Virtual Private Network (VPN)

Our Virtual Private Network (VPN) service enables you to to access files held on your University computer from elsewhere.

Most University services are available through your web browser, so most users will not need this type of access to their work computer. You only need to use this service if you want to access a file or resource that you can only get from your own work computer.

18 March 2020 update: New VPN service available

If you already use the Shrewsoft VPN client on Windows to connect to the University network, as described elsewhere on this page, you should update your config using these instructions. If you use another VPN client on windows, or access via a Mac or Unix system, make no changes; you will benefit from the reduced loading as other users migrate to the new service.

Assuming you already have the Shrewsoft VPN client installed, you should:

  1. Make sure your VPN is not running
  2. Download a new configuration file from (you may need to right-click and 'Save as')
  3. Open the Shrewsoft 'VPN Access Manager' as normal. Do not click on the 'academic network' icon.
  4. Select 'File > Import' and navigate to your downloads folder. Select the 'VPN-Provisional.vpn' file and import it.
  5. Double-click the 'VPN-Provisional' icon, and enter your username and password.
  6. You should now be connected.

Set up a VPN on a iPad or iPhone

Download our Set up VPN on iOS instructions.


Set up VPN on Mac

Download our Set up VPN on Mac instructions.


Set up a VPN on a desktop computer

Currently, to allow remote access:

  • Your University PC needs to be pre-configured to permit remote connections
  • You will need to know the IP address of your University PC.
  • You must install our Virtual Private Network (VPN) software on your home computer.


1. Configure your University PC to permit remote connections

  1. Navigate to the Control Panel
  2. Select 'System'
  3. Select 'Remote Settings'
  4. Select 'Allow connections from computers running any version of Remote Desktop (less secure)'

The VPN service permits a computer which is not located on the campus network to become virtually connected to the campus network for a session of work. Software can be downloaded and installed via Pegasus.


2. Install VPN software on the computer you wish to connect from

    1. Open a web browser and go to PEGASUS
    2. Enter your DS username and password
    3. Under the 'Information Services' tab, click on 'Available Licensed Software' and select 'ShrewSoft VPN'
    4. We will send installation instructions to your Strathclyde email address once you accept the license agreement.


3. Open 'Remote Desktop Connection' on the computer you wish to connect from

    1. Go to Start
    2. Select 'All Programs'
    3. Select 'Accessories'
    4. Select 'Remote Desktop Connection'
    5. Enter the IP address of the device you want to connect to in the 'Computer' field, e
    6. Enter your DS username and password. You may need to enter 'ds' before your username


More help

Please contact us for help and advice about seting up or troubleshooting your VPN.