Contact us
Information Services’ helpdesk service is the first point of contact for all staff and students with Library or IT queries.
In person, by phone and email
We will resolve your query whenever we can. If we aren’t able to do so we will pass on your query to the appropriate team on your behalf.
| In the Library | We can help with walk-up enquiries at the Level 3 enquiry desk during staff hours. See what the enquiries desk looks like in our interactive virtual tour. |
| Students and academic staff | Contact us by email or phone during staff hours.
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| Professional Services staff | Contact us by email or phone between 08:30 and 17:00 from Monday to Friday.
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| All staff and students out-of-hours |
Our out-of-hours support service is provided by Capita. You can contact this service outwith staff hours by:
Data protection |
| Feedback and complaints | If you have feedback about our service or would like to make a complaint, please fill in our feedback and complaints form. |
Specific service contacts
| Learning Space Support |
Report faults with teaching space equipment:
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| Information Governance and Compliance |
For queries relating to copyright and reuse of materials:
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| Inter-Library Service |
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| Social media |
We are on: |