Fees & Refunds
*PLEASE NOTE: The guidance below relates to Centre for Lifelong Learning Public Programmes classes only*
Fees for all classes appear within the class syllabus in each programme. All fees must be paid in advance of the start date of the course. Take a look at our enrolment section for further information
For the Evening and Daytime programmes, a partial refund (the fee paid less a £10 administration charge) will be given if a cancellation request is received more than seven days before commencement of a class. No refunds for cancellations received within seven days will be given unless in exceptional circumstances. No refunds will be given after the commencement of a class. Transfer to another class may be considered, subject to availability.
If you have to withdraw after commencement of a class on medical grounds, a medical certificate may be requested and a partial refund will be considered. If the class has to be cancelled because of insufficient enrolments, you'll receive a full refund.
Refunds for payment made by credit/debit card will be applied directly to the card used for the original transaction. Refunds will be made as soon as possible following cancellation and in any case will be authorised within 30 days of the day of notice of cancellation (as per the Terms and Conditions of the University shop).
For the Summer Programme, terms of refund are as above, except that students withdrawing from a class for medical reasons will be issued with a refund in the form of credit for use against a future enrolment (see below).
All requests for refund within seven days of class commencement must be made in writing to the Operations Manager, Claire Hill, by email to email@example.com.
Where a refund in the form of credit has been approved, we will confirm this to you and apply the amount to your record on our booking system, MyCLL. This will then be available for you to apply at the point of payment for future class/es.
Classes are offered at a concession fee if the applicant is a staff member (full or part-time) or a full-time student of the University of Strathclyde. The concession fee is two-thirds of the published class fee. Please note that you must use your DS account when enrolling for classes online using MyCLL in order to access this discount.
Classes costing more than £15 are offered at a 10% discount to previous students of the University. To qualify, you must have undertaken an award worth 120 credits or more. Students who have gained a Certificate of Higher Education in Lifelong Learning are therefore eligible for the discount. Please ensure that you provide this award information when creating your account profile in MyCLL so that your discount can be automatically applied.
The above concessions are not available on professional development or postgraduate courses, or the Certificate in Counselling Skills.
Please note: the process for requesting concessions must be applied at the time of enrolment as described above - discounts will not be applied in retrospect.