Publications

Grey digital divide : factors associated with older people’s use of the Internet for financial transactions in the UK

Thomas Dain, Chowdhury Gobinda, Ruthven Ian

Journal of Documentation (2025)

https://doi.org/10.1108/JD-08-2024-0198

A framework to facilitate older people in leveraging online financial services

Thomas Dain, Chowdhury Gobinda, Ruthven Ian

Sustainability and Empowerment in the Context of Digital Libraries 26th International Conference on Asia-Pacific Digital Libraries, ICADL 2024 Lecture Notes in Computer Science Vol 15493, pp. 305-319 (2024)

https://doi.org/10.1007/978-981-96-0865-2_25

Are older people battling with digital financial services?

Thomas Dain, Chowdhury Gobinda, Ruthven Ian

Wisdom, Well-Being, Win-Win iConference 2024 Lecture Notes in Computer Science Vol 14596, pp. 139-146 (2024)

https://doi.org/10.1007/978-3-031-57850-2_11

Exploring older people's challenges on online banking/finance systems : early findings

Thomas Dain, Chowdhury Gobinda, Ruthven Ian

CHIIR 2023 - Proceedings of the 2023 Conference on Human Information Interaction and Retrieval 2023 ACM SIGIR Conference on Human Information Interaction and Retrieval (CHIIR), pp. 333–337 (2023)

https://doi.org/10.1145/3576840.3578324

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