Finance – Here to help you
The Finance Directorate has undertaken a number of changes over the past couple of years to ensure that we can fully support the University in its vision to be a leading international technological university and to support colleagues in the delivery of our three key strategic themes of
- Outstanding student experience
- Internationally leading research
- World leading innovation and impact
The Directorate has been realigning both structurally and physically to enable us to support the provision of operational excellence in all that we do.
The final changes aim to ensure that we support all our students, staff and external collaborators in the most efficient and customer focused way.
The Finance Helpdesk team are here to help with all finance related queries and are now located on campus on Level 1 of the McCance Building, our operational hours are 9am - 5pm Monday to Friday each week. You can also contact the team by emailing finance-helpdesk@strath.ac.uk, by telephone 0141 548 4500 or by submitting your query via the undernoted Contact Us button.
PLEASE NOTE
Certain pieces of finance documentation and correspondence will be actioned by the various finance operational teams and there are specific email addresses for this purpose which will ensure that your correspondence reaches the correct team and is dealt with promptly. Details of these boxes are listed below.
| Students | |
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Copies of sponsor letters/letters of financial guarantee/confirmation of scholarships/awards |
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Copies of confirmation of fee payment when payment has been made via bank transfer |
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| Fee refund requests | |
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Requests to change instalment and credit/debit card payment plans |
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| US Federal loan correspondence | |
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To submit expense claims for students who have no access to the Financial Management System (FMS) |
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| All finance queries | |
| Staff | |
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To submit a request for payment form |
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Expense claims for non-university staff, students without FMS access and interview expenses |
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Confirmation of chargeability for scholarships/awards |
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Notification of funds expected to be paid to the university |
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Timesheets that are required as part of a Research, Knowledge Exchange or Studentship Financial claim |
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Invoice requests for Research, Knowledge Exchange and Studentship projects |
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Requests for FMS access and roles including amendments |
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Requests to update a PO number on an existing sales invoice |
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| Requests for finance training | |
| Asset Management System correspondence | |
| Insurance Services correspondence | |
| Vat Enquiries | |
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Online Shop Support |
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| Payroll enquiries and correspondence | |
| Monthly absence returns | |
| Pension enquires and correspondence | |
| All other finance queries | |
| Customers & Suppliers | |
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Customer remittance advice notifications confirming payment of sales invoices etc. |
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To submit supplier invoices |
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| To submit supplier statements | |
| All finance queries | |