Dr Kirsty Strokosch

Senior Lecturer

Work, Employment and Organisation

Personal statement

My research falls within the broad area of public service transformation, with a particular focus on the design, delivery and management of public services. I take an inter-disciplinary approach, drawing on theories from both public administration and service management to explore value co-creation, service user participation and collaborative governance.

Over the course of my academic career, I have investigated various public service areas, including social security, housing, health and social care. I have a strong international profile, having worked with colleagues from across Europe on a large Horizon 20/20 project, ‘CoVAL’. I have also published extensively in academic journals including Public Administration Review, Public Management Review and Policy & Politics.

Expertise

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Area of Expertise

I am an experienced qualitative researcher, having completed various research projects and have expertise in the following areas:

Public service management
Participation and co-production
Collaborative governance
Public service design
Innovation and reform in the public sector
Third Sector

Prize And Awards

Paper in top ten cited papers in Australian Journal of Public Administration 2024: Recipient; 2024

More prizes and awards

Publications

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Publications

Exploring value creation from an ecosystem perspective : a critical examination of social procurement policy: Roy Michael J, Spiesova Anna, Curtin Maeve, Suchowerska Roksolana, Rendall Jack, Strokosch Kirsty, Loosemore Martin, Barraket Jo; Public Money and Management Vol 45, pp. 304-313 (2025); https://doi.org/10.1080/09540962.2024.2355995
Health and social care integration : fixing a fixed service ecosystem for value co-creation: Strokosch Kirsty, Roy Michael; Public Management Review Vol 27, pp. 794-816 (2025); https://doi.org/10.1080/14719037.2024.2375566
Understanding value creation from a public service logic: Strokosch Kirsty, Osborne Stephen P; The Resilience of New Public Management (2024) (2024); https://doi.org/10.1093/oso/9780198883814.003.0013
Health and Social Care Integration in Lanarkshire : Qualitative Research Findings: Strokosch Kirsty; (2023)
Design of services or designing for service? : The application of design methodology in public service settings: Strokosch Kirsty, Osborne Stephen P; Policy and Politics Vol 51, pp. 231-249 (2023); https://doi.org/10.1332/030557321X16750746455167
Value creation in the public service ecosystem : an integrative framework: Osborne Stephen P, Powell Madeline, Cui Tie, Strokosch Kirsty; Public Administration Review Vol 82, pp. 634-645 (2022); https://doi.org/10.1111/puar.13474

More publications

Teaching

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Teaching

I teach across various modules at Post-Graduate and Under-Graduate levels, including:

Human Resource Management Employment Relations in the Public Services

Contemporary Issues in Management

Labour and Diversity in a Global Context

Managing People in Organisations

Research

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Research Interests

I am interested in exploring public service management and transformation including the following areas: value co-creation; public service design; public value; participation and co-production of services; inter-organisational relationships; and service ecosystems.