Website Privacy Policy & Cookie Notice

Who are we?
We are the University of Strathclyde.  We are based at 16 Richmond Street, Glasgow, Scotland. We have a student population of over 22,000.  Our website URL is www.strath.ac.uk
How do we collect information from you?

We gather information when you visit our website at www.strath.ac.uk.  For example, if you complete an application form or if you email us.

What type of information is collected from you?

Website forms

Depending on the specific form we will collect the data you give us. For example

  • name
  • email address
  • address
  • telephone number

If you email us directly

  • email address
  • name
  • any other detail which you include in your email

Google Analytics, Google Tag Manager, Crazy Egg and MOZ

These are the products we use to monitor our website. They help us improve your experience of the website.

We collect

  • date and time of connection
  • identification of the file(s) requested
  • whether the request was successful
  • size (in bytes) sent in response
  • how far you scroll down our pages
  • referring page (where the client came from), as supplied by the client browser
  • computer and connection information such as browser type and version, operating system, and platform
  • how users arrive on our website, e.g. via search engines, social media, another website etc.

These products does NOT collect personal information.

Funnelback

Funnelback is the company who provide our website search. They have access to the data held in this system. They are fully GDPR compliant.

They do NOT collect personal information.

TerminalFour

TerminalFour is the company who provide our content management system for the website. They have access to the data held in this system. They are fully GDPR compliant.

They do NOT collect personal information.

Chat

PureChat and Live Chat are the companies who provide our online chat functionality. They have access to the data held in this system. They are fully GDPR compliant.

They do NOT collect personal information.

People who contact us via social media

We use a third party provider, Meltwater, to manage our social media interactions.

If you send us a private or direct message via social media the message will be stored by Meltwater. View Meltwater's Privacy Policy.

How is your information used?

We use your details to contact you about things which you have specifically given consent for

This will be things like:

  • course information
  • events
  • open days
  • process a job application
  • process a donation that you have made
  • process a grant or scholarship application
Who has access to your information?
The department or faculty in the University who you have given specific consent to will be able to access your information. We never give your personal details to third parties or use your information for anything other than what you have specifically given consent for.
How we protect your personal data
All information gathered is stored on one of our secure I.T. servers.
How long will we keep your personal data?

When we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.

At the end of that retention period, your data will either be deleted completely or anonymised.

How you can access and update your information?

You have a right to know what data is held about you by the University. To access this information and/or request any changes you need to submit a 'Subject Access Request form'.

Please see our page on' Accessing your personal data' for more information.

Links to other websites

Our website contains links to other websites run by other organisations. This privacy policy applies only to our website‚  We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

How to contact us

You can contact us specifically regarding Data Protection by emailing dataprotection@strath.ac.uk.

 

Cookies

What are cookies?

Cookies are small files that are sent from the web server to the client's computer via the client's browser. They are then stored in the client's computer as text files and passed back to the server.

What are they used for?

Cookies are generally used to identify users and on occasion, prepare customised web pages for them. Cookies may remain on the client's computer merely for the duration of the session (visit) or they may remain indefinitely. Most standard web browsers may be configured to refuse cookies. 

The University of Strathclyde does not use cookies extensively on its servers at present. Such cookies that are used are transient, do not contain any personal information and cannot be used to identify an individual user.