The Mediation Clinic is a free, student-led mediation service in Glasgow to help people resolve disputes without going to court or tribunal.
Strathclyde is known as the ‘place of useful learning’ and is proud to serve the wider community. The Mediation Clinic aims to provide relevant and free legal solutions that have a positive impact on society.
What is mediation?
Mediators look for way forward that's acceptable to both parties
Mediation is an alternative way of settling disputes without going to court or tribunal.
Each party has the opportunity to speak directly to the other and decide if, or by what means, they can settle matters between them. The mediator helps with the discussion so that all interests and concerns can be fully discussed.
The mediators don’t make decisions; they lead the discussion and look for a way forward that's acceptable to both parties.
Mediation can take place at any stage of a dispute and can be effective before or during court action.
Who are the mediators?
Each mediation session will be conducted by a lead mediator and a student mediator.
Our lead mediators are experienced practitioners, registered with the Scottish Mediation Register. They’re responsible for the overall conduct of the session and provide mentoring and supervision to our student mediators.
Our student mediators are postgraduates studying for the LLM/MSc in Mediation and Conflict Resolution. They are adult learners from all walks of life.
Why choose mediation?
Mediation allows you to put across your situation in your own words and hear from the other party.
In the discussion, you can explore options for settlement to your situation. These can be practical as well as financial and you decide on the terms of the agreement.
If the dispute can't be settled by mediation, you can still pursue other legal solutions.
Where parties are able to come to an agreement, this is more likely to be kept to than judgements imposed by Court or Tribunal.
Mediation is also usually a much quicker way of settling disputes than Court processes.
Are there any matters the Clinic can't help with?
Please note we can’t help with:
- family mediation - please contact Relationships Scotland
- additional support for learning - please contact either Common Ground or Resolve Mediation
Housing Mediation Project
From June 2018 the Mediation Clinic includes a Housing Mediation Project. This Project provides the following Mediation Services for:
- Private rented sector landlords and tenants as an informal alterative to the work of the Housing and Property Chamber.
- Landlords and tenants using a tenancy deposit scheme, who have a dispute about a deposit which cannot be resolved by the scheme's dispute resolution service.
- Other disputes related to Housing, such as factoring disputes involving tenanted properties and disputes between tenants and letting agents.
What happens in mediation?
Most mediation sessions achieve a high resolution and compliance rate.
Mediation is a private conversation that allows people to negotiate and explore all the possible solutions before reaching a decision.
The parties are the decision-makers, and the mediators will not impose an outcome. This allows people to make informed decisions and find creative ways to settle disputes.
Mediation takes place in a neutral venue. The mediators begin with an introduction to the session and explain the arrangements. Parties will be asked to sign an Agreement to Mediate.
Each party then has the opportunity to explain their position without interruption. All issues and concerns raised are discussed and any suggestions put forward by either party are examined.
If necessary, the mediator will speak privately with both parties. All information given to the mediator is strictly confidential and will not be disclosed without permission.
The mediators will record any agreement reached and everyone is given a copy. Most mediations achieve a resolution and the rate of compliance (people carrying out their side of the bargain) is very high.
How do I arrange mediation?
Before the mediation session, each party will have a telephone discussion with a mediator(s). This is confidential and no details will be given to anyone else without your consent. Please note these are volunteers and we aim to contact you as soon as reasonably possible.
We can then arrange a date and time for mediation which normally takes place at the University of Strathclyde Mediation Clinic.
What if I'm already a client of the Law Clinic?
At your initial interview with the Law Clinic, your advisors will give you a Mediation Clinic leaflet. If you’re interested in considering mediation, they will, with your permission, pass on your details to one of our mediators.
A mediator will contact you by telephone to discuss the situation and explain how it works in practice. If you agree to go ahead, the mediator will contact the other party to get their agreement to take part.
It should be stressed that mediation is entirely voluntary. If you don’t think it’s right for your case, or if it doesn’t lead to a resolution, the Law Clinic will continue to act for you in its usual way.
Where is it located?
The Mediation Clinic is part of the Law School at Strathclyde in the city centre of Glasgow. It is Directed and Supervised by Charlie Irvine, Course Leader of the LLM/MSc in Mediation and Conflict Resolution.