Estates Services Voicemail guide

Mitel nupoint messenger voicemail guide

To set up your mailbox

1. Dial the voicemail number 4800
2. When prompted enter your temporary passcode which is 1234
3. Follow the voice tutorial then when ready :- press 8 for user options
4. Then press 7 to record your new passcode
5. When prompted, press 8 then 4 to record your greeting message, press the # key to end the recording
6. After recording press 7 to review, then 9 to save or 3 to re-record
7. When prompted, press 8 then 6 to record your first and last name
8. After recording press 7 to review, then 9 to save or 3 to re-record
9. After setting up your mailbox press 9 to save and exit the system

To divert your phone to voicemail

To divert calls when your phone is unattended, holidays or after hours

1. Lift the handset and dial *54800, replace the handset
2. To cancel this divert on your return, dial #5

To divert calls when there is no answer at your extension

1. Lift the handset and dial *24800, replace the handset.
2. Calls will now be diverted to voicemail after 5 rings
3. To cancel this divert, dial #2

To divert calls if you are busy on the phone

1. Lift the handset and dial *44800, replace the handset.
2. Your calls will now be routed to your voicemail automatically
3. To cancel this divert dial #4