RegistrationFrequently asked questions

Everything you need to know before, during and after registration

Whether you're a new or returning student, these are the questions we're asked most often.

Getting started

Registration opens through StrathApp. Simply open the app and select Register Now to launch Pegasus, our student portal, where you'll complete your registration.

If you haven't downloaded StrathApp, you can still register using the registration link in your University registration email.

StrathApp makes registration easier by allowing you to: 

  • access Pegasus directly by tapping 'Register Now'
  • track your registration progress
  • receive reminders when registration opens
  • get push notifications about outstanding tasks
  • know when your registration is complete

Before you begin

Before registration opens, make sure you have:

  • your University password
  • your offer letter
  • valid photo identification (such as your passport)
  • tuition fee payment details or sponsor documentation (where applicable)

Having these ready before you begin will help you complete registration quickly and avoid delays.

We'll keep you updated through:

  • University registration emails
  • StrathApp reminders and notifications
  • registration webpages
  • University social media channels

We recommend enabling notifications in StrathApp and checking your University email regularly.

Completing registration

As you work through your registration, each completed task changes from a red cross to a green tick.

Your registration is complete when:

  • every task displays a green tick
  • you have accepted the Registration Terms and Conditions
  • you receive confirmation that you are registered
  • the 'Register Now' reminder disappears from StrathApp

Most of the registration process is exactly the same.

Some international students may need to complete additional UKVI or Right to Study checks as part of registration. If this applies to you, we'll provide guidance before registration opens.

Help & support

Support is available throughout the registration period.

You can get help by:

  • asking the Ask Strathclyde chatbot
  • watching our step-by-step registration videos
  • emailing registration@strath.ac.uk 
  • speaking to our Welcome and Registration Guides in the Learning & Teaching Building

If you're studying at our Bahrain Campus, you can also contact your local Student Services team or email studentexperience-bahrain@strath.ac.uk.