AccommodationParents & supporters information

Beginning university can feel like a big step not only for new students, but also for the parents, carers, and supporters cheering them on. Our University halls offer a welcoming environment where students can find their feet, make friends, and settle into both their studies and student life.

Our accommodation

New students will be considered for University accommodation, although we’re not able to guarantee a place.

Why Stay With Us?

Students who live in our halls enjoy a supportive, friendly environment with plenty of practical benefits:

  • A 24/7 on-site team who can help with everything from lost keys to maintenance issues—or simply offer a friendly chat
  • A range of flexible payment plans
  • A true on‑campus experience, fully immersed in University and Student Life
  • Contract lengths designed around study patterns
    • Undergraduates: 39‑week contracts
    • Postgraduates: 51‑week contracts

What's included 

Our accommodation offers great value, with lots of essentials built in:

  • All‑inclusive rent—no unexpected heating or electricity bills
  • Unlimited, free Wi‑Fi
  • A fast and responsive maintenance team
  • Security features including CCTV and 24/7 staff patrols
  • Insurance cover
  • A packed calendar of fun events throughout the year

For an overview, please see 'What's included'

Halls of residence

Halls provide a focal point for student social life and are an ideal place to make friends.

We offer accommodation across nine self-catered halls.

For an overview of the halls, please see 'Our accommodation'

Enquiries From Parents and Supporters

We understand that families want to stay informed and support their students. While we welcome general enquiries, there are limits to what we can discuss.

What We Can Discuss

We’re happy to provide information about:

  • Our policies and procedures
  • Key dates in our calendar
  • Terminology and how our processes work
  • The support services available to students

This can help you better understand the student experience and offer informed support.

What We Cannot Discuss

Although some parents or supporters contribute financially to accommodation costs, the contract is always between the University and the student. This means:

  • The student is responsible for the rent, regardless of where the funds come from
  • We are not able to discuss individual cases without the student’s explicit consent

This includes:

  • Complaints
  • Financial information
  • Personal or contact details

We take student privacy seriously and follow strict guidelines to protect their information.