Finance – Here to help you

The Finance Directorate has undertaken a number of changes over the past couple of years to ensure that we can fully support the University in its vision to be a leading international technological university and to support colleagues in the delivery of our three key strategic themes of

The Directorate has been realigning both structurally and physically to enable us to support the provision of operational excellence in all that we do.

The final changes aim to ensure that we support all our students, staff and external collaborators in the most efficient and customer focused way.

The Finance Helpdesk team are here to help with all finance related queries and are now located on campus on Level 4 of the Learning & Teaching Building on a Monday, Wednesday and Friday each week. You can also contact the team by emailing finance-helpdesk@strath.ac.uk or alternatively by submitting your query via the undernoted Contact Us button.

 

PLEASE NOTE

Certain pieces of finance documentation and correspondence will be actioned by the various finance operational teams and there are specific email addresses for this purpose which will ensure that your correspondence reaches the correct team and is dealt with promptly.  Details of these boxes are listed below.

Students

Copies of sponsor letters/letters of financial

guarantee/confirmation of scholarships/awards

sponsor-letters@strath.ac.uk

Copies of confirmation of fee payment when

payment has been made via bank transfer

feepayment-confirmation@strath.ac.uk

Fee refund requests

student-refund-request@strath.ac.uk

Requests to change instalment and credit/debit

card payment plans

fee-invoicing@strath.ac.uk

US Federal loan correspondence

federal-loans-admin@strath.ac.uk

To submit expense claims for students who have

no access to the Financial Management System

(FMS)

expenses-claims@strath.ac.uk

All finance queries

finance-helpdesk@strath.ac.uk

 

Staff

To submit a request for payment form        

procurement.rfp@strath.ac.uk

Expense claims for non-university staff, students       

without FMS access and interview expenses

expenses-claims@strath.ac.uk

Confirmation of chargeability for

scholarships/awards

sponsor-letters@strath.ac.uk

Notification of funds expected to be paid to the university

banking-admin@strath.ac.uk

Timesheets that are required as part of a Research,

Knowledge Exchange or Studentship Financial claim

research-timesheets@strath.ac.uk

Invoice requests for Research, Knowledge

Exchange and Studentship projects

research-invoicerequest@strath.ac.uk

Requests for FMS access and roles including

amendments

financial-systems@strath.ac.uk

Requests to update a PO number on an existing

sales invoice

commercial-customer-admin@strath.ac.uk

Requests for finance training 

finance-training@strath.ac.uk

Asset Management System correspondence 

financial-systems@strath.ac.uk

Insurance Services correspondence 

insurance-services@strath.ac.uk

Vat Enquiries 

vat.enquiries@strath.ac.uk

Online Shop Support

onlineshop-support@strath.ac.uk

Payroll enquiries and correspondence 

payroll@strath.ac.uk

Monthly absence returns 

monthly.absence.returns@strath.ac.uk 

Pension enquires and correspondence 

pensions@strath.ac.uk

All other finance queries 

finance-helpdesk@strath.ac.uk

 

Customers & Suppliers

Customer remittance advice notifications

confirming payment of sales invoices etc.

remittances@strath.ac.uk

To submit supplier invoices

fms-supplierinvoices@strath.ac.uk

To submit supplier statements

supplier-statements@strath.ac.uk

All finance queries

finance-helpdesk@strath.ac.uk