
Dr Emma Nicol
Lecturer In Information Behaviour
Computer and Information Sciences
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Area of Expertise
- Information seeking behaviour
- User-centred Design
- Usability studies
- Participatory Methods
- Field Ethnography
Prize And Awards
- Best Paper Award ACM CUI 2024
- Recipient
- 2024
- Top 10 IRIS 2022 LexisNexis Best Paper Award
- Recipient
- 25/2/2022
- Euan Minto Prize
- Recipient
- 2018
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Publications
- Preface, Organisation, and Table of Content : Proceedings of CoLIS: 12th International Conference on Conceptions of Library and Information Science
- Innocenti Perla, Nicol Emma, Ruthven Ian
- Information Research Vol 30 (2025)
- https://doi.org/10.47989/ir30CoLIS54709
- How do the Angels Share? A holistic approach to understanding information practices in scotch whisky production
- Nicol Emma, Willson Rebekah
- 12th International Conference on Conceptions of Library and Information Science (2025)
- Proceedings of CoLIS: 12th International Conference on Conceptions of Library and Information Science – University of Strathclyde, Glasgow, UK, 2nd-5th June 2025 : Full and Short Papers
- Innocenti Perla, Nicol Emma, Pharo Nils, Ruthven Ian
- Information Research Vol 30 (2025)
- Adjunct Proceedings of CoLIS : 12th International Conference on Conceptions of Library and Information Science
- Noone Rebecca, Ibekwe Fidelia, Innocenti Perla, Nicol Emma, Ruthven Ian
- (2025)
- https://doi.org/10.17868/strath.00092915
- Assessing risks in online information sharing
- Azzopardi Leif, Nicol Emma, Briggs Jo, Moncur Wendy, Schafer Burkhard, Nash Callum, duheric melissa
- CHIIR 2025 - Proceedings of the 2025 ACM SIGIR Conference on Human Information Interaction and Retrieval ACM CHIIR 2025 CHIIR 2025 - Proceedings of the 2025 ACM SIGIR Conference on Human Information Interaction and Retrieval, pp. 71-80 (2025)
- https://doi.org/10.1145/3698204.3716447
- Co-designing a searchable online resource of assistive technologies to support the safe and effective use of medicines by older people with sensory impairment
- Kernaghan David, Attakora Jesse, Dunlop Mark, Lennon Marilyn, Meiklem Ramsay, Macaden Leah, Nicol Emma, Welsh Tomas J, Watson Mags
- 11th Nordic Social Pharmacy Conference (2025)
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Teaching
I am programme leader for MSc Information Management and Deputy Director of PGT (Student Experience) at CIS.
I lead modules on a number of CIS's PGT programmes:
CS978 Legal, Ethical and Professional Issues for the Information Society
CS800 Health Information Governance
CS955 Information Law
and lead a module on the Graduate Apprenticeship in Information Technology & Software Development:
- CS355 User-centred Design
I supervise MSc dissertations projects across several PGT programmes.
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Professional Activities
- Contribution of evidence to House of Lords COVID-19 Committee - Living online: the long term impact on wellbeing
- Contributor
- 11/12/2020
- ASIS&T Annual Meeting 2025 (Event)
- Peer reviewer
- 14/11/2025
- 2025 European Symposium on Usable Security (Event)
- Peer reviewer
- 10/9/2025
- ACM CHI Conference in Human Factors in Computing Systems 2026 (Event)
- Peer reviewer
- 1/9/2025
- International Conference on Conversational User Interfaces 2025 (Event)
- Peer reviewer
- 8/7/2025
- 12th International Conference on Conceptions of Library and Information Science (Event)
- Editor
- 2/6/2025
Projects
- Empirical investigation & user-centred development of touch-screen text entry methods older adults
- Dunlop, Mark (Principal Investigator) Komninos, Andreas (Researcher) Nicol, Emma (Researcher)
- "Mobile technologies now have a considerable impact on work and social lives, for example it is estimated that over 25% of emails are now opened on mobiles. As the older working population rises, due to both aging population demographics and increasing retirement age, an increasing number of digital economy workers will require to use mobile technologies for work into their mid/late 60s.
The proposed European Accessibility Act aims to require goods and services that are seen as critical for the citizen to participate in society to be accessible to disabled and older people - this is likely to cover information and communication technologies including mobile phones. Age UK encourage the UK Government to support the act and state that the EU must ensure that the scope of the act is broad enough to cover the needs of older people.
Text entry is core to mobile interaction such as email, social networking, instant messaging and interacting with services such as web or map searching and thus it is increasingly important to people's participation in work and society. The majority of smartphones now do not have any physical keyboard but rely on on-screen touch keyboards. These have been shown to be slower and more error-prone than traditional mini-physical keyboards, but are popular as they permit full screen services and larger reading area.
While there have been numerous studies into text entry usage on touchscreens, there has been very little work studying the effects of aging on text entry, and none on modern touchscreen phones where reduced visual acuity, reduced motor control and reduced working memory are all likely to have an impact. Currently industry is focussed on targeting the current main market of younger users with any devices designed for older users being extremely simplified phones rather than powerful smartphones people are becoming accustomed to. Our initial studies have also shown that older users have considerable trouble with modern smartphones but may be willing to adopt new keyboard layouts and technologies to compensate for this.
In this project we will conduct a detailed investigation into text entry for older adults. We will build on our initial results and current prototype keyboards to conduct participatory design sessions with older users to identify key design criteria for older adult text entry. We will quantitatively measure touchscreen tapping times for different age groups and develop accidental tap filters to reduce errors. We will formally evaluate keyboards based on our findings to assess our hypothesis that older people can successfully use appropriately designed touch-screen text entry methods." - 01-Jan-2013 - 30-Jan-2015
- Developing a theory of information resilience with constituency case workers
- Nicol, Emma (Principal Investigator) Ruthven, Ian (Co-investigator)
- 01-Jan-2023 - 30-Jan-2026
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Contact
Dr
Emma
Nicol
Lecturer In Information Behaviour
Computer and Information Sciences
Email: emma.nicol@strath.ac.uk
Tel: Unlisted