We offer consultancy services and training to help organisations improve their processes and performance. Our recognised expertise is in Higher Education but we work across many different areas too. In particular, our innovative approach is transforming the way the University and sector operate. We've received national recognition with the following awards:
- Outstanding Administrative Service Team, 2016 Times Higher Education Leadership & Management Awards
- Business Effectiveness and Organisational Development, 2016 Universities Human Resources
Our services
We specialise in Lean and Continuous Improvement training and consultancy.
Our publications
Read our Guide to Evidencing the Benefits of Change in Higher Education
Meet the team
Find out more about what we do and who we are.
Our impact
We've worked on a variety of improvement projects and want to share the impact our work's had.
Our featured blogs
Staying connected through remote Daily Stand Ups
Graeme Gilkes & Susan Hillis, 22 May 2020
New beginnings (in lockdown!)
Lillie McEnteer, 28 July 2020