Disability & Wellbeing ServiceAccessing support

If you need urgent help

If you feel that you need help now, please contact your GP or you can call NHS 24 on 111. If it's an emergency situation, the following Emergency Services are available:

  • Campus Security via calling +44 (0)141 548 2222
  • Emergency Services via calling 999
  • Accident & Emergency Service nearest to the University is the Glasgow Royal Infirmary in Castle Street, Glasgow G4
  • Contact NHS 24 on 111 for Health Information and Self Care Advice

If you need to talk to someone, below is a list of supports that are available:

Accessing Support from the Disability & Wellbeing Service

The Disability & Wellbeing Service has a range of advisers with specialist expertise in mental health, counselling, health and disability. We offer a broad range of support to students experiencing emotional, mental health and wellbeing issues, which includes, but is not limited to:

  • one-to-one mental health and wellbeing assessment
  • counselling
  • cognitive behaviour therapy (CBT)
  • group therapies
  • our online mental health support programme, SilverCloud
  • mindfulness-based stress reduction programme

Students with concerns about their mental health or wellbeing can access initial support and advice from our Early Intervention Counselling Team. Referrals can be made by emailing the Disability & Wellbeing Service disability-wellbeing@strath.ac.uk.

If you need to speak to someone outwith office hours, you can get in-the-moment support from Spectrum.life.

Accessing Support from your GP/NHS

If you're struggling with your mental health, we would strongly encourage you to continue to engage with your General Practitioner for a review of your health and wellbeing. Your GP can provide further assessment of your symptoms, discuss treatment options and refer you onto Specialist Services if appropriate. Your GP can also provide you with medical evidence (a letter confirming your symptoms), in support of any Personal Circumstances that you may wish to submit.

MIND has a detailed guide on how to think ahead about having a conversation with your GP.

The website Heads Up - Mental Health Support has been developed by NHS Mental Health services and includes information about the types of mental health services that are available across NHS Greater Glasgow and Clyde. It also provides information about common mental health conditions, what the experience may feel like and about ways to cope.

Further information

All students should register with a GP in relation to the postcode area of their term-time address. If you need support registering with a GP, please contact us (disability-wellbeing@strath.ac.uk) directly.

Most health centres are open Monday to Friday (8.30am to 12.30pm), (1.30pm to 6pm). The following three pieces of identification are usually required:

  • University of Strathclyde Student Registration Card or letter confirming your course
  • flat/rental agreement letter
  • passport

If you're a student and live in university accommodation, and/or also stay within the following postcode areas G1, G2, G3, G4, G21, G31, and G33 the Parade Group Practice can accept you on to their Practice list.

If you live in the G1.1, G1.5, G21.1, G21.2, G21.3, G21.4, G31.2, G31.3, G32.6, G33.2, G4.0 postcode area Townhead Medical Practice can accept you on to their Practice list.

Both these medical practices are within Townhead Health Centre, 6 Alexandra Parade, Glasgow G31 2ES. Patients can ask to register with both Practices on a permanent or a temporary basis (if staying at the address for less than three months).

Online registration can be completed through the online application forms. These are on the Townhead Medical Practice website. Or the Parade Group Practice website.

Take identification with you when you attend the practice for your first appointment. You're advised to register as soon as possible, don't wait until you're unwell. This may delay your medical treatment, as they'll not have access to your previous medical records and/or history.

For health information, or to find services in your area, contact:

Support network

Talking about your feelings and asking for help is part of taking charge of your well-being and doing what you can to stay healthy. 

Family and friends can be vital sources of support when things are difficult. You may already have some people you know that you can speak to if you are feeling unwell. Reaching out to the people in our lives is a key element of regaining and maintaining good mental health.

Opening up to someone you trust, sometimes relationships with friends, and with family in particular, aren’t straightforward. If you’ve not spoken to friends or family about your mental health before, it’s worth giving some thought to which person you might approach. You'll likely have a sense of who has more capacity to offer support, and who will be able best understand and empathise with what you are experiencing.

If you do not have someone you can talk to - there are other ways to gain support, such as through your GP, Support Services, or online support. 

Supporting others with their mental health

You may have come to this page because you want information for supporting someone else. Many people experiencing a mental health problem will speak to friends and family before they speak to a health professional, so the support you offer can be really valuable. If this is the case, and you want to learn more about how to support someone or learn how to support your own mental health while caring for someone, you can find helpful information in the links below:

Specialist support services

If you are in immediate danger, call 999 and ask for the police. 

If you're in danger and unable to talk on the phone, call 999 and listen to the questions from the operator. If possible, respond by coughing or tapping the headset. If prompted, press 55 to Make Yourself Heard and this will transfer your call to the police.

Pressing 55 only works on mobiles and does not allow police to track your location.

If you feel that you need help now, please contact your GP. Your GP can provide further assessment of your symptoms, discuss treatment options and refer you onto Specialist Services. If your GP is closed, their answerphone will direct you to the appropriate support service, or you can call NHS 24 on 111.

If it is an emergency situation, the following Emergency Services are available:

  • Campus Security via calling +44 (0)141 548 2222
  • Emergency Services via calling 999
  • Accident & Emergency Service nearest to the University is the Glasgow Royal Infirmary in Castle Street, Glasgow G4
  • NHS 24 on 111 for Health Information and Self Care Advice

If you need to talk to someone, below are a list of supports that are available:

  • Call Samaritans Glasgow on 0141 248 4488 or email  jo@samaritans.org anytime
  • Contact Breathing Space on 0800 83 85 87 (all weekend and Monday to Friday 6pm to 2am)
  • Call Glasgow Students' Nightline on 0141 334 9516 (for students and staffed by local student volunteers) someone to talk to and will often be able to help with general information questions. 7pm to 7am, Sunday to Friday during term time.
  • It may also be helpful for you to talk to a friend or family member