Telephone Services

Voicemail System Replacement – Action Required

The University voicemail system is being replaced during the Christmas break.

To ensure your voicemail will be operational in January, you are required to dial in to the new system, prior to the University closing for Christmas on Fri Dec 18th, and set up your new mailbox with your name, a greeting and set a new passcode. Your mailbox will remain the same number as your extension.

Access the new system by dialling in to the temporary number 4111 or 0141 548 4111 from out with the University using the temporary passcode 1234. After Christmas the new voicemail service will be accessible as before via 4800 or 0141 548 4800 if off campus.

Phone cables

We provide a wide variety of services including:

  • switchboard provision
  • call billing
  • installations and alterations
  • provision of new phones
  • telephone fault resolution
  • telephone usage guidance
  • conference calls

Telephone Faults and Changes

Dial '0', to report the fault to the switchboard operators (or 4455 for the Supervisor).

Email all changes to the Switchboard Supervisor, Denise Norris

Installations and Alterations

Email all requests to the Switchboard Supervisor, Denise Norris

Please ensure you quote your budget code within the email request.

Costs for work are as follows:

  • Wiring and socket provision: £120.00
  • New number allocation: £271.62
  • Telephone instrument: £40.00
  • View the full list of telephone charges

Useful guides for staff

Telephone User Guide

Voicemail Guide

Telephone Charges