This privacy notice explains how the University of Strathclyde will use your personal information and your rights under data protection legislation.

It is important that you read this notice prior to providing your information.

Who we are

The University of Strathclyde is the organisation responsible for your personal data in terms of data protection legislation (the data controller).

If you have any questions regarding the handling of your personal data, or your rights, please contact the University’s Data Protection Officer at dataprotection@strath.ac.uk.

Information we collect and use about you

When you download StrathApp

We do not process any of your personal data when you first download StrathApp.

When you first open StrathApp, you are asked if we can collect anonymous statistics about your usage, for example, how often each service is visited.  We analyse these statistics using Google Analytics for Firebase.  By default, we do not collect this data but if you opt-in, you can later opt-out of providing this data at any point.

When you log in to StrathApp

We process some of the personal data which you have already provided to the University when you log into StrathApp and, if you choose to use our reporting tools, we also collect some new data.

Personal data from other University systems (all users):

• Name, email address, eduroam username, DS username

Personal data from other University systems (student users):

• Registration image
• Details of your programme of study, including modules, year of study, faculty, department/School
• Your timetabled teaching activities
• Myplace information: Myplace notices, coursework deadlines (and marks)
• Your module results
• Library information: books on loan, library rooms booked

Personal data from other University systems (staff users):

• Your photo (where available)
• Your timetabled teaching activities
• Myplace notices
• Library information: books on loan, library rooms booked

Reporting wi-fi issues

When you submit a report about wi-fi issues using the wi-fi reporting form in the Mobile App, we collect the following data alongside the details that you provide to us:

• Time and date the report was submitted
• Your name, DS username, email address, and registration number
• Device details: manufacturer, model, platform, and operating system version

Reporting noise in the Library

When you submit a report about noise in the Library using the noise reporting form in the Mobile App, we collect the following data alongside the details that you provide to us:

• Time and date the report was submitted
• Your name, DS username, email address, and registration number

Timetable Queries (students only)

When you submit a query about your timetable using the Timetable Queries form in the Mobile App, we collect the following data alongside the details you provide to us:

• Your registration number

When you uninstall StrathApp

When you no longer need StrathApp, you can uninstall it from your device. However, your credentials will not be deleted because they are the same credentials you will use to access other University systems for the duration of your time studying or working with us.

Why we require this information and our lawful basis

StrathApp is a window to the data held in other University systems.  We process your personal data in order to display to you information that you may need ‘on the go’ whilst studying and working with us, in an easily accessible, quick reference, mobile-friendly format.  As a result, the processing of most of this data, and the lawful basis for using it, is already governed by:

• the Privacy Notice for Students (Registered or Accepted an Offer to Study)
• the Privacy Notice for Staff and Other Individuals who Work with the University in a Paid or Unpaid Capacity

The data collected in the wi-fi reporting form is transferred directly to our IT helpdesk system where a ticket is generated for your issue.  The data is not stored anywhere else. The lawful basis for processing this data is public task/contract.

The data collected in the Library noise reporting form is transferred directly to the Library Assistants via email.  The data is not stored anywhere else and is deleted after no more than six months. The lawful basis for processing this data is public task/contract.

How long your information is retained

Student users: the retention period for personal data held in your University record is governed by the Student Record Retention Schedule.

Staff users: the retention period for personal data held in your University record is governed by the Staff Records Retention Schedule.

Personal data collected when you report a wi-fi issue using the form in the Mobile App will be kept for as long as your user account is active at the University.

The retention period for personal data collected when you submit a report of noise in the Library using the form in StrathApp is no longer than six months.

Your rights

Under data protection legislation, you have a number of rights* including the right to:

• withdraw consent, at any time, where that is the lawful basis of our processing;
• access your personal data and obtain a copy, free of charge;
• rectify inaccuracies in personal data that we hold about you;
• erasure, that is have your details removed from systems that we use to process your personal data;
• restrict the processing in certain ways;
• obtain a portable copy of data you have given to us in a commonly used electronic form; and
• object to certain processing of your personal data by us.

*Please note that the ability to exercise these rights will vary and depend on the lawful basis under which the processing is being carried out.

Please contact dataprotection@strath.ac.uk if you wish to exercise/enquire about any of these rights.

Complaints

If you wish to make a complaint about how we have handled your personal data, you can contact the Data Protection Officer at dataprotection@strath.ac.uk. 

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you also have the right to complain to the Information Commissioner’s Office.