Student Experience Helpdesk | University of Strathclyde

The Student Experience Helpdesk provides support to students and applicants at the University of Strathclyde. The team is available to answer any questions you may have about your academic journey. If we cannot help we will get you in contact with the people who can!

Need to update your application or having issues with online registration?

Do you need help contacting a department at the university? Do you want to collect your Student ID? Not sure where to go or who to ask about your enquiry?

Please come and see us or contact us - details in our 'Contact us' section.

Meet the team

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Mark H

Student Experience Helpdesk Officer

Mark W

I am Mark, one of the Student Experience Helpdesk Officers. I am an experienced university administrator having worked for the last 25 years in a number of different UK universities, including Manchester Metropolitan and the London School of Economics. After living in London for over 30 years, my wife and I decided to move to Glasgow in August 2021 to pursue a quieter less hectic lifestyle. I subsequently joined the University of Strathclyde in December 2021. Glasgow is a great place to live with plenty to see and do. I particularly enjoy getting out into nature, so the many green spaces in and around the city are great for this. I would particularly recommend Pollock Park where you can see the legendary highland cows if you're lucky!

Olivia

I'm Olivia, one of the Student Experience Helpdesk Officers at the University of Strathclyde. Prior to working at Strathclyde I volunteered and worked supporting students in primary and higher education. I first moved to Scotland to study as an exchange student and then came back to study at Strathclyde. I loved my time here so much that I just couldn’t stay away. Scotland has a lot to offer with the opportunity for easy access to cities and the countryside. One of my favourite places in Glasgow is the Glasgow Botanic Gardens with beautiful glasshouses and space for walking and enjoying the different plants.

Sarah

Student Experience Helpdesk Manager