
Conferencing & EventsEvents in the Technology & Innovation Centre: an A to Z Guide
We’re really pleased you’ve chosen TIC to host your event, and we’re looking forward to working with you on creating an experience your delegates will remember!
The information in this guide is by no means exhaustive, but we hope that it will answer a lot of the questions you may have about the facilities available in TIC, and how best you can use them to make your event a success.
Please remember that you can get in touch at any time to ask a question – the team is always happy to help!
- There is level access to the building (Level 2 is the ground floor).
- Lift access is available to all floors.
- All Auditoria have wheelchair spaces for those unable to transfer into a seat.
- All Auditoria and Conference Rooms are fitted with induction loops.
- There are accessible, gender neutral toilets on all floors, which are clearly signposted.
- There are designated safe areas throughout the building for any delegates unable to evacuate using stairs in the event of an emergency situation.
- Please advise your Conference & Events Officer if you have been advised of specific access requirements by any of your delegates - they will be happy take you and your delegates through our emergency arrangements in more detail, if appropriate.
The closest hotels are the Premier Inn and AC Hotel by Marriott, both on George Street, but as we are right in the heart of the city there is an abundance of hotels to suit every budget within walking distance. For more information, see Visit Glasgow.
- Strathclyde Sport offers bespoke activities to include in your conference programme, such as staff-led walks, mindfulness seminars and in-seat yoga. Charges may apply. Contact Seona McKenzie, seona.mckenzie@strath.ac.uk, Active Health Manager, for more details.
- Delegates can also enjoy the facilities at Strathclyde Sport with Pay As You Go sessions, ExHALE walking routes around the campus and city and access to sports massage/physiotherapy.
- We will happily supply a full audio-visual specification for all conferencing spaces – please just ask your Conference & Events Officer.
- Presentations should be formatted in 16:10. Screen resolution is 1920 x 1200.
- All Auditoria and Conference Rooms have presenter’s consoles with integrated PCs which have a hard-wired internet connection. We recommend using a USB/Pen Drive to upload your presentations, but presenters can also connect their own laptops via HDMI or USBc.
- All of our Auditoria and Conference Rooms are fitted with either wall-mounted flatscreens or ceiling-mounted digital projectors/screens which are linked to the presenter’s console. A member of the team will help you connect and explain how to use the equipment when you arrive.
- We hold a small stock of VGA, HDMI and Mac adaptors, but recommend that presenters bring their own adaptors if required. Unfortunately, we do not hold a stock of power cables, phone chargers or international power adaptors – presenters and delegates should supply their own.
- None of the Conference Rooms on Level 3 can be blacked out. In the Executive Suite, both Rooms A & B are fitted with adjustable blinds to offer additional control over light levels during presentation sessions.
- For more complex presentation sessions in the Auditorium, you may wish to book dedicated support from one of our IT/AV technicians. This will be charged hourly, with a minimum charge of four hours per Technician, per day. Please ask your Conference & Events Officer for more information.
We want to help you make your conference or event as sustainable as possible. We have designed a TIC Carbon Calculator, to measure the carbon emissions of the venue and catering. Contact us to find out more.
- Catering for your event will be provided by the University’s in-house caterers. We are committed to providing you with healthy, sustainable food with a plant-forward approach. Please ask your Conference & Events Officer for a copy of our current menu selector.
- Your Conference & Events Officer will help you select the most appropriate options according to your preferences and budgets. We will also happily consider bespoke options if you have specific ideas of what you’d like to offer your delegates.
- Final menu choices, delegate numbers and any dietary requirements are due 7 days prior to your event, though we will endeavour to fulfil any requests made a shorter notice.
- In our efforts to prevent and reduce food waste, we have some top tips for planning your event's catering.
- In addition, delegates have access to retail catering outlets across campus:
- Synergi2Go– offering a selection of hot/cold beverages and sweet treats. Card/contactless payments only.
- Street Food Bites – located in the Learning and Teaching Building, Street Food Bites offers a range of hearty, globally inspired street food options daily. Card/contactless payments only.
- For smaller meetings, we can also operate a voucher system for your delegates at lunchtime – ask your Conference & Events Officer for more information.
- For events using the Main Auditorium, an unstaffed Cloakroom is available in the Level 2 Foyer.
- For events using the Level 1 Auditorium or Level 3 Conference Rooms, we can supply coatrails, located either adjacent to your registration desk or within your meeting room.
- The Executive Suite has its own dedicated, unstaffed Cloakroom behind the reception desk.
- Please note that delegates leave coats, bags and other personal items in the Cloakroom areas entirely at their own risk - the University accepts no responsibility for items which are lost or damaged.
- Items left in the Cloakroom areas will be disposed of after a maximum of two weeks.
- Coaches can drop off and pick up delegates immediately outside the building on George Street and Shuttle Street, but there is no dedicated stopping area or pull-in bay.
- We do not provide coach parking on the University Campus. Any such enquiries should be directed to Glasgow City Council Roads, Transport & Parking Services or to SPT, the operator of Buchanan Bus Station.
- We will happily accept deliveries up to 24 hours prior to your event, and would respectfully ask that you arrange collection of any items by 12 noon on the next working day after the end of your event. Any items not collected by this time will be disposed of.
- Deliveries may only be made via our Stores entrance – packages will not be accepted at reception.
- Access via Stores is normally available between 08:00 and 16:00, Monday to Friday. You should let your Conference & Events Officer know if you require access outside these times; they will advise whether additional charges apply.
- All deliveries should be clearly labelled as follows:
Name of Event
Event Date
Company Name
Recipient Name
Technology & Innovation Centre
Stores Delivery Entrance
Shuttle Street
Glasgow G1 1QA
- For post-event collections, please add the name of the courier, an approximate pick-up time and appropriate printed labels.
- We do not have a forklift truck on-site.
- Larger deliveries should take into account the following restrictions on access via Stores:
- Hydraulic Lift at entrance:
- max. length 310cm
- max. weight 3150kg
- Doors (into Level 2 & 3 Foyers):
- max. height 190cm
- max. width 120cm
- Ceiling Heights
- Level 1 Foyer: max. height 380cm
- Level 2 Foyer: max. height 240cm/290cm
- Level 3 Foyer: max. height 290cm
- Hydraulic Lift at entrance:
- The height of a pallet/pallet truck to move larger, heavier items should also be taken into account.
International deliveries
All deliveries from the exhibition heading outside the UK, including the European Union, must be accompanied by the relevant paperwork. Two copies of a pro-forma invoice are required – this is in case the item requires a customs duty to be paid on them. Dependent on the courier, these forms may be hardcopies or digital, but it is the exhibitor’s responsibility to ensure these are available – the courier will not collect any international deliveries from Stores for onward transit without them.
Large exhibition or shipping large items
If you are planning a large exhibition or shipping multiple and/or large items of equipment, we recommend that you work with our colleagues at Cameron Event Logistics.
It is the exhibitor’s responsibility to be aware of the customs procedure relative to customs duty and VAT payments for temporary importation of exhibits – all associated shipping costs are the responsibility of the exhibitor.
For all sizes of packages and shipments, they can:
- Collect packages/shipments from your premises (including overseas addresses)
- Store before and after the exhibitions at their local warehouse
- Deliver items direct to stands
- Arrange the return of your shipment after the event
For further information, complete their enquiry form, email info@cameronlogistics.co.uk or call +44 1355 238 559.
- Approximately 50% of the construction spend was with SMEs, the majority based in the west of Scotland.
- Lend Lease used an innovative concrete technique called ‘slip form’ to construct the lift and stair cores, which has rarely been used in Glasgow City Centre.
- 80% of construction waste was recovered and recycled. None of the waste removed from the site during construction was sent to landfill.
- 15% of the material used during construction was derived from recycled material.
- The trees recovered from the TIC site have been replanted at primary schools and community gardens in Glasgow.
- The photovoltaic panel array installed on the roof is one of the largest in the Glasgow area.
- TIC is designed to use 50% less heating energy than Scottish building regulation requirements.
- We do not hold a stock of poster boards, but will happily provide you with details of local suppliers who can help.
- We can provide tables, chairs and cloths for exhibition stands – please chat to us about cost and The dimensions of the tables we provide are L140cm x W80cm x H72cm.
- We recommend that laptops, electronic devices and other items of value are not left unattended or unsecured on their stand at any time. The University cannot accept responsibility for the loss of or damage to any items left unattended on the premises. Exhibitors should let a member of staff know about any specific security or storage issues.
- We will happily provide a clothed Registration Desk and chairs at no charge – please liaise with your Conference & Events Officer regarding size and location.
- We can provide round tables with cloths for cabaret set-ups if you prefer – a charge of £10 + VAT per table will apply.
- There are soft furnishings and occasional tables located throughout the foyers on Levels 1, 2, 3 and 9. The exact layout and configuration will depend on the space requirements of your event – please discuss any specific requests with your Conference & Events Officer.
- A venue hire charge will apply when Foyers are in use for anything other than registration, catering and networking.
- The Foyers on Levels 1, 2 and 3 are shared spaces which give access to a number of other areas, and as such, we may not be able to offer exclusive use. Please let your Conference & Events Officer know if you require exclusive use for reasons of exhibitor confidentiality and/or the protection of intellectual property.
- The Foyer space outside the Level 1 Auditorium is suitable for refreshment breaks for up to 70 delegates. Subject to availability, we recommend that registration, catering and any exhibition for larger events are located in the Mezzanine area on Level 3, accessible by lift and stairs.
- A fire alarm test is carried out at 12:30 every Friday, preceded by a short announcement. Lifts will be out of service for a short time while the test is carried out.
- A member of the team will brief you on the arrangements in place for emergency evacuation on arrival and can deliver a short housekeeping briefing to your delegates at the beginning of your programme, if appropriate.
- If you or your delegates have any impairment which might affect your ability to evacuate the building without assistance in an emergency, please let your Conference & Events Officer know in advance, in order that they can make adequate provision for your safety.
Please let your Conference & Events Officer know if you expect significant media attention for your event; a member of the University’s Communications team may make contact thereafter.
- The building’s core operational hours are Monday to Friday, 8am to 6pm.
- Please let your Conference & Events Officer know if you require access outside our core operational hours – an hourly charge will apply for access prior to 8am or after 6pm.
- We do not ask for a deposit payment on bookings internal to the University, but we require a charge code in order to confirm your booking. All costs will normally be charged after your event.
- All other bookings are subject to a deposit payment equal to 25% of the overall value of the event at the time of confirmation. All other charges will be invoiced after your event.
- Please let us know if a Purchase Order number is required to facilitate payment by your Finance team.
Smoking – including the use of electronic cigarettes – is prohibited within all University buildings. Since it also presents a risk to the health of non-smokers, we encourage smokers to be considerate by distancing themselves at least 15 feet (4.6m) away from doorways and windows. Please ask a member of staff if you are unsure.
- We do not offer hot-desking or printing facilities for presenters or delegates. Should you find that you have a last-minute printing or copying requirement, please speak to a member of the team, who can make arrangements and advise on the cost to be added to your final invoice, charged per printed sheet.
- We can provide complimentary A4 paper and pencils in any spaces set in boardroom or cabaret - please request in advance from your Conference & Events Officer.
- We can provide table-top or freestanding flipchart easels, pad and pens for each meeting room at an additional cost - please request in advance from your Conference & Events Officer.
Bike
- Secure bike racks are available around the perimeter of the building.
- People Make Glasgow Next Bikes are available to rent from as little as £1 for 30 minutes and e-bikes from £2 for 20 minutes. The closest Next Bike location is at 40 George Street, outside the Graham Hills Building. Find out more on the Next Bike website.
Bus
- Buchanan Bus Station is 0.6 miles away, with frequent services to Glasgow International Airport.
- A direct bus connection to Glasgow International Airport is also available from North Hanover St, outside Queen St Station, every 15 minutes. This is about an 8-minute walk away and the single fare is approximately £10.00. Depending on traffic, the journey time is around 20 to 30 minutes.
Rail
The closest railway stations are:
National Services
- Queen Street (0.4 miles)
- Glasgow Central (0.9 miles)
Local Services
- High Street (0.1 miles)
- Queen Street (0.4 miles)
- Argyle Street (0.6 miles)
- Glasgow Central (0.9 miles)
- Buchanan St Underground is an 8-minute walk
Car
- Discounted parking is available nearby – the 24hr Duke Street Car Park, G4 0UW (0.3 miles) currently offers an all day special rate at £6.00. Simply pay at the car park pay machine before you exit the car park.
- Download the NCP App for discounted parking at 24hr NCP Montrose Street, G1 1RS (0.2 miles). Register with the code L6PN4FX. Scan the QR code with the app on entry and exit to the car park rather than taking a ticket to receive your discount - a capped rate of £9.00 for up to 24 hours.
- Discounted parking is available at Q-Park Candleriggs, G1 1LH (0.4 miles), if pre-booked online. Please enter code TICUOS30 to receive a 30% discount at point of booking. The car park is open 07:00-00:00, Monday to Sunday, and features PaSS Technology (automated number plate recognition) on entry and exit.
- The most suitable car park for those with accessibility needs is 24hr Duke Street Car Park.
- Electric vehicle charging points are available at 24hr Duke Street Car Park and Q-Park Candleriggs.
- Blue badge holders may park free of charge at on-street parking meters and on-street pay and display areas – please visit Glasgow City Council’s website for more information.
- Prices correct at April 2024.
- From 1 June 2023, a Low Emission Zone (LEZ) came into force in Glasgow. All vehicles entering the city centre zone area must meet the less-polluting emission standards or face a penalty charge. There are some exemptions. Please visit Glasgow City Council’s webpage for full details.
Taxi
Staff at Reception will be happy to order taxis on demand for delegates.
- All Conference Rooms are fitted with a phone which can make internal calls – dial 7010 to speak to a member of the team.
- If you require to make an external call from one of the Conference Rooms, please ask a member of the team for assistance. Call charges will apply.
- We will happily consider re-setting conference rooms during refreshment and lunch breaks to accommodate your programme. Please speak to your Conference & Events Officer about your requirements and any additional charges.
- Opening/closing the partitions between Auditorium A and Auditoria B & C requires one hour. We ask that all delegates and their belongings are clear of the Auditoria before we start this process.
- Opening/closing partitions in the Conference Rooms on Level 3 and in the Executive Suite requires approximately 15 minutes.
- As part of our commitment to reduce and reuse food and beverage products, we bottle our own water on site. The Vivreau system - with reusable glass bottles for pure chilled still and sparkling water - has reduced our carbon footprint. We provide the best quality water from the most local source, eliminating the need for costly and polluting transportation and packaging.
- There is a water dispenser on Level 2 of TIC. Visitors are welcome to refill their own bottles.
- We have a dedicated WiFi circuit available for organisers, exhibitors and delegates in all conference spaces and public areas on Levels 1, 2, 3 & 9. To connect, select TIC Conferences from the list of available networks and enter the password. The password is changed regularly – your Conference & Events Officer will confirm the week prior to your event.
- Access via Eduroam is available to those visiting from other academic institutions, provided your account has already been configured – delegates should log on using the credentials provided by their home institution.
- We can provide this information as a PDF in advance of your event, and make it available at both reception and registration on the day of your event.