Student ExperienceStudent Experience Helpdesk

Need help navigating your academic journey at the University of Strathclyde? The Student Experience Helpdesk is here for you! We answer any questions you throw our way, and if we can't find the answer ourselves, we'll connect you directly with the experts who can.

Facing issues with online registration? We can help you update your application or troubleshoot any registration problems.

Need to contact a specific department? We'll point you in the right direction.

Collecting your Student ID? Let us guide you through the process.

Unsure where to go or who to ask about your inquiry? Don't hesitate! Come visit us or contact us using the details in our "Contact Us" section.

I am Mark, one of the Student Experience Helpdesk Officers.  I am an experienced university administrator having worked for the last 25 years in a number of different UK universities, including Manchester Metropolitan and the London School of Economics.  After living in London for over 30 years, my wife and I decided to move to Glasgow in August 2021 to pursue a quieter less hectic lifestyle.  I subsequently joined the University of Strathclyde in December 2021. Glasgow is a great place to live with plenty to see and do.  I particularly enjoy getting out into nature, so the many green spaces in and around the city are great for this.  I would particularly recommend Pollock Park where you can see the legendary highland cows if you're lucky!

I'm Olivia, one of the Student Experience Helpdesk Officers at the University of Strathclyde. Prior to working at Strathclyde I volunteered and worked supporting students in primary and higher education. I first moved to Scotland to study as an exchange student and then came back to study at Strathclyde. I loved my time here so much that I just couldn’t stay away. Scotland has a lot to offer with the opportunity for easy access to cities and the countryside. One of my favourite places in Glasgow is the Glasgow Botanic Gardens with beautiful glasshouses and space for walking and enjoying the different plants.