Relations Journal Vol 47, pp. 417–433 (2016)
Managing attendance at work : the role of line managers in the UK grocery retail sector
Hadjisolomou Anastasios
Employee Relations Vol 37, pp. 442-458 (2015)

more publications


My areas of teaching expertise cover employee relations and HRM generally, but with specific specialism in employment studies, industrial conflict, line management and HRM, sociology of work

Research interests

Areas of research interest include:


Service work: The political, economic, and social structures and dynamics within the employment relationship. My interests focus on employment and the labour process in services such as the retail and hospitality sector.


Organizational Misbehaviour: Interest on Control-resistance debates with the wider business structures of contemporary capitalist economies. General interest on labour process theory, the manifestation of industrial conflict and debates on organizational misbehaviour.


Service Triangle: Particular interest of the role of the customer and the impact on the labour process and the organization of (service) work. I am interested in debates related to customer misbehaviour and abuse by customer.


Managerial labour process: The organization of the managerial work and the managerial labour process, with particular interest on the organization of the front-line service management work.  Particular interest in the day-to-day practices, the managers’ perceptions towards their role and autonomy and the utilization of (informal) practices by front-line service managers as well as tactics of misbehaviour by managers.



Professional activities

Virus shines light on sick pay
We Need to Reconsider How We Behave When Shops Reopen', Retail Expert Says
Abuse of shopworkers is on the rise – coronavirus brought it to our attention and now we need to act
For safety’s sake, listen to unions
Returning workers need protection
Food retail workers deserve more respect

more professional activities


The organization of work and customer interaction away from the store: A labour process analysis of the online food retail sector
Hadjisolomou, Tasos (Principal Investigator)
01-Jan-2019 - 15-Jan-2020

more projects


Work, Employment and Organisation
Duncan Wing

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