A group of people having a stand up meeting

Continuous Improvement - Case StudyCommunication Cell: Sustainability


The Communication Cell (Comm Cell) was requested after a team member attended the Continuous Improvement Lean for Leaders course. The Sustainability Team identified the need to more effectively communicate as a team, especially around day to day activities and viewed the Comm Cell as a positive opportunity to further enhance the overall effectiveness of the team.


What changes were implemented?

  • A short, daily team meeting
  • Performance measures
  • A platform to give all team members an equal voice
  • Improved communication and knowledge sharing
  • An opportunity to focus on continuous improvement

What was achieved?

100% agreed communication improved

100% agreed they were more empowered

100% agreed teamwork & collaboration increased