StrathlifeStudent Experience Helpdesk

Student experience helpdeskStudent experience helpdesk

Need help navigating your academic journey at the University of Strathclyde? The Student Experience Helpdesk is here for you! Your first stop for guidance, signposting, and direct referrals to specialist services across the University. Whether you’re looking for academic development, financial support, wellbeing support, or to raise a safety concern, we’re here to connect you with the right team quickly and confidently.

If you’re not sure where to start, you can also Ask Strathclyde using our on-page chatbot for quick answers and guidance at any time.

How we can help

Academic Support

Need help with studying, writing, maths, time management or research skills? Through Learner Development Services you can access one-to-one consultations, workshops and online resources  and we can refer you straight in.

Student Money Support

If you have questions about funding your studies, managing living costs, applying for bursaries or accessing emergency financial help, we’ll put you in touch with the Student Money Support Team for tailored advice and support

Mental Health & Wellbeing Support

We can link you directly to the University’s mental health and wellbeing services, including counselling and digital tools, to support your emotional wellbeing.

Safe360° & Report & Support

Your safety and sense of belonging matter. We can help you report concerns — such as harassment, racism, discrimination or behaviour that affects wellbeing — and ensure you are connected with appropriate follow-up support.

Registration support

Get assistance with online registration - our team is here to make the process smooth and hassle-free.    

Departmental Contacts

Unsure who to reach? We’ll point you in the right direction.    

Student ID Collection

Simply drop by to pick up your Student ID - quick and easy!

General Enquiries

Not sure where to start? We’re here to help.

Contact Us