Dignity & Respect flowchart

Please note a possible outcome from raising a complaint under this policy may be disciplinary action. At this point the disciplinary procedure may be instigated.

Depending on the procedure followed, the complainant may have the right of appeal on receipt of the outcome.

View an accessible text version of this flowchart.

There is a concern that there is unacceptable behaviour

Informal procedure

  • Personal action, mediation, informal complaint
  • If this issue is resolved, process ends
  • If the issue is not resolved, skip to Formal procedure

Formal procedure

Who is raising the matter?

Student raising the matter - who is the issue about?

  • Student
    • Student Disciplinary Policy
      • Investigation
        • Outcome
          • End
  • Staff
    • Complaints Handling Procedure
      • Investigation
        • Outcome
          • End
  • Service provider
    • Complaints Handling Procedure
      • Investigation
        • Outcome
          • End

Staff raising the matter - who is the issue about?

  • Student
    • Student Disciplinary Policy
      • Investigation
        • Outcome
          • End
  • Staff
    • Grievance Procedure
      • Investigation
        • Outcome
          • End
  • Service provider
    • Complaints Handling Procedure
      • Investigation
        • Outcome
          • End