Strathclyde Business SchoolDepartment of Work, Employment & Organisation

• Business models, innovation and employees’ experiences in the workplace: challenges for the post-Covid-19 economy Findlay, P., Lindsay, C. & Roy, G., 22 Jan 2021, Productivity and the Pandemic: Challenges and Insights from Covid- 19. McCann, P. & Vorley, T. (eds.). 1 ed. Cheltenham, p. 132-146 14 p.
• Diaries from the front line - formal supervision and job quality among social care workers during austerity Cunningham, I., Lindsay, C. & Roy, C., 1 Jan 2021, In: Human Resource Management Journal. 31, 1, p. 187-201 15 p.

• Eiser, D., Mitchell, M., Roy, G., and Stewart, R., 2020, Implications of hours worked for inequality and poverty, interim report for Standard Life Foundation.
• Collaborative innovation in labour market inclusion Lindsay, C., Pearson, S., Batty, E., Cullen, A. M. & Eadson, W., 24 Dec 2020, In: Public Administration Review.
• Leadership in public sector organizations Lindsay, C., 10 Feb 2020, Organizational Leadership. Bratton, J. (ed.). London, p. 339-358 20 p.
• Enabling fair work, productivity and inclusive growth: lessons from Scotland, Findlay, P (2020) pp45-50, in G. Irvine (ed), Can Good Work Solve the Productivity Puzzle? Carnegie Trust UK: Dunfermline.

• Developing the Skills System for the National Manufacturing Institute for Scotland (NMIS) Anderson, P., Hawthorne, M., Findlay, P., Ion, W., Morrison, D., Morrison, D. H., Millar, S. & Viza, E., 30 May 2019, Glasgow. 51 p.
• Influencing Employers so More People Break Free from Poverty through Work Findlay, P., Lindsay, C., Watson, A. & Young, D., 31 Oct 2019, York. 65 p.
• Street-level practice, personalisation and co-production in employability: insights from local services with lone parents', Lindsay, C, Pearson, S, Batty, E, Cullen, AM & Eadson, W 2019, Social Policy and Society, vol. 18, no. 4, pp. 647-658.
• Review of Partnership Working in NHS Scotland Findlay, P., Stewart, R. & Lindsay, C., 31 Jan 2019, Edinburgh. 48 p.
• HR analytics and the monitoring of equalities data in NHS Scotland Findlay, P. & Dutton, E., 22 Aug 2019. 10 p. Paper presented at Nordic Academy of Management , Vaasa, Finland.
• Upskilling and intensification of work; are robots the answer? McQuarrie Johanna, Findlay Patricia, Briken Kendra Nordic Academy of Management (2019)
• NHS Scotland Staff Experience and Continuous Improvement Model: Research into Implementation, Colin Lindsay, Robert Stewart, Patricia Findlay, Roma Maguire, Dora Scholarios, Johanna McQuarrie
• Developing Glasgow's Young Workforce: Understanding the skills opportunity for today & tomorrow in Glasgow, Butler, J., Findlay, P., McIntyre, S., and Roy, G., 2019

• Collaborative innovation, new technologies and work redesign', Lindsay, C, Findlay, P, McQuarrie, J, Bennie, M, Corcoran, E & Van Der Meer, R 2018, Public Administration Review, vol. 78, no. 2, pp. 251-260.
• Creating and Capturing Value at Work: Who Benefits? Part 2: Measurements Report. London. Findlay, P, Thompson, P, Cooper, C & Pascoe-Deslauriers, R 2018,
• Electronics: a 'culture' of participation? Findlay, P., 27 Mar 2018, Information Technology and Workplace Democracy. Beirne, M. & Ramsay, H. (eds.). Oxon, p. 56-91 36 p
• Influencing Business Models and Workplace Innovation to Deliver Inclusive Growth Findlay, P. & Lindsay, C., 31 Aug 2018, Edinburgh. 41 p.
• Co-production and social innovation in street-level employability services: lessons from services with lone parents in Scotland', Lindsay, C, Pearson, S, Batty, E, Cullen, AM & Eadson, W 2018, International Social Security Review, vol. 71, no. 4, pp. 33-50
• Lindsay, C, Pearson, S, Batty, E, Cullen, AM & Eadson, W 2018, 'Co‐production as a route to employability: lessons from services with lone parents', Public Administration, vol. 96, no. 2, pp. 318-332.
• Street-level practice and the co-production of third sector-led employability services', Lindsay, C, Pearson, S, Batty, E, Cullen, AM & Easdon, W 2018, Policy and Politics, vol. 46, no. 4, pp. 517-587.

• Contemporary work: its meanings and demands', Findlay, P & Thompson, P 2017, Journal of Industrial Relations, vol. 59, no. 2, pp. 122-138
• Findlay, P & Roy, G (ed.) 2017, 'Calm seas or choppy waters? The role of procurement in supporting fair work', Fraser of Allander Economic Commentary, vol. 41, no. 1, pp. 38-45.
• Creating and Capturing Value at Work: Who Benefits? Part 1: Thematic Literature Review. London. Findlay, P, Thompson, P, Cooper, C & Pascoe-Deslauriers, R 2017
• Employer choice and job quality: workplace innovation, work redesign and employee perceptions of job quality in a complex healthcare setting', Findlay, P, Lindsay, C, McQuarrie, J, Bennie, M, Corcoran, ED & Van Der Meer, R 2017, Work and Occupations, vol. 44, no. 1, pp. 113-136.
• Opportunity knocks? The possibilities and levers for improving job quality', Findlay, P, Warhurst, C, Keep, E & Lloyd, C 2017, Work and Occupations, vol. 44, no. 1, pp. 3-22.
• Fraser of Allander Institute, Scottish Centre for Employment Research, Findlay, P, McIntyre, S, Roy, G & Allan, G 2017, Scottish Labour Market Trends [June 2017]. Scottish Labour Market Trends, no. 3, vol. 1, University of Strathclyde, Glasgow.

• A brief guide to (in)security at work. in Scottish Labour Market Trends. vol. 1, Findlay, P & McIntyre, S 2016, Fraser of Allander and Scottish Centre for Employment Research Labour Market Trends, University of Strathclyde, Glasgow, pp. 21-26.
• Job quality. Findlay, P 2016, Encyclopedia of Human Resource Management, A Wilkinson & S Johnstone (eds), Cheltenham, UK, pp. 236-236.
• Personalization and street level practice in activation: the case of the UK's work programme', Fuertes, V & Lindsay, C 2016, Public Administration, vol. 94, no. 2, pp. 526-541.
• Higher education, graduate skills and the skills of graduates : the case of graduates as residential sales estate agents Tholen Gerbrand, James Reilly Susan, Warhurst Chris, Commander Johanna British Educational Research Journal Vol 42, pp. 508–523 (2016)

• Assessing the evidence base on health, employability and the labour market: lessons for activation in the UK Lindsay, C., Greve, B., Cabras, I., Ellison, N. & Kellett, S., Mar 2015, In: Social Policy and Administration. 49, 2, p. 143-160 18 p.
• Assessing the evidence base on health, employability and the labour market - lessons for activation in the UK Lindsay, C., Greve, B., Cabras, I., Ellison, N. & Kellett, S., 7 Oct 2015, New Perspectives on Health, Disability, Welfare and the Labour Market. Lindsay, C., Greve, B., Cabras, I., Ellison, N. & Kellett, S. (eds.). Chichester, UK, p. 5-23 19 p. ( Broadening Perspectives in Social Policy).
• Employability, poverty and the spheres of sociability – evidence from the British Household Panel Survey Canduela, J., Lindsay, C., Raeside, R. & Graham, H., Sep 2015, In: Social Policy and Administration. 49, 5, p. 571-592 22 p.
• Innovating Works... Improving Work & Workplaces: Workplace Innovation in Small to Medium Sized Enterprises in Scotland Findlay, P., Chalmers, D., Lindsay, C., MacBryde, J., Matthews, R., Pascoe-Deslauriers, R. & Wilson, J. R., 1 Mar 2015, 36 p.
• Innovation in healthcare systems: a socio-technical perspective van der Meer, R., Lindsay, C., Bennie, M., Findlay, P., Corcoran, E. D., Commander, J. & Lannigan, N., 12 Jul 2015, p. 264-264. 1 p.
• Introduction: New perspectives on health, disability, welfare and the labour market Lindsay, C., Greve, B., Cabras, I., Ellison, N. & Kellett, S., Mar 2015, In: Social Policy and Administration. 49, 2, p. 139-142 4 p.
• New Perspectives on Health, Disability, Welfare and the Labour Market Lindsay, C. (ed.), Greve, B. (ed.), Cabras, I. (ed.), Ellison, N. (ed.) & Kellett, S. (ed.), 7 Oct 2015, Chichester, UK. 183 p. (Broadening Perspectives in Social Policy)
• The View from Here: People's experiences of working in social services: A qualitative analysis Cunningham, I., Roy, C. & Lindsay, C., 21 Oct 2015, 50 p.
• Upskilling and intensification of work; are robots the answer? McQuarrie, J., Findlay, P. & Briken, K., 24 Aug 2019, (Unpublished)
• Mapping of Women’s Participation within the Manufacturing Cluster Labour Market in Scotland Anderson, P., Findlay, P. & Commander, J., Jun 2015, 47 p.
• Women in manufacturing: the Scottish evidence Anderson, P., Findlay, P. & Commander, J., 2 Jul 2015.
• More than a feeling : using hotel room attendants to improve understanding of job quality Knox Angela, Warhurst Chris, Nickson Dennis, Dutton Eli International Journal of Human Resource Management Vol 26, pp. 1547-1567 (2015)
• Findlay, P., Chalmers, D., Lindsay, C., MacBryde, J., Matthews, R., Pascoe-Deslauriers, R., and Wilson, J. (2015) "Innovating Works… improving work & workplaces: workplace innovation in small to medium sized enterprises in Scotland", University of Strathclyde, Glasgow (PDF - Innovating Works).

2014

• Findlay, J., Findlay, P. and Stewart, R. (2014) 'Occupational Pay Comparisons – Easier Said Than Done?', Employee Relations (2*) 36:2.
• Lindsay, C., Commander J., Findlay P., Bennie M., Corcoran Dunlop, E., Van Der Meer, R. (2014) 'Lean, new technologies and employment in public health services: employees' experiences in the National Health Service’, International Journal of Human Resource Management, Vol. 25, forthcoming.
• Lindsay, C., Osborne, S. and Bond, S. (2014) 'New public governance and employability services in an era of crisis: challenges for third sector organisations in Scotland', Public Administration, Vol. 92, No. 1, 192-207.
• Warhurst, C., Nickson, D., Commander, J. & Gilbert, K., (2014) "Role stretch": assessing the blurring between non-teaching and teaching roles in the classroom assistant role in Scotland, British Educational Research Journal, 40 (1), pp. 170-186.

2013

• Bennie, M., Dunlop, E., Findlay, P., Commander, J. Lindsay, C., and Van der Meer, R. (2013) ‘Impact of Robotics-Led Organisational Change on the Pharmacy Workforce: Preliminary Findings’, Report to NHS Greater Glasgow and Clyde.
• Findlay, P., Kalleberg, A. L. and Warhurst, C. (2013) ‘The challenge of job quality’, Human Relations, 66:4, 441-453.
• James, S., Warhurst, C., Tholen, G., Commander, J. (2013), 'What We Know and What We Need to Know about Graduate Skills’, Work, Employment and Society, 27 (6) pp.952-963.
• Lindsay, C., Canduela, J. and Raeside, R. (2013) ‘Polarization in access to work-related training in Great Britain’, Economic and Industrial Democracy, Vol. 34, No. 2, 205-225.
• Lindsay, C. and Houston, D. (eds.) (2013) Disability benefits, welfare reform and employment policy, Palgrave Macmillan: Basingstoke.
• Lindsay, C. and Dutton, M. (2013) ‘Promoting healthy routes to employability: lessons for welfare-to-work in the UK’, Policy and Politics, Vol. 41, No. 2, 183-200.

2012

• Findlay, J., Findlay, P. and Warhurst, C. (2012) “What every worker wants? Evidence about employee demand for learning”. British Educational Research Journal, 38:3, 515-532.
• Warhurst, C. and Findlay, P., (2012) ‘More Effective Skills Utilisation: Shifting the Terrain of Skills Policy in Scotland’. SKOPE Research Paper No. 107, January.
• ‘Soft skills and employability : evidence from UK retail’, Nickson D.P., Warhurst C., Commander J., Hurrell S.A., Cullen A.M., Economic and Industrial Democracy Vol 33, No. 1, pp. 62-81 (2012)
• ‘New initiative, old problem: classroom assistants and the under-valuation of women's work’, Gilbert Kay, Warhurst Chris, Nickson Dennis, Hurrell Scott, Commander Johanna, Industrial Relations Journal Vol 48, No. 1, pp. 22-37 (2012)
• Canduela, J., Dutton, M., Johnson, S., Lindsay, C., McQuaid, R.W. and Raeside, R. (2012) ‘Ageing, skills and participation in work-related training in Britain: assessing the position of older workers’, Work, Employment and Society, Vol. 26, No. 1, 46-64
• Warhurst, C., Carre, F., Findlay, P. and Tilly, C. (eds) (2012) Are Bad Jobs Inevitable? Palgrave Macmillan: London.
  Carre, F., Findlay, P., Tilly, C. and Warhurst, C. (2012) “Job Quality: Scenarios, Analysis and Interventions” in Warhurst et al 2012 op cit.

2011

• Findlay P, Warhurst C, and Commander J 2011 'The Role of Trade Unions in Effective Skills Utilisation: Three Scottish Case Studies', Scottish Union Learning and the Scottish Trades Union Congress.
• Stewart, R. and Findlay, P. (2011) Evaluation of the Union Learning Programme for Scotland (2008-2011). Report to Scottish Union Learning, October 2011.
• Findlay, P. and Warhurst, C. (2011) ‘Union Learning Funds and Trade Union Revitalization: A New Tool in the Toolkit? British Journal of Industrial Relations49:s1, s115-s134.
• Findlay, J., Findlay, P. and Warhurst, C. (2011) What every worker wants? Evidence about employee demand for learning. British Educational Research Journal . ISSN 0141-1926 (In Press).
• Gilbert, K., Warhurst, C., Nickson, D., Commander, J., and Hurrell, S. (2011) Forthcoming 'New initiative, old problem: classroom assistants and the undervaluation of women’s work', Journal of Industrial Relations.
• Nickson, D., Warhurst, C., Commander, J., Hurrell, S., and Cullen, AM. (2011) Forthcoming 'Soft Skills and Employability: Evidence from UK Retail', Economic and Industrial Democracy.
• Nickson, D., Hurrell, SA., Warhurst, C., and Commander, J. (2011) 'Labour Supply and Skills Demands in Fashion Retailing' in Retail Work, eds. Irena Grugulis and Odul Bozkurt, Palgrave Macmillan, London, United Kingdom, pp. 68-87.
• Hurrell, SA., Warhurst, C., and Nickson, D. (2011) ''We Could Take on the World if We Had the Space': Understanding Graduate Recruitment Problems in the Voluntary Sector' in Voluntary Organisations and Public Service Delivery, eds. Ian Cunningham & Philip James, Routledge, Milton Park, United Kingdom, pp. 88-103.
• Hurrell, SA., Warhurst, C., and Nickson, D. (2011) 'Giving Miss Marple a Makeover: Graduate Recruitment, Systems Failure and the Scottish Voluntary Sector', Non-Profit and Voluntary Sector Quarterly, vol.40:2, pp. 336-55.
• Findlay P, Warhurst C, and Commander J 2011 'The Role of Trade Unions in Effective Skills Utilisation: Three Scottish Case Studies', Scottish Union Learning and the Scottish Trades Union Congress.
• Stewart, R. and Findlay, P. (2011) Evaluation of the Union Learning Programme for Scotland (2008-2011). Report to Scottish Union Learning, October 2011.
• James S, Warhurst C, Commander J, Lindsay K and Tholen G 2011 'The Five Obstacles that Hamper Better Understanding of Graduate Labour and Skills', SKOPE Issues Paper no.27.

2009

• SCER Report 19, 2009: Sex Discrimination and the Gender Pay Gap in Financial Services Schools (for the Equality and Human Rights Commission).
• Warhurst, C. Van den Broek, D., Hall, R. & Nickson, D. (2009) 'Lookism: The new frontier of employment discrimination?' Journal of Industrial Relations, 51, 1, 131-136.
• Warhurst, C. Hurrell, S.A., Nickson, D., Gilbert, K., Commander, C. & Calder, I. (2009) 'Just 'Mothers Really"? Role Stretch and Low Pay amongst Female Classroom Assistants' in S.C. Bolton, & M. Houlihan (eds) Work Matters: Critical Reflection on Contemporary Work, London: Pagrave.
• Warhurst C, Furlong A, Commander J, Findlay J, Hurrell S, Nickson D, Symeonides A and Wilson F 2009 'Higher and Further Education Students' Income, Expenditure and Debt in Scotland 2007-08', Scottish Government: Edinburgh.
• Warhurst C, Furlong A, Commander J, Findlay J, Hurrell S, Nickson D, Symeonides A and Wilson F 2009 'Higher and Further Education Students’ Income, Expenditure and Debt in Scotland 2007-08 (Research Fndings No.49)', Social Research, Scottish Government.

2008

• SCER Report 18, 2008, Barriers to Learning for Women in Retail (for Union of Shop, Distributive and Allied Workers).
• SCER Report 17, 2008, Mental Health and Well-being in the Workplace: A Review of Policy and Practice (for the Scottish Trades Union Congress).
• Warhurst, C., Lloyd, C. & Dutton, E. (2008) 'The National Minimum Wage and the UK Hotel Industry: The Case of Room Attendants' Sociology, 42, 6, 1128-1236.
• Grimshaw, D, Lloyd, C. & Warhurst, C. (2008) 'Low Wage Work in the UK: A Synthesis of Findings, the Institutional Effects and Policy Responses' in C. Lloyd, G. Mason & K. Mayhew (eds) Low Wage Work in the UK, New York: Russell Sage Foundation.
• Dutton, E., Warhurst, C., Lloyd, C., James, S., Commander, J. & Nickson, D. (2008) 'Just like the elves in Harry Potter: room attendants in UK hotels', in C. Lloyd, G. Mason and K. Mayhew (eds) Low Paid Work in the United Kingdom, New York: Russell Sage Foundation, 970130.
• Nickson, D., Warhurst, C., Hurrell, S. & Dutton, E. (2008) 'A job to believe in: recruitment in the Scottish voluntary sector' Human Resource Management Journal, 18, 1, 20-35.

2007

• SCER Report 16, 2007, An Analysis of Discrimination Cases Based on Physical Features under the Victorian Equality Opportunity Act 1995 (for the Victorian Human Rights Commission Australia).
• SCER Report 15, 2007, Valuable Assets: A Study of Pay, Working Hours and Overtime, in Scotland's Primary, Secondary and Special Schools (MS Word) (for the Equal Opportunities Commission Scotland).
• SCER Report 14, 2007, Valuable Assets: Phase 2 of A General Formal Investigation into the Role and Status of Classroom Assistants in Scotland's Secondary and Special School (MS Word) (for the Equal Opportunities Commission Scotland).
• Estimating the Demand for union-led learning in Scotland (pdf) 2007, TUC.
• Organising to Learn/Learning to Organise: Three Case Studies on the Effects of Union-led Workplace Learning (pdf) 2007, TUC.
• Something to Believe in: Recruitment Problems and Opportunities in the Scottish (pdf).
• Warhurst, C. & Nickson, D. (2007) 'Employee experience of aesthetic labour in retail and hospitality' Work, Employment and Society, 21, 1, 103-120.

2006

• SCER Report 13, 2006, The New National Performance and Development Review (PDR) Process: An evaluation (for the Association of Chief Police Officers in Scotland).
• SCER Report 12, 2006, For Mutual Interest: Trade Unions and Co-operative Employment Development in Scotland (pilot research for Co-operative Development Scotland and the Scottish Trades Union Congress).
• SCER Report 11, 2006, Valuable Assets: A General Formal Investigation into the Role and Status of Classroom Assistants in Scotland's Primary Schools (pdf) (for the Equal Opportunities Commission Scotland).
• SCER Report 10, 2006, Organising to Learn, Learning to Organise: the effects of union-led workplace learning (for the Trade Union Congress).
• SCER Report 9, 2006, Evaluation of the Scottish Union Learning Fund 2000-2005 (for The Department of Enterprise, Transport and Lifelong Learning, Scottish Executive Social Research).
• Warhurst, C., Findlay P. & Thompson, P. (2006) Organising to Learn/Learning to Organise: Three Case Studies on the Effects of Union-led Workplace Learning (pdf) SKOPE Research Paper No. 68, Universities of Oxford and Cardiff.
• Warhurst, C., Lockyer, C. & Dutton, E.(2006) 'IT Jobs: Opportunities for All?' New Technology, Work and Employment, vol.21 no.1, pp.75-88.

2005

• SCER Report 8, 2005, The Role and Status of Classroom Assistants in Scotland (Word) (pilot study for the Equal Opportunities Commission Scotland).
• Nickson, D., Warhurst, C. & Dutton, E. (2005) 'The Importance of Attitude and Appearance in the Service Encournter in Retail and Hospitality' Managing Service Quality, 15,2,195-208.
• Dutton, E., Fairley, J. & Warhurst, C. (2005) New Britain, Old Politics: Devolved Post-16 Education and Training (pdf) SKOPE Research Paper No 57, Universities of Oxford and Warwick.
• Dutton, E. Warhurst, C., Nickson, D. & Lockyer, C. (2005) 'Lone Parents, the New Deal and the Opportunities and Barriers to Retail Employment' Policy Studies, 26, 1, pp.85-101.
• Nickson, D., Warhurst, C. & Dutton, E. (2005) 'The Importance of Attitude and Appearance in the Service Encounter in Retail and Hospitality' Managing Service Quality, 15, 2, 195-208.

2004

• SCER Report 7, 2004 Recruitment in the Scottish Voluntary Sector (for the Scottish Council for Voluntary Organisations' Human Resource Network).
• SCER Report 6, 2004 New Forms of Work and Organisation in the Creative Industries (for Sociological Research Institute (SOFI) University of Göttingen).
• SCER Report 5, 2004 Survey of Recruitment, Selection and Skills in the Glasgow Retail and Hospitality Industries (for the Enterprise and Lifelong Learning Department, Scottish Executive/ESRC Centre for Skills, Knowledge and Organisational Performance).
• Nickson, D., Warhurst, C. & Dutton E. (2004) Aesthetic Labour and the Policy-making Agenda: Time for a Re-appraisal of Skills? SCER Research Paper No 48 (pdf) Universities of Oxford and Cardiff.
• Nickson, D., Warhurst, C., Lockyer, C. & Dutton, E. (2004) 'Flexible friends? Lone parents and retail employment' Employee Relations, 26, 3, 255-273.
• What Every Employer Wants? Skills, Attitude and Appearance in Glasgow Service Jo (pdf) 2004, Glasgow: University of Strathclyde.

2003

• SCER Report 4, 2003, New Deal Clients into IT Employment: Barriers and Opportunities (for the Glasgow Employer Coalition).
• SCER Report 3, 2003, Lone Parents into Retail Employment: Barriers and Opportunities (for the Glasgow Employer Coalition).
• Nickson, D., Warhurst, C., Cullen, A-M, & Watt, A. (2003) 'Bringing in the Excluded? Aesthetic Labour, Skills and Training in the New Economy' Journal of Education and Work, 16, 2, 185-203.

2002

• SCER Report 2, 2002, Review of Market Failure and Vocational Education and Training in Scotland (for the Enterprise and Lifelong Learning Department, Scottish Executive).

2001

• SCER Report 1, 2001, Guidance on Understanding Labour Markets [SCER Report 1 (pdf)] (for Future Skills Scotland, Scottish Enterprise)