Log in to your email online
You can access your Strathclyde email from any web browser with internet access by going to https://outlook.com/strath.ac.uk. This is also called Outlook on the Web.
You should enter your email address as the username, and your normal DS password to log in.
In Outlook On the Web, you can carry out many of the same tasks that you can in the desktop version of Outlook. Please see https://support.office.com/en-gb/article/get-help-with-outlook-on-the-web-cf659288-35cc-4c6c-8c75-e8e4317fda11.
Set up your email on your devices
The Microsoft guide linked below shows how to configure an email account for various versions of Outlook (PC/Mac/Mobile).
Outlook can operate in cached mode or online mode on your PC.
Cached mode means you email and address book is periodically updated, whereas online mode updates constantly. There are different reasons for using cached or online mode. Online is almost instantaneously updated but can use up a lot of data. Cached mode will work even if there are issues with the network, and it will save a copy of your mailbox and address book to your device.
There are also instructions for how to set up email on your mobile phone:
Server settings for POP/IMAP/SMTP
|Server name||Port||Encryption method|
Email Quotas and Limits
There are various limits and quotas applied to Strathclyde email. The main ones to be aware of are:
- the mailbox quota level is 100 GB.
- the message header size limit is 256 KB. This includes things like the list of recipients of the email.
- the maximum message size is 25 MB, including attachments. Large attachments should be saved to OneDrive to share, rather than emailing as an attachment.
How can I check my mailbox quota usage?
A common tactic used by spammers/phishing attacks is to send emails saying that you are nearing your mailbox quota limit and you need to click on some link and input details to get this increased. You should NEVER do this. No such system is in use by the University; we will never send an email asking you to input details to request an increase to your mailbox size.
You can always confirm exactly how much space you are using in your mailbox quickly and easily by using either the desktop version of Outlook, or by logging into Outlook on the Web at https://outlook.com/strath.ac.uk
In the desktop version of Outlook, simply click on the 'File' tab and look about halfway down the screen under the heading 'Mailbox Settings' and you will see a bar showing exactly how much space you have free.
In Outlook on the Web, once you are logged in click on the cog wheel icon (settings) up at the top right and then click the 'View all Outlook settings' link at the bottom of the panel that slides out. In the window that opens, click on 'General' in the first column, and then 'Storage' in the second column. You can now see exactly how much free space you have in the mailbox.
Sync Issues Folder in Outlook
The Sync Issues folder is a folder that everyone has, and it is only visible using Outlook, so you won't see it in Outlook on the Web.
The Sync Issue folder is important when you have Outlook in cached mode. It will log any issues it has when trying to sync changes between the server and your Outlook client.
More often than not, these sync issues will be when trying to sync changes to a calendar for which you have insufficient permissions. If you are getting a lot of sync errors, it is worth checking which calendars you have configured Outlook to connect to, and ensure that you have permissions to access these calendars by checking with the owners of them.
Change your Office365 password
Use our password reset tool to change your DS password. Do not use the 'change password' function in Office365.
Set an Out of Office (auto-reply) Message
Instructions for setting up an auto-reply out of office message can be found here:
Find full header information in an email
Set up an dynamic email distribution list
See our dynamic distribution list help page.