Continuous Improvement - Case StudyCommunication Cell: Sustainability
The Communication Cell (Comm Cell) was requested after a team member attended the Continuous Improvement Lean for Leaders course. The Sustainability Team identified the need to more effectively communicate as a team, especially around day to day activities and viewed the Comm Cell as a positive opportunity to further enhance the overall effectiveness of the team.
What changes were implemented?
- A short, daily team meeting
- Performance measures
- A platform to give all team members an equal voice
- Improved communication and knowledge sharing
- An opportunity to focus on continuous improvement
What was achieved?
100% agreed communication improved
100% agreed they were more empowered
100% agreed teamwork & collaboration increased