The word 'Team' on a table with chairs around it

Continuous improvement for your organisationOur team

We specialise in Lean and Continuous Improvement in the Higher Education sector.

Our work facilitates improved ways of working for our students, staff and clients. We also collaborate with other professionals across a variety of sectors as we seek to continually improve what we do and how we do it. We each bring our own knowledge and experience from a wide range of backgrounds. 

John Hogg smiling at the camera

John Hogg, Director of Continuous Improvement

A leader, coach, mentor and trainer with extensive experience of operating at an executive level and developing, leading and managing successful teams in the Higher Education sector. Also experienced in strategy development, alignment of operational delivery and leading complex organisational-wide transformation and continuous improvement projects, delivering significant quantifiable benefits. John operates at a national and international level in the field of continuous improvement, leadership development and benefits management. John is currently Chair of Lean in Higher Education Europe and is a member of the Lean HE Global Steering Group. John is also a non-executive board member at Glasgow Kelvin College and is also currently Chair of the College's Audit & Risk Committee. See John's LinkedIn profile and follow him on Twitter.

Susan Ali smiling at the camera

Susan Ali, Continuous Improvement Manager

Susan manages continuous improvement and change initiatives. She also facilitates sessions utilising a variety of Lean tools and techniques as well as supporting and mentoring members of staff with their own projects. Susan has led a number of successful process redesign projects across the University and has a keen interest in evidencing the benefits of any change. Susan is currently supporting the HRP System Replacement project and is a member of the Lean HE Scotland network. See Susan's LinkedIn profile.

times higher education awards logo which states 'Winner - Times higher education leadership & management awards 2016, outstanding administrative services team
universities human resources logo which states 'business effectivemess & organisational development 2016 winner'