Restore deleted files

If you accidentally delete a file from your H: or i: drive, you can usually get it back yourself. To do this:

  1. Log on to any networked Windows computer on campus.
  2. Navigate to the folder which contained the file, before it was deleted
  3. Right-click the folder, click 'Properties', then select the 'Previous Versions' tab
  4. A list of 'folder versions' will be displayed, along with dates and times
  5. Click on the date/time you want to restore from, then click Open
  6. A new window will display showing the old contents of the folder at the date/time you selected. From there, you can 'copy' the file you want and 'paste' it back into the original window.

The above method will work for files you deleted recently. If the file was deleted longer ago, then you may need to contact us and request a restore from tape.

If the file was deleted a very long time ago (e.g. several months), then it may not be possible to restore it all.

Note that 'previous versions' are only taken three times each day, at approximately:

  • 08:00
  • 12:00
  • 16:00

If you both created and deleted the file between these times we cannot get it back for you. Similarly, if you have made changes to the file today, then deleted it before a back-up, then the restored file will not contain your most recent changes.

We usually back up to tape overnight each night, but in some cases  we may do this less often.