RegistrationFrequently asked questions

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Registration

You'll receive an email notifying you when registration becomes available for you.

If you've met all the conditions on your offer, you should be asked to complete this 4 to 6 week in advance of your programme start date.

For enquiries, please email admissions@strath.ac.uk. 

Online registration normally opens in the first week of August.

If all conditions have been met, registration emails are sent by the admissions team.

If you haven’t received an email, you may still have conditions to satisfy. Please contact the Admissions team for advice:

Continuing students

Your record may not have been validated for the new session. Check View Students Curriculum for things like the latest exam board decision, registration status (for example, VS), maximum duration (PGR).

New students

You'll receive the registration email but won't have access to online registration until the first module has been added.

These queries should be directed to the relevant academic department:

You should have been sent an email to your University address telling you when registration is open; please refer to the date in the email.

However, if you think that you should be registering now, please contact the Admissions team on admissions@strath.ac.uk.

You need to upload the required visa-related documents to complete this step. Once uploaded, they will be reviewed by the Visa Compliance Team.

If everything is in order, the status will be updated in PEGASUS. The Visa Compliance team will contact you via your University email if more information is required.

You can find information and guidance on submitting required documents on our upload your documents web pages.

If you need help or have questions about your visa documentation, contact the Visa Compliance Team: registration.documents@strath.ac.uk.

This section can only be completed after you have arrived in the UK.

You must upload confirmation of arrival in the UK along with other required documents for review by the Visa Compliance Team. This process typically takes a few days. We'll contact you via your university email if further information is needed.

You can find information and guidance on submitting required documents on our upload your documents web pages.

If you need help or have questions about your visa documentation, contact the Visa Compliance Team: registration.documents@strath.ac.uk.

Some students may require to be manually registered as their programme start date is after online registration has closed. Please contact the relevant Student Business team.

Personalised timetables are available on our StrathApp. Before you can see your personalised timetable, you must:

  1. complete registration
  2. have your module choices approved by your advisor of studies/year advisor/department
  3. been allocated to your chosen modules by your departmental timetabling coordinator

Once you have completed registration, it may take a few days for your individual timetable to become available. If you still cannot see your lectures five working days after you register, contact your department in the first instance.

Attendance be only confirmed when you're fully registered, and the Student Financial Support team have the student support number.

Enquiries: saas-slc@strath.ac.uk

Please leave this blank and mark it 'same as home address'. This will be automatically updated when a room is assigned by the Accommodation Office.

Enquiries: student.accommodation@strath.ac.uk

How do I submit my photograph?

You can upload your photo by:

  1. logging into PEGASUS
  2. selecting the ‘Personal’ tab
  3. then ‘Maintain Personal Details’

The ‘Upload your Photo’ link is at the bottom of the screen. Please ensure your photo matches the criteria found on our student card page.

The photograph I've submitted appears slightly blurry/pixelated or the wrong size - what should I do?

You'll need to upload a new photo. Find a new photo at least 240px wide x 240px high and ensure it's high quality. Upload this new photo via PEGASUS as detailed above.

Enquiries: student.card@strath.ac.uk

To amend this, please follow these steps:

  1. login to PEGAUS
  2. select the ‘Personal’ tab
  3. select the ‘criminal conviction declaration’ link to make any changes

Enquiries: cc.enquiries@strath.ac.uk

The link will be provided on the final registration confirmation screen.

You can also view them on our terms & conditions for applicants & students page.

If you have any questions, please contact us on the following email addresses:

A 'green tick' shows you've completed that step of the registration process. If all the stages of registration display a 'green tick', you've completed all the steps and you can click 'Register Now'.

Once you complete each stage of registration a 'green tick' will appear.

The time for this to appear will vary depending on the stage.

  • Gender-based violence and equality, diversity, and inclusion modules can take a few hours for the 'green tick' to appear
  • Visa check stage can take a day for the 'green tick' to appear

Enquiries: admissions@strath.ac.uk

If you enter incorrect details, such as the wrong address or stating you have a criminal conviction when you do not, these can all be amended on PEGASUS.

Do amend, please:

  1. login to PEGASUS
  2. select the 'Personal' tab to make the corrections

If you cannot amend something, please email registration@strath.ac.uk for help.

A term-time address is used to contact you during the term.

Your permanent home address is used to contact you outside the term.

Providing both these addresses allows the University to contact and support you in a timely fashion.

Emergency contact information allows the University to contact the people nominated by you, to inform them of situations that need immediate action.

This may be in the case of a life-threatening situation; being able to contact the right people quickly enables the University to take appropriate action for your wellbeing.

Registration is required to complete the matriculation process and continue your programme at the University. Without registering you will not be able to continue with your programme.

If you do not register a status of 'Failed to register' will display which means you will not have access to University systems.

Finance & funding

If you have a a 'red X' this means you have an outstanding element to complete.

For example, if there is a 'red X' against ‘Pay outstanding balance’, this means you have fees still to pay from the previous academic year.

If you have a 'red X' against 'Payment Funding Arrangement – Arrangements can be made' this means you have fees still to pay.

To complete this stage of the registration process, please login to PEGASUS and follow the onscreen instructions to pay any fees due.

If fees are being paid by someone else, such as SAAS or your employer, you should forward their confirmation to the Finance Helpdesk. Further information can be found on our finance help page.

For information about outstanding fees outstanding from previous sessions, please contact email finance-helpdesk@strath.ac.uk.

The Finance Helpdesk has lots of helpful advice for students including information on how to pay, instalment plan and paying online.

Enquiries: finance-helpdesk@strath.ac.uk. 

Yes, tuition fees can be paid in full or in 3 instalments.

Please see our student finance FAQs for more information.

If you're being sponsored, it will be necessary to provide Finance with a copy of your signed sponsorship letter.

Please scan and email it to sponsor-letters@strath.ac.uk, quoting your student registration number.

Enquiries: finance-helpdesk@strath.ac.uk 

Login

Log in to Pegasus using your Strathclyde email address and password. Please ensure you're using your University email address and not your DS Username. Check your personal details matches the student record (DS Username, Registration Number, date of birth). Student Business can check and update your date of birth, if required.

If you need assistance, please email IT Helpdesk: help@strath.ac.uk. 

If you're having trouble access your University email account, please email the IT Helpdesk: help@strath.ac.uk.

It’s your unique University login ID, found on your registration confirmation and on PEGASUS.

Please email the IT Helpdesk on help@strath.ac.uk.

Please email the IT Helpdesk on help@strath.ac.uk.

International student enquiries

Please contact us on the following email addresses:

Please email the Visa Compliance team: visa.compliance@strath.ac.uk.

Please email the Visa Compliance team: visa.compliance@strath.ac.uk.

Upload your visa documents as soon as you arrive and complete registration online.

If you can’t meet deadlines, please email registration.documents@strath.ac.uk to inform them.

Yes! Please see our pre-arrival guide which has lots of useful help and arrival essentials.

The University doesn't offer airport pick up, but it's easy to travel from the Airport to Glasgow city centre.

The international Student Support team have further information about arriving at Glasgow airport.

Mandatory training

All new students are required to complete both full courses. Continuing students who have already completed the full courses are required to complete refresher courses.

Both courses are available on MyPlace. Further information is available on student courses.

Once you complete the modules, this registration section will not automatically change to a 'green tick' as it may take a few hours. Please log back in to check it has been updating a few hours. If it still hasn’t updated overnight, please email the IT Helpdesk on help@strath.ac.uk. 

Only our continuing students complete the refresher courses.

Module information

Please speak to your Adviser of Studies/academic department for information on your modules/curriculum.

For timetable information please download the StrathApp.

Students on these programmes remain on the generic named programmes for the first 3 years. You'll be able to view your subjects on Curriculum History. If you proceed to Year 4, you'll move onto the named programme.

Please speak to your Adviser of Studies/academic department for information on your modules/curriculum.

For timetable information please download the StrathApp.

Please speak to your Adviser of Studies/academic department for information on your modules/curriculum.

Please speak to your Adviser of Studies/academic department for information on your modules/curriculum.

Updating details

If you wish to update your personal details this can be done in Pegasus by selecting the 'Personal' tab, choose 'Maintain Personal Details'.

If you have a Student Route visa there are restrictions in place on what you can update and so please contact:

If you wish to update your University email address, please email the IT Helpdesk (help@strath.ac.uk) and include your student registration number in your enquiry.