Susan joined Continuous Improvement in 2014. She facilitates improvement sessions using a variety of Lean tools and techniques. Susan also provides administrative support to improvement projects. Susan joined the University in 2007, working in Human Resources. In this role she handled recruitment and contract administration for the Faculty of Engineering. She also provided lead administrative support for Regrading Panels and Contribution Pay. Susan holds a BA in Applied Business and Management. Susan is currently an active member of the Strathclyde Sport Advisory Board within the University.