Finance – Here to Help You
The Finance Directorate has undertaken a number of changes over the past couple of years to ensure that we can fully support the University in its vision to be a leading international technological university and to support colleagues in the delivery of our three key strategic themes of
- Outstanding student experience
- Internationally leading research
- World leading innovation and impact
The Directorate has been realigning both structurally and physically to enable us to support the provision of operational excellence in all that we do.
The final changes aim to ensure that we support all our students, staff and external collaborators in the most efficient and customer focused way.
The Finance Helpdesk is here to help YOU with all finance related queries and the team are located on the ground floor of the McCance Building where you can call in person between the hours of 9.15 – 17.00 Monday to Friday. If you wish to contact the helpdesk by telephone the number is 0141 548 4500 and the email address is finance-helpdesk@strath.ac.uk
PLEASE NOTE
Certain pieces of finance documentation and correspondence will be actioned by the various finance operational teams and there are specific email addresses for this purpose which will ensure that your correspondence reaches the correct team and is dealt with promptly. Details of these boxes are listed below.
| Students | |
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Copies of sponsor letters/letters of financial guarantee/confirmation of scholarships/awards |
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Copies of confirmation of fee payment when payment has been made via bank transfer |
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| Fee refund requests | |
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Requests to change instalment and credit/debit card payment plans |
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| US Federal loan correspondence | |
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To submit expense claims for students who have no access to the Financial Management System (FMS) |
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| All finance queries |
Telephone: 0141 548 4500 |
| Staff | |
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To submit a request for payment form |
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Expense claims for non-university staff, students without FMS access and interview expenses |
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Confirmation of chargeability for scholarships/awards |
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Notification of funds expected to be paid to the university |
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Timesheets that are required as part of a Research, Knowledge Exchange or Studentship Financial claim |
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Invoice requests for Research, Knowledge Exchange and Studentship projects |
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Requests for FMS access and roles including amendments |
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Requests to update a PO number on an existing sales invoice |
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| Requests for finance training | |
| Asset Management System correspondence | Telephone: 0141 548 2764/4766/4806 |
| Insurance Services correspondence | Telephone: 0141 548 2498 |
| Vat Enquiries |
Telephone: 0141 548 2781/2768 |
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Online Shop Support |
onlineshop-support@strath.ac.uk Telephone: 0141 548 4806/4766/2764 |
| Payroll enquiries and correspondence | Telephone: 0141 548 4454/2274 |
| Monthly absence returns | Telephone: 0141 548 4454/2274 |
| Pension enquires and correspondence | Telephone: 0141 548 4774/2611 |
| All other finance queries | Telephone: 0141 548 4500 |
| Customers & Suppliers | |
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Customer remittance advice notifications confirming payment of sales invoices etc. |
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To submit supplier invoices |
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| To submit supplier statements | |
| All finance queries |
Telephone: 0141 548 4500 |