Senior Analyst Developer

Senior Analyst Developer

A unique, exciting opportunity has arisen for a highly experienced analyst/developer to operate at a senior level within the Library and Research Systems team of IS Business Systems at the University. You will want to bring your expertise and experience to bear in delivering the University’s Library, enquiry, and IT Service Management (ITSM) systems. As an enthusiastic, innovative, and experienced analyst/developer with a mix of high-level business analysis and technical skills, you will play a lead role in delivering these systems for the University.

We are seeking someone with the following experience:

• Specifying and implementing complex IT systems.
• Business analysis, including requirements gathering, translation, specification, and stakeholder-driven prioritisation.
• Process mapping, development and improvement using Structured methodologies and toolsets.
• Managing systems support and configuration.
• Developing solutions in SQL
• Delivering system-to-system integrations
• Organising and Leading customer focussed meeting for managing change.

Desirable to have but not essential:

• JavaScript (Angular, React)
• HTML5, CSS3,
• MS toolsets for Teams, Power Automate, Power BI and SharePoint
• Project management (Agile/ Prince 2)
• Managing the support and relationships with system suppliers
• Knowledge of ITIL processes for IT Incident and Change management.

In return, you will receive all necessary training, a generous holiday package and be eligible to subscribe to a variety of schemes associated with being an employee of the University, including: generous employer contributions to your pension; a world-class Sport Centre; family-friendly policies; and various additional incentives, including a Cycle Scheme. The University also has on-site childcare and parking for which you can apply.
All successful candidates must be willing to be located in the UK.

This role may meet the requirements for sponsorship under the skilled worker visa route, depending on the candidate’s circumstances and/or experience.

For informal enquiries, please contact Judith Smart, Library and Research System Manager at judith.smart@strath.ac.uk.

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AV/IT Technician

AV/IT Technician

The University’s Learning Space Support Team, as part of the Information Services Directorate, are seeking an enthusiastic AV/IT technician to work within the Audio Visual and Lab Support Section on an open ended contract. Audio Visual support is a crucial part of the University’s infrastructure and underpins the delivery of the University’s teaching and learning activities. If you feel you have the relevant skills and feel you can bring additional benefit to the university then this is the role for you.

You will report directly to the Learning Spaces Operations Manager and will be responsible for first-line support, troubleshooting/ problem analysis of both online via Zoom and offline hands-on support of a wide variety of audio-visual equipment to ensure the lectures and tutorials are delivered as scheduled and without fault. You will work with senior members of the team to help train users so that they feel comfortable using the equipment as part of their teaching and to ensure lecture[LG1.1][CJ1.2]s, presentations and meetings are not compromised. You will work with the AV installation team to complete small and medium sized installations and contribute to the on-going development and maintenance of the University’s AV/IT support service.

The successful candidate will have a good base knowledge of all aspects of the following.

• AV including both the digital and analogue video
• professional audio
• control system
• AV over IP architecture inc Multicast theory
• Highly developed fault-finding and analysis skills
• Enterprise network and IP topology

Continuous professional development is important, and you will be required to attend and participate in training sessions to achieve fully AVIXA certified to CTS level.

The AV/IT Technician should demonstrate excellent people-oriented skills. They will be expected to communicate with various end users and as such should possess excellent communication skills, be able to work as part of a larger team and be able to prioritise and balance workloads in order that effective support can be delivered both in person and remotely ensuring operational excellence is maintained.

Contributions to the on-going development and maintenance of the university’s AV/IT support service will be expected.

In return, you will receive ‘on-the-job’ training, a generous holiday package and be eligible to subscribe to a variety of schemes associated with being an employee of the University including: generous employer contributions to your pension; a world-class Sport Centre; family friendly policies; and various additional incentives including a Cycle Scheme. The University also has on-site childcare and parking for which you can apply.

All successful candidates must be willing to be located in the UK.

For informal enquiries, please contact Iain McCormack, Learning Spaces Operations Manager at iain.mccormack@strath.ac.uk.

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