Policies

We provide a Careers and Employability Service on behalf of the University of Strathclyde. The service we deliver to students, graduates, university staff and employers is outlined below 

The University of Strathclyde Careers and Employability Service is committed to empowering and equipping students and graduates with the knowledge, skills, and resources needed to navigate the ever-evolving global employment landscape. Our mission is to provide comprehensive and personalised career guidance, professional development opportunities, and meaningful connections with industry partners; ensuring the success and fulfilment of our students’ and graduates’ career aspirations. 

We strive to foster a supportive and inclusive environment that values diversity, individuality, and innovation. Through our wide range of services, including career guidance, careers education, employer engagement initiatives, and experiential learning opportunities, we aim to enable students and graduates to make informed decisions about their future career paths and transition seamlessly into the professional world. 

Our dedicated team of career experts work collaboratively, internally and externally, to stay at the forefront of emerging recruitment and workplace trends, industry demands, and technological advancements. By leveraging these insights, we continually enhance our services and provide tailored, client-centred support that aligns with the evolving needs of the student and graduate job market. 

We support the cultivation of a lifelong learning mindset, promoting entrepreneurship, and facilitating the development of transferable skills that empower our students to thrive in a dynamic and competitive global workforce.  

We provide a Careers and Employability Service on behalf of the University of Strathclyde. The service we deliver to students, graduates, university staff and employers is outlined below.  

 

We support students and graduates from the University of Strathclyde with Careers, Education, Information, Advice, and Guidance. We offer confidential and impartial advice for every stage of your career planning process. We can help you if you: 

  • Want to explore your career options. 
  • Are not sure what to do. 
  • Need help with applications. 
  • Need help with your interview techniques.
  • Want advice on Postgraduate study. 
  • Are changing or leaving your course.
  • Are ready to plan your next steps. 
  • Want to explore self-employment or entrepreneurship. 

Careers-related Enquiries 

Our website provides a wide range of career information. Many enquiries can be dealt with by our Information Team. But if you have not been able to find the answer to your question you can contact us in the following ways - 

  1. Submit your enquiry to us by using the Ask a Question facility on MyCareerHub Strathclyde 
  2. You can find us at the Careers and Employability Service Reception Desk on Level 4 of the Learning and Teaching Building, Dame Jocelyn Bell-Burnell Wing
  3. Call us on 0141 574 5090 

We aim to answer your questions within three working days. Most are answered more quickly than this. A few take longer to deal with and not all questions can be effectively answered by email. We may suggest that you come in and see us or make an online appointment.    

You cannot use Ask a Question to make an appointment or have a CV checked. 

 

Careers Appointments 

Appointments with Careers and Employability Consultants/Coaches are available all year round to our current students and to graduates for up to five years after graduation. 

We offer both in-person appointments at our offices on campus, as well as online appointments via Zoom. For information on the type of appointments we offer see our appointments page. If you are unwell  at the time of your appointment please see the Careers Service Infectious Student Policy 

How to book 

Appointments are booked via our CareerHub system. We offer initial 15-minute appointments. Longer appointments are available by referral after the initial 15-minute appointments. 

We make every effort to provide an appointment within three weeks. But this will not always be possible at busy times of the year so please plan ahead.  

What if I make an appointment and then find out I am unable to attend? 

If you cannot keep your appointment, please tell us as soon as you can so that someone else can use that appointment time. Please cancel via the CareerHub system. 

On the day of your guidance appointment 

If you have an in-person appointment, it's important that you arrive at the Careers and Employability Service on time. 

If your appointment is via Zoom please log in on time for your appointment. We will send you the zoom link in advance. 

If you are more than 5 minutes late, for your 15 minute appointment or 10 minutes late for a longer appointment you will not be seen by the Careers and Employability Consultant. 

If your appointment begins late, please note that it cannot extend past the allotted finish time. 

Practice interviews 

You can book a practice interview via the CareerHub system. We require three days notice and you will need to upload relevant documents such as the job description and application you wish this interview to be based upon. 

We offer both in-person practice interviews at our offices on campus, as well as online appointments via Zoom.  

We have many interview resources available to help you prepare, including an interview simulator. The Careers Toolkit includes an interview simulator that you can use to practice answering typical interview questions.  Access the toolkit via your DS login. You can then practice your answers in the privacy of your own room. 

Careers events 

We offer a variety of online and in person events throughout the year including briefing sessions on common careers enquiries, sessions covering “Careers In” various popular graduate areas, workshops on a variety of career management topics, information sessions on postgraduate study, workshop sessions for PhD and early career researchers, employer presentations, careers fairs and many more. All sessions have clearly stated objectives. 

Event information and sign-up instructions are available via our CareerHub system Please ensure you follow the instructions and if you can’t make it, let us know so we can allocate your place to someone else. 

Online careers information and communications 

Our team will direct you to appropriate resources. We will keep all web-based resources up to date and check regularly that our suppliers do the same. If you find anything inaccurate or inaccessible, please contact us at yourcareer@strath.ac.uk  

Vacancies 

Through our vacancy system on CareerHub we advertise part-time student jobs, volunteer opportunities, internships and placements and a range of graduate jobs. These are checked before we advertise to ensure they comply with our code of practice and the Law. 

For the latest information on our services and any events please follow us on Instagram, YouTube and LinkedIn 

We offer a service to graduates or alumni of the University of Strathclyde for up to five years after graduation (please bear in mind that our core expertise is with immediate graduate labour markets and further study options). 

What you can expect  

  • Professional, friendly and approachable staff committed to helping you. 
  • A response to written or telephone queries within 3 working days. 
  • Give you access to a careers appointment online or face-to-face within three weeks. If we fail to meet this target please contact our Head of Service katrina.forbes@strath.ac.uk
  • Reasonable notice if we have to cancel your appointment and a commitment to re-schedule at the earliest possible time. 
  • Reasonable notice if we have to cancel an event. 
  • Opportunities to provide feedback on all appointments, events and fairs.  
  • We will keep your personal details in accordance with the University’s Data Protection Policy. 
  • Our staff will abide by our professional body, AGCAS Code of Ethics and the University policies on equality and diversity. 

We ask that you  

  • That you are a current student who has started on your course, or a graduate who has graduated within the last five years from a senate-awarded course at the University of Strathclyde.  
  • Are professional and respectful in all interactions with Careers Service staff, employers and guest speakers.  
  • Complete any preparatory work prior to a careers appointment or session. 
  • Attend all events and appointments on time. You will not receive your full allotted time if you are late for an appointment. If you are more than 5 minutes late for an appointment or event, the appointment will be cancelled or entry to workshops and information sessions will not be permitted. 
  • Cancel well in advance of the appointment/event (where possible) – late cancellations affect our ability to offer the place to other students. 
  • Avoid repeat cancellations – please treat bookings as a firm commitment to attend. 
  • That you treat our staff with dignity and respect and abide by the Dignity and Respect Policy 
  • Contact us in advance if you have additional or specialist needs (email: yourcareer@strath.ac.uk  or call: +44 (0) 141 574 5090). 

Non-attendance   

  • If you are unable to attend an appointment or event, please cancel your booking as soon as possible. If you are unable to access MyCareerHub please email yourcareer@strath.ac.uk or call +44 (0) 141 574 5090 
  • Multiple non-attendances will be noted and may affect your access to our service in future.  
  • We are happy to consider extenuating circumstances but please let us know as soon as possible.  

Appointment and Event Limits 

  • A maximum of 2 15-minute Career Appointments in any 14 day period. 
  • A maximum of 4 Practice Interviews in any 12 month period. 
  • A maximum of 6 Career Guidance Appointments in any 12 month period. 
  • A maximum of 4 Exploring Entrepreneurial Careers Appointments in any 12 month period. 
  • A maximum of 12 appointments total in any 12 month period (across all types).  
  • Availability permitting there is no limit to the number of events that you can book, but please see individual events for booking instructions and restrictions. 

We hope this policy provides clarity and helps us continue to offer a high-quality, user-friendly service to all. If you have any questions, please don't hesitate to contact us. 

Suggestions 

As a student or graduate your suggestions for service improvement are always welcome. Please send them to our e-mail inbox yourcareer@strath.ac.uk or mention them to staff. 

Complaints 

If you ever have cause for complaint, please tell any member of staff in the first instance, who will try to help you; or please speak or write to yourcareer@strath.ac.uk. You will receive an acknowledgement within two working days of receiving your complaint and a reply within five working days. 

If you remain unsatisfied with the action taken or explanation given, please refer to the  University Complaints Procedure - or to the Scottish Public Services Ombudsman. 

 

If you ever have cause for complaint, please tell any member of staff in the first instance, who will try to help you; or please speak or write to yourcareer@strath.ac.uk. You will receive an acknowledgement within two working days of receiving your complaint and a reply within five working days. 

If you remain unsatisfied with the action taken or explanation given, please refer to the University Complaints Procedure - or to the Scottish Public Services Ombudsman. 

As a student or graduate your suggestions for service improvement are always welcome. Please send them to our e-mail inbox yourcareer@strath.ac.uk or mention them to staff. 

We are sorry we can't offer you access to our resources or services. However: 

Other sources of help for graduates 

Get excellent information and advice on making your career choice, occupational and postgraduate study information and job searching at Prospects and Target Jobs. 

The Careers and Employability Service aims to give University colleagues the highest possible standard of service within our resources.  

We do this by 

  • Supporting your students and graduates with their career and employability development though our website, interactive resources via the careers toolkit, advice and guidance appointments, careers seminar/workshops and careers education. 
  • Providing advice to you on careers and employability that is based on up to date knowledge and our professional expertise. 
  • Working with employers relevant to your subject area and facilitating introductions. 
  • Supporting your students to gain work experience by working with you and employers/external organisations, promoting Strathclyde as a place to recruit, and advertising high quality opportunities on our vacancy system. 
  • Working with you to develop careers and employability related content for the curriculum. 
  • Providing insights into students’ employability though the career readiness survey. 
  • Providing you with named contacts via our website who you can approach for advice and information. 
  • Working with you on careers and employability projects where resources allow. 

We cannot 

Offer individual careers advice to staff unless they fall within our remit as outlined in the section on current students and graduates. See below links to the University HR website for staff resources that may help you:

Learning and Development

Advance at Strathclyde

 

Respecting your rights 

The Careers and Employability Service respects your rights under Data Protection legislation, the Equality Act and the Freedom of Information Act.  For information on the relevant University policy see Access to Information. 

Suggestions 

Your suggestions for service improvement are always welcome. Send them to our e-mail box yourcareer@strath.ac.uk or mention them to staff. 

Complaints 

If you ever have cause for complaint about us, please write to yourcareer@strath.ac.uk. You will receive an acknowledgement within two working days of receiving your complaint and a reply within five working days. If you are dissatisfied with this reply or if you want to raise a more serious complaint please view the University Complaints procedure and the Student Experience Directorate mailbox for complaints is - complaints-admin@strath.ac.uk  

At the University of Strathclyde, we are delighted to partner with a diverse range of employers, from large corporates to SMEs and micro companies. The role of the Employer Engagement Team is to help employers increase their profile, connect with our students and the wider university and to promote their opportunities to our talented pool of students and graduates.  

We are committed to delivering the highest possible standard of service, ensuring that the employer experience with us is: 

  • Appropriate and based on our specialist knowledge and experience 
  • Courteous  
  • Efficient  
  • Confidential  

We offer a range of services outlined on our website.  Our experienced employer engagement staff also provide free consultancy to help our employers enhance their campus profile and connect with students and academics in specific disciplines, either virtually or in person.  

Respecting your rights  

The Careers Service respects your rights under Data Protection legislation, the Equality Act and the Freedom of Information Act.  

Suggestions  

Your suggestions for service improvement are always welcome. Please note them on your evaluation form, mention them to a member of staff or send them to our e-mail box yourcareer@strath.ac.uk 

Complaints  

If you ever have cause for complaint, please email employers@strath.ac.uk. You will receive an acknowledgement within two working days of receiving your complaint and a reply within five working days.  

If you remain unsatisfied, you may contact The Institute of Student Employers or the Scottish Public Services Ombudsman