Who is this course for?
This course is designed to help new and developing managers understand their responsibilities, manage day-to-day people and performance issues, communicate effectively and contribute to the success of their team.
Benefits for Individuals
- Gain a range of key management skills and put them into practice in your own role
- Build your leadership capabilities to motivate and engage teams and manage relationships confidently
- Develop your leadership and management skills using your own knowledge, values and motivations.
Benefits for Employers
- Effective and confident first-line managers
- Better relationships and communication in teams
- Workplace application, to get these qualifications, managers will need to show that they can transfer their new skills to your organisation
- Managers with the tools to develop their own skills and abilities.
Course content
The course will cover the following topics
- What is Leadership?
- Effective Communication
- Motivating to Improve Performance
- Dealing with Conflict in the Workplace
- Supporting Your Team Through Change
- Delegating Authority in the Workplace
- Establishing an Effective Team
How will this course be delivered?
The course is delivered monthly half day in person workshops supported by additional learning and activities online.
Course team
The course will be delivered by a team of L&D professionals:
