Information Services provides Library & IT services at the University of Strathclyde.

Every two years we ask you to fill in the Library and IT Satisfaction Survey (LITSS). Your feedback is very important to us and helps us continue to improve our services for students and staff. 

The survey is made up of optional questions covering:

• the Library building and opening times;
• online Library resources and services;
• getting help and support with University Library & IT;
• software downloads;
• your use of IT, including services such as Zoom and Microsoft Teams.

Whether you're on or off-campus, all current students are eligible to take part. 

The next LITSS will run in 2025.

What we do with feedback

For examples of service improvements made following customer feedback, see our You Said, We Did page.