What if I am experiencing problems with my authenticator app?
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What if I am experiencing problems with my authenticator app?
A common fix for any problems with the authenticator app is to update your software. Ensure your device and all apps are up to date.
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For more support on the authentication app, you can view the authenticator app set-up video, or you can visit Microsoft's support pages.
Please see our MFA Additional Guide for further help
For any further assistance, contact IS Enquiries at help@strath.ac.uk
Click to return to MFA homepage.
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