FinanceHere to help you

The Finance Directorate has undertaken a number of changes over the past couple of years to ensure that we can fully support the University in its vision to be a leading international technological university and to support colleagues in the delivery of our three key strategic themes of:

  • Outstanding student experience
  • Internationally leading research
  • World leading innovation and impact

The Directorate has been realigning both structurally and physically to enable us to support the provision of operational excellence in all that we do

The final changes aim to ensure that we support all our students, staff and external collaborators in the most efficient and customer focused way.

The team can be contacted via email at finance-helpdesk@strath.ac.uk, by telephone at +44(0)141 548 4500 or by submitting your enquiry via the undernoted Contact Finance button.

 

Student

Staff

Contact Finance

Please note

Certain pieces of finance documentation and correspondence will be actioned by the various finance operational teams and there are specific email addresses for this purpose which will ensure that your correspondence reaches the correct team and is dealt with promptly. Details of these boxes are listed below.

Email addresses for students

Query

Email address

Copies of sponsor letters/letters of financial guarantee/confirmation of scholarships/awards

sponsor-letters@strath.ac.uk

Copies of confirmation of fee payment when payment has been made via bank transfer

feepayment-confirmation@strath.ac.uk
Fee refund requests

student-refund-request@strath.ac.uk

Requests to change instalment and credit/debit card payment plans

fee-invoicing@strath.ac.uk
US Federal loan correspondence

federal-loans-admin@strath.ac.uk

To submit expense claims for students who have no access to the Financial Management System

(FMS)

expenses-claims@strath.ac.uk
All finance queries

finance-helpdesk@strath.ac.uk

Email addresses for staff

Query

Email address

To submit a request for payment form

finance.rfp@strath.ac.uk

Expense claims for non-university staff, students without FMS access and interview expenses

expenses-claims@strath.ac.uk

Confirmation of chargeability for scholarships/awards

sponsor-letters@strath.ac.uk

Notification of funds expected to be paid to the university

banking-admin@strath.ac.uk

Timesheets that are required as part of a Research, Knowledge Exchange or studentship financial claim

research-timesheets@strath.ac.uk

Invoice requests for Research, Knowledge Exchange and studentship projects

research-invoicerequest@strath.ac.uk

Requests for FMS access and roles including amendments

financial-systems@strath.ac.uk

Requests to update a purchase order number on an existing sales invoice

commercial-customer-admin@strath.ac.uk
Requests for finance training

finance-training@strath.ac.uk
Asset management system correspondence

financial-systems@strath.ac.uk
Insurance services correspondence

insurance-services@strath.ac.uk
Vat enquiries

vat.enquiries@strath.ac.uk

Online Shop support

onlineshop-support@strath.ac.uk
Payroll enquiries and correspondence

payroll@strath.ac.uk
Monthly absence returns

monthly.absence.returns@strath.ac.uk 
Pension enquires and correspondence

pensions@strath.ac.uk
All other finance queries

finance-helpdesk@strath.ac.uk

Email addresses for customers and suppliers

Query

Email address

Customer remittance advice notifications confirming payment of sales invoices etc.

remittances@strath.ac.uk

To submit supplier invoices

fms-supplierinvoices@strath.ac.uk
To submit supplier statements

supplier-statements@strath.ac.uk
All finance queries

finance-helpdesk@strath.ac.uk