The Disability & Wellbeing Service

Contact Us

Room 4.36, Level 4,
The Graham Hills Building
50 George Street
G1 1QE

Our phone lines are currently unavailable, however, we hope to have a telephone number in place as soon as practically possible.

If your query is in relation to Covid-19, please redirect this to


We are working remotely and e-mails will be picked up during office hours, Monday – Friday 9am – 5pm. We will respond to your message within 3 working days’



Privacy Notice

The University is committed to transparency and to complying with its responsibilities under data protection legislation. 

The Disability and Wellbeing Service privacy notice sets out important information regarding how we will use your information and details your rights under the legislation. It is important that you read this notice prior to providing your information.

Privacy Notice (full): Data Protection Privacy Notice

Privacy Notice (Brief): Data Protection Privacy Notice (shortened)


Making Appointments

Appointments can be made by phoning the Disability & Wellbeing Service on 0141 548 3402, or by calling into Room 4.36 on the fourth floor of the Graham Hills Building.

Our office opening hours are from 9am until 4pm, Monday to Friday.

If you prefer you can also e-mail us ( to ask about making an appointment.

There is ramp access to the Graham Hills Building from 50 George Street, and a lift to all floors.

Link to Campus Map

Mental Health & Wellbeing

If you think you would like to engage with our team for emotional, mental health or wellbeing issues, please come into Room 4.36 on the fourth floor of the Graham Hills Building, where we will ask you to complete a short referral form which will enable us to arrange an appropriate appointment for you. Our office opening hours are from 9am until 4pm, Monday to Friday.

The Disability and Wellbeing Service would strongly encourage you to contact your GP urgently should you consider yourself to be at risk, or require medical treatment.

If you feel that you need help now, please contact your GP. Your GP can provide further assessment of your symptoms, discuss treatment options and refer you onto Specialist Services. If your GP is closed, their answerphone will direct you to the appropriate support service, or you can call NHS 24 on 111.

If it is an emergency situation, the following Emergency Services are available:

  • Campus Security via calling 0141 548 2222.
  • Emergency Services via calling 999.
  • Accident & Emergency Service nearest to the University is the Glasgow Royal Infirmary in Castle Street, Glasgow G4.
  • NHS 24 on 111 for Health Information and Self Care Advice.

If you need to talk to someone, below are a list of supports that are available:

  • Samaritans Glasgow 0141 248 4488 or email anytime.
  • Breathing Space 0800 83 85 87 (All weekend and Monday to Friday 6pm - 2am)
  • Nightline 0141 552 2555 (for students and staffed by local student volunteers) someone to talk to and will often be able to help with general information questions. 7pm to 7am, Monday to Friday during term time.
  • It may also be helpful for you to talk to a friend or family member.

Disability - Tell Us About Your Needs

If you think you would like to engage with our team for disability related support, please complete our 'Tell Us About Your Needs' questionnaire, which will allow one of our advisers to start the process of identifying the most appropriate support requirements and allow us to engage with you.

The questionnaire is intended to help us to start thinking about your support needs. We need you to think about how your impairment or condition may affect your learning and study at university. 

You can complete and submit the questionnaire online at: “Tell us about Your Needs” questionnaire (online) (secure and accessible online form)

Or you can download the questionnaire at:  tell us about your needs (MS Word accessible form) and submit it to us at the contact address above.

Please be aware that you on submission of your questionnaire, you will receive a confirmation email and thereafter, your questionnaire will be reviewed by one of our disability advisers, and therefore it may take up to 2 weeks before you would receive a response.