Printing, scanning and copying

How do I print?

  1. Collect a print card from the IS Enquiry Desk on Level 3 of the Library.
  2. Visit any available printer to link your new card to your DS account.
  3. Add credit to your account using the print kiosk or online.
  4. Use your print card to login and release any print jobs you have sent to the printer or to photocopy.

If you forget your print card, you can still release print jobs - it just takes a bit longer! Use the touch screen on the printer to log in using your DS username and password. 

 

How do I link my print card to my DS account?

The first time you use your print card you must link it to your DS account using your DS username and password. You only need to do this once.

To link your card: 

  1. Go to the nearest printer.
  2. Scan your card against the card reader.
  3. Use the on-screen keyboard to enter your DS username. This is the same username as you use to log on to a University computer.
  4. Use the on-screen keyboard to enter your DS password. This is the same password you use to log on to a University computer, Pegasus and Myplace.
  5. Select Associate.

You only need to complete these steps the first time you use your print card. Once you have linked your card to your DS account you will only need to scan your card to print or photocopy.

If you get a replacement card for any reason you will have to repeat these steps with the new card. 

The money you pay for printing stays with your DS account, not your card. Your money is safe if you lose or forget your card. 

 

How do I add credit to my account?

Add print credit online

Pay for print credit at the print kiosk

Please don't buy more credit than you need. There are no refunds for unused credit at the end of your studies.

 

How much does it cost to print?

Check our print, scan and copy page for details.

Please don't buy more credit than you need. There are no refunds for unused credit at the end of your studies.

 

I have lost my print card. How do I get a new one?

 

If you have lost your print card, you can get a replacement card from the IS Enquiry Desk on Level 3 of the Library.

Once you have your replacement card, you will need to link it to your DS account before you can print.

Losing your print card does not mean you have lost any credit. Printing credit is stored on your DS account, not your card.

If you find your old print card after you have got a replacement, simply cut it up and continue using your new print card.

 

Where can I print on campus?

Printers are available throughout the Library and centrally-managed computer suites. Some can print up to A3 sized documents, some can print up to A4 sized.

There is a plotter in Stenhouse Wing 6.01b which can print up to A0.

Location Paper sizes
John Anderson 5.12 A4
Library CU321/CU3302 A4
Library Eaton Room A4 and A3
Library Levels 1, 2, 4 and 5 A4 and A3
Library Level 3 A4 and A3
Curran 5.22 A4
Graham Hills 6.34 A4
Livingstone Tower L3.01 A4
Livingstone Tower L4.10 A4
Livingstone Tower L5.01 A4
Livingstone Tower L9.01 A4
Lord Todd (Aroma) A4
McCance 3.21 A4
McCance 4.07 A4
Royal College 4.34a A4
Royal College 4.34b A4
Royal College 4.73 A4

 


How do I print from a University computer?

  1. Select print options from your documents menu.
  2. Select the appropriate printer setting. The default setting for printing is black-and-white double-sided. You can adjust your settings in the print options box of your document to print single-sided or colour.
  3. Select Print.
  4. Take your print card to any of the nearby printers and scan your card.
  5. Select Print 
  6. Select the document you want to print.
  7. Select Print.

 

How do I print from my own device?

There are two options for those wishing to print from their own computer or mobile device:

1. Upload printing

  • Upload your document to a secure webpage and print from there.

2. Windows Drivers

  • Install the print driver on your Windows laptop so that you can select the University printers directly from the print options box on your device.

Please be aware that the default setting is black-and-white double-sided printing so if you want colour or single-sided prints, you will have to select this option before releasing to the printer.

 

Where can I find instructions on how to set up printing on my own device?

Choose your preferred device or print method from the following list to download the instructions.

 

How do I print using my own paper?

Using your own paper is not recommended. The University cannot guarantee the results of any printout on paper brought in from elsewhere.

Acetates should never be used on the University's printers. These will damage the printers.

If you do decide to print using your own paper, first seek guidance from staff at the IS Enquiry Desk.

Select MP Tray as your Paper Source in the Print Properties of your document. At the printer, load your paper in the MP tray before releasing your print.

 

I have sent a document to print. How long do I have to release it from the printer?

 

When you send a document to print, you have 18 hours to release it from the printer. After that they will no longer appear in the print queue. 

 

I don't have a DS account. How do I print?

Visitors to Strathclyde without a DS account can create a guest account to print from their own device.

You must have internet access to print from your own device. Please connect to the _WiFiGuest network

To create a print account, go to https://its-printapp.ds.strath.ac.uk/user and follow Setting up a Guest Print account.

To print from a laptop or mobile device using a guest account:

  1. Connect to WiFi Guest network from your mobile or laptop.
  2. Go to https://its-printapp.ds.strath.ac.uk/user.
  3. Log in with your guest account username and password.
  4. Go to the Web Print tab and upload your document to the printer.
  5. Go to a printer and log in to it using your guest account username and password.
  6. Select Print.
  7. Select the document you want to print.
  8. Select Print.

 

How do I access my print history report?

Go to https://its-printapp.ds.strath.ac.uk/user to access your print history report.

 

How do I photocopy?

You can copy on the University photocopiers/printers in the Library and centrally-managed computer suites. Some can copy up to A3-sized documents, some can copy up to A4-sized documents.

 

How much does it cost to photocopy?

Check our page for details.

 

How do I scan?

You can scan on the University scanners/printers in the Library and centrally-managed computer suites. Some can scan up to A3 sized documents, some can scan up to A4 sized documents. Scanning is free of charge. To scan, see our .