Accessibility Statement for StrathApp

This accessibility statement applies to StrathApp v4.6.4, released on 28 October 2026.

StrathApp is run by University of Strathclyde. We want as many people as possible to be able to use it. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the application using just a keyboard
  • navigate most of the application using headings
  • listen to most of the application using a screen reader (including the most recent versions of TalkBack and VoiceOver)

We’ve also made the text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this application is:

We know some parts of StrathApp are not yet fully accessible.

Known issues include:

  • some features cannot be fully operated using a keyboard alone
  • keyboard focus indicators are difficult to see or missing in some parts of the application
  • focus order and focus management are not always handled correctly when using screen readers
  • some controls, buttons and links have announcements that do not accurately reflect their purpose or visible text
  • some content is not announced in a logical order by screen readers
  • some screens do not fully support users who increase text size or display size settings on their device
  • some content may not maintain optimal contrast in all display configurations

We are actively addressing these issues and expect the majority of the currently identified accessibility defects to be resolved by February 2027, except where exemptions are noted below.

Feedback and contact information

We’re always looking to improve the accessibility of StrathApp and our services. Please contact us if you find any problems not listed on this page, you think we’re not meeting accessibility requirements, or if you need information on this website in a different format, like accessible PDF, large print, easy read, audio recording or braille:

The relevant University team will consider the issue and get back to you within five working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about StrathApp’s accessibility

The University of Strathclyde is committed to making StrathApp accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

StrathApp is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Keyboard accessibility, focus order and focus visibility

Some areas of the application cannot be fully operated using a keyboard alone. In some locations keyboard users may encounter missing or difficult-to-see focus indicators, while focus may move in an unexpected order when navigating content. This affects parts of the Events, Coursework, Results and Stories services.

This does not fully meet WCAG 2.2 success criteria:

  • 2.1.1 Keyboard
  • 2.4.3 Focus Order
  • 2.4.7 Focus Visible

We plan to resolve these issues by February 2027.

Screen reader compatibility

Some controls and content are not announced correctly by screen readers. In some cases, announcements do not match visible labels, content is announced in an unexpected order, or focus is not placed on the most appropriate element when a screen or dialogue opens. This affects parts of the Online Registration, Student Card, Library, Events, Exam Timetable, User Profile and Module Timetable services.

This does not fully meet WCAG 2.2 success criteria:

  • 1.3.1 Info and Relationships
  • 2.4.3 Focus Order
  • 4.1.2 Name, Role, Value
  • 4.1.3 Status Messages

We plan to resolve these issues by February 2027.

Text resizing, reflow and responsive layouts

Some screens do not fully support users who increase text size or display size settings on their device. This may result in content becoming partially obscured or difficult to access. This affects parts of Coursework, Exam Timetable, Results and Notices.

This does not fully meet WCAG 2.2 success criteria:

  • 1.4.4 Resize Text
  • 1.4.10 Reflow

We plan to resolve these issues by February 2027.

Contrast

In certain display configurations, story titles may not remain fully within the intended background area, potentially affecting colour contrast.

This does not fully meet WCAG 2.2 success criterion 1.4.3 Contrast (Minimum).

We plan to resolve these issues by February 2027.

Disproportionate burden

Module Timetable Announcements: in the day and week views of the Module Timetable service, some of the announcements are not informative when accessed using mobile screen readers, as certain dates and time slots may be announced only as numbers or may not be announced at all.   This does not meet WCAG 2.2 success criterion 4.1.2 Name, Role, Value.

The timetable calendar functionality is provided through an external free Flutter calendar component. Addressing this issue would require significant modification or replacement of third-party functionality and is currently considered a disproportionate burden under the accessibility regulations. We will make another assessment when significant changes are made to the timetable service or supplier.

Content that’s not within the scope of the accessibility regulations

StrathApp includes interactive campus maps to help users locate buildings and facilities. Online maps are exempt from the accessibility regulations provided that essential information is made available in an accessible format by other means. Information about University buildings, locations and facilities is also available through other University services and webpages.

What we’re doing to improve accessibility

The University is committed to providing accessible digital content. Following a project to improve StrathApp’s accessibility and an external audit with Zoonou, we are now taking a continuous improvement approach to ensure accessibility remains a key focus.

Since publishing the previous version of this statement, we have:

  • improved keyboard navigation throughout the application
  • increased support for screen readers including VoiceOver and TalkBack
  • improved focus management across a number of screens and workflows
  • corrected accessibility issues affecting Online Registration, Student Card, Library and other core student services
  • introduced accessibility testing as part of our regular release process
  • continued to identify and prioritise new accessibility issues through ongoing internal testing

Accessibility is considered throughout the design, development and testing of new functionality and as part of each new release.

Preparation of this accessibility statement:

This statement was prepared on 28 August 2024. It was last updated on 28 October 2026.

This application was last externally tested on 18 November 2025. The test was carried out by Zoonou. Zoonou used WCAG-EM to define the pages tested and test approach.

This application was last internally tested on 26 October 2026.