All laptops, smartphones, and computers have a Media Access Control (MAC) address. MAC addresses are unique to each device. They generally cannot be changed.

Your MAC address is a string of six pairs of letters and/or numbers, with pairs separated by hyphens (Windows) or colons (Mac). For example, 80-SF-05-85-AL-6D or 80:SF:05:85:AL:6D.

Find the MAC address of a MAC laptop or computer

1. Select the Apple icon from your computer's desktop
2. Select 'System Preferences'
3. Select 'Network'
4. Select either 'Ethernet' or 'Wi-Fi'
5. Select 'Advanced'
6. Select 'Hardware'
7. Your MAC address should be displayed next to 'MAC Address'

Find the MAC address of a Windows laptop or computer

1. Select the Start menu
2. Type ‘cmd’ and press enter or search
3. This will open the 'Command' window
4. With Windows 8 and 10 you can use the Search Windows function to locate and open the Command window
5. Type 'getmac' and press enter/return
6. Your MAC address should display as above under 'Physical Address'

Download these instructions

• Find your IP and MAC address on Mac
• Find your IP and MAC address on Windows