Information Services FAQs

General help and support

Talk to staff in the Library or contact Information Services by telephone or email.

Please talk to staff at the desk on Level 3 of the Library for help with printing and copying.

Visit our Faculty Librarians page for more information.

Our Faculty Librarians have created subject-specific LibGuides to help you find and use resources.

See our Research Support LibGuide to get started. 

See our referencing LibGuide to get started.

Our glossary explains some of the words you might hear while you're in the University Library.

Library building

Visit our 'Find the library' page for maps and more information.

Visit the Library opening hours page.

Yes, you can drink in most parts of the Library, and eat in some of them. Visit our eating in the Library page for more information.

There are male, female and gender-neutral accessible toilets on every floor of the Library. Follow the signs or ask staff for directions.

In some areas, yes. Visit our study zones page for details.

Ask at the Enquiry desk on Level 3 or contact Information Services by phone or email.

Please tell a member of the Library staff.

Do not attempt to remove any suspicious-looking packages yourself. Tell a Library staff member if you see something you're worried about.

The Andersonian Library is in the Curran Building. The Curran Building is off Cathedral Street.

The building is opposite the road to the Strathclyde Business School and Strathclyde Institute of Pharmacy and Biomedical Sciences (SIPBS). 

Find us on the interactive campus map or your mobile device with the Strathclyde app.

Check the Library opening hours before making a journey.

Our address:
101 St James Road
G4 0NS

Get to the Library's main entrance by following the pedestrian path from either Cathedral Street or St James Road. Once inside the building, there's a flight of stairs leading to the Library entrance. Access to the Library for those with mobility difficulties is at 101 St James Road. The Curran building has a lift.

Find our email addresses and telephone numbers on our contact Information Services page.

See the interactive campus map or download the Strathclyde app.

Please see our Find a place to study page for details.

Please see our study with friends page for details.

There are several rooms available to book in the Library. 

There are computers on every floor of the Library. Visit our Find a computer page for more details.

You can watch DVD on any of the computers in the Library. Please use headphones so that you don’t disturb other students.

Using the Library and Library resources


Strathclyde students do not need to join the Library. Your Strathclyde student ID card is also your Library card. Your student log-in details give you full access to electronic resources both on and off campus.

If you're new to Strathclyde you may want to watch our short video tour. We also run tours at the beginning of each semester. Find upcoming dates in the Strathclyde App or on our Library tours page.


All members of Strathclyde staff are automatically made members of the Library. You can access online resources using your DS username and password. Those with a Temporary IT Access or Limited Access DS account will not get full access to online resources.

You will need a Library card if you wish to come into the Library building regularly. This is separate from your staff ID card. Please fill in our membership form online or come to the Library in person to apply for your card.

Other memberships

You can join our Library if you are a:

  • a student at another university in Glasgow or the west of Scotland
  • Postgraduate researcher at the University of Glasgow
  • a student or member of staff at an institution that is a member of the SCONUL scheme
  • retired member of the University of Strathclyde staff
  • University of Strathclyde graduate
  • graduate of another university
  • corporate client
  • visitor

You can search our collections with SUPrimo Library search.

You may also want to explore our collections.

Help is available from staff in the Library during staffed opening hours. You can also contact Information Services by telephone or email.

You may want to visit our search tips page or our How to... LibGuides.

Our bookshelf locations page explains where to find different resources in the Library.

The find a place to study page explains where to find silent study and study with friends areas, plus the Education Resources Centre, Archives & Special Collections, and bookable group rooms.

The three main open access sections, arranged in Dewey Decimal Classification order, are:

  • Lending Books (Standard Loan + One Week Loan copies)
  • Short Loan Collection (1 Day Loan copies)
  • Reference Books (use in Library only)

See our bookshelf locations page for more details.

Go to our serials page for details.

Serials is the term we use to describe publications. These can include journals, annuals, magazines, newspapers, and periodicals. Our collections include print and electronic serials.

Check our Borrow, renew, reserve and return books page for the latest information.

In most cases, your standard and one-week loans will renew automatically. You do not need to renew these loans yourself.

You must bring Short Loan items to the Library if you wish to renew them.

Log in to your Library account online or in the app to check your items on loan. You can also place reservations.

Most books and resources in the Library have a classification number, called a Dewey number. You need to use this number to find the resource you're looking for. Find out more information on our bookshelf locations page.

In terms of borrowing journals. That would be no. Print journals are for reference use only. You can access electronic journals online 24/7.

Our collection of company reports is thought to be the largest collection in a Scottish academic library. There are holdings from approximately 5000 to 6000 companies. Some reports date back to the 1930s.

These reports are available to members of the University of Strathclyde Library. Links to the web pages of some of the companies can be found via databases available to staff or matriculated students of the University. Contact Information Services for more information.

Check out our Company reports collection page for more details.

If you do not qualify for membership of the Library you can apply for a visitor's pass.

A visitor's pass gives temporary reference access to the print collection. Please fill in a visitor access form and wait until you receive a reply from us before visiting.

In the meantime, you may also want to check Library opening hours.

If you are not a Strathclyde student or member of staff and wish to visit Archives & Special Collections, please contact this service directly.

We charge fines for all overdue library materials. Remember to return your items on loan before the due date to avoid being fined.

Please be aware that the due date on your items may change if another student places a reservation on them. We'll email you if your due dates change. It’s important that you check your Strathclyde email account regularly.

Library fines

We're currently only charging fines on reserved items, at a rate of £1 per day.

If fines on your account total more than £10, you won't be able to borrow anything else until you have made a payment.

You can pay fines online or with a credit/debit card at the self-service kiosks on Level 3.

Fines and charges exceptions policy

We may waive fines in exceptional circumstances.

Ask at the desk in the Library during staffed hours if you have any questions about fines or charges. Alternatively, you can contact Information Services by telephone or email.

See the 'store request' information on the reservations page.

The University Library receives electronic and print copies of theses submitted for higher research degrees awarded by the University of Strathclyde.

Electronic copies of theses can be accessed via STAX. You can also search for print and electronic copies of theses in our main library catalogue, SUPrimo.

Print copies are kept under controlled access, not on the open shelves, but these are available on request during normal working hours. One print copy of each thesis is restricted to reference use in the Library. If a second copy is available, this may be borrowed for a six-week period.

Our theses collection page has more information.

Our books are numbered using the Dewey Decimal Classification System.

  • Standard Loan copies have only the shelf number on their spines
  • 1-week loan copies have a red sticker above the shelf number

Our exam paper collection covers the last three years of exam diets for undergraduate classes. Some postgraduate taught classes are also available. Some papers, such as multiple-choice papers, are not normally available as part of this collection.

Access to our electronic exam papers is available both on and off-campus to staff and registered students of the University of Strathclyde.

Search for exam papers

Exam papers can be found on STAX. You must log in to STAX using your DS username and password to download an exam paper.

Search using either:

  • class/module code, for example M9313, CS414 (no punctuation or spaces)
  • keywords from the exam title and/or department name

Module codes, departments, and exam titles may change. Try different keywords when searching or check the Module Catalogue in PEGASUS for code changes.

Exam papers can also be found via our main library catalogue, SUPrimo. Click on 'Advanced Search' and select the option to search for 'Exam Papers.'

Contact Information Services if you need help using our electronic exam papers.

Thank you for considering making a donation to the Andersonian Library. Find more information about donating:

  • books and study materials
  • financial donations and gifts

Electronic (online) resources

To access individual databases:

  1. Go to our A to Z of databases LibGuide.
  2. Search SUPrimo using the ‘Library Collections’ tab. Search by the database name to display its SUPrimo record. If you retrieve several results, use the 'Publication type' limit option on the left-hand side of the screen to restrict your results to databases only. Click on the ‘Electronic resource’ link on the SUPrimo record to access the database.

To cross-search selected databases:

  1. Search SUPrimo using the 'Articles + databases' tab.
  2. You can either choose to search a pre-determined subject grouping of databases from the drop-down menu next to the search box. Or you can create your own group by clicking on the 'Find Databases' link along the top of the window and selecting databases of your own choice.

For technical reasons, not all of the databases to which the Library subscribes can be searched via the 'SUPrimo: Articles + databases' route.

If you have any problems with access to any of the Library's electronic resources, please contact Information Services.

Yes, you can use the majority of the Library's electronic resources when you're off campus.

You may be using an out-of-date link. It's essential to link to the Library's electronic resources using the URLs provided in SUPrimo.

If you have any difficulty accessing any of our electronic resources, please contact Information Services for help.

You can access these databases via Reaxys.

Visitors do not have access to electronic services. Some types of membership allow for walk-in access to electronic resources.

There can be several reasons for this:

  • there may be a problem with your DS username and password; can you use it to log in to other services, such as your email? if not, you may need to reset your password
  • your browser may have cached information which is no longer valid. Clear your cache and cookies, restart your browser and try again

If you still cannot access the resources, please contact Information Services for help.

Try our eBooks LibGuide, ask a member of staff in the Library, or contact Information Services by phone or email.

Your Library account is a record of your Library activity, including books on loan, fines, and reservations.

You can log in to your Library account in the Strathclyde app or through SUPrimo.

Using other Libraries

Yes, you can visit other libraries.

You can use the Inter-Library Service to get books, journal articles and book chapters from other libraries.

IT access

Browse the find and use IT page, search the Service Catalogue, or see your copy of the Information Services student guide.

Staff: Please see our Service Catalogue for details.

Students: We will send details of your DS account to your personal email address before your first day at Strathclyde. If you haven't got this email, please bring your student card to the enquiry desk on Level 3 of the Library so that we can help you.

You can reset your password yourself, even if you have forgotten your DS username.

Visit our connect to wi-fi page for instructions.

Go to our email page for details.

Browse or search our list of available software.

Please contact Information Services with details.

We offer some support to users who choose to bring their own device to campus. Contact Information Services for more information.

PEGASUS stands for Portal Engine Giving Access to Strathclyde University Systems. PEGASUS provides a way in to a range of online services for staff, students and applicants.

Login using your DS username and password.

Visit the Dynamic Distribution Lists page to get started.

Find out more about SharePoint.

See our temporary IT access page.

Please see our wi-fi page.

If you have a temporary IT access or limited access IT account, you can use any of the Library computers.

If you do not have a temporary or limited access account, you can use any of our small number of visitor access computers. Please note, these computers aren't connected to the internet or the University's printer network.

Staff can show you where the visitor access computers are.

See our computer availability checker online or in the Strathclyde app. This information is also displayed on large screens at the main entrance to the Library.

See our email page for details.

Use your DS username and password to log on to University computers. You can reset your password if you forget it.

Visit our email page for instructions.

The University has its own video streaming service. This service is available to all with a DS username and password.

Visit the IT Service Status page.

See our email page for instructions.

'Save as' the attachment somewhere on your computer or on the network before you work on it. Be sure to save your changes as you work.

Wi-Fi is available throughout the Library.

The majority of plug sockets are on Level 1.

Find out more about the Strathclyde app.

Yes. Search 'office' on our software downloads page to get started.

Wi-Fi is available in shared areas in student residences. See the accommodation pages for more information.

Visit the H: and i: network drives page to learn more about this.

Teams and groups can access shared folders in the i: drive. Visit our network drives page to learn more about the i: drive.

Find out more about working off-campus.

See our full list of computer rooms and suites on campus.

You can request a Red Card from your department, normally from the secretary or course administrator.

Please note that the Library's computer suites are not included within this arrangement. Having a Red Card will not allow you to access the Library or its computers outside of opening hours.

See our online booking system for available courses.

The University's Enhanced Web Development Service (EWDS) delivers corporate applications commissioned by the University's Inforation Strategy Committee. It also offers bespoke websites for externally-funded projects, research groups and conferences.


Myplace is the University of Strathclyde's virtual learning environment (VLE).

Go to the Myplace homepage and login using your University DS username and password. More help is available via the 'Help' link in the menu bar.

Printing, copying and scanning

Visit our printing page for details, instructions and charges.

If you do not have a DS account, temporary account or limited access account, you can create a guest account for printing, copying and scanning.

See our printing page for more information. Go to the print kiosk on Level 3 to set up your guest printing account. Please ask staff if you need help.

Ask at any of the Enquiry desks (Levels 3, 4 and 5) if you need help using University printers/copiers/scanners.

Visit our printing page.

No. Visitor access computers are not connected to the printer network.

The large printers/copiers in the Library can also scan. Ask a member of staff or visit our printing page for more information.


Visit our Research Data Management pages.

Visit our Research Data Management pages for more information.

Visit our Research Data Management pages for more information.

Visit the Open Access webpages.

Strathprints is our institutional repository.

Strathprints is Strathclyde's institutional repository.

The Directory of Open Access Repositories helps you find and search other repositories.

OAIster searches library catalogues worldwide.

University Print Services offer binding services. For hardback binding (required for postgraduate dissertations and theses) please see our thesis binders page.

Teaching staff

Please contact your Faculty Librarian to talk about your requirements.

Visit our 'request new books' page to get started.

Strathclyde teaching staff who wish to request a scan/scans should submit an request form for each item to the Digitisation service. Staff will then check for compliance with the Copyright Licensing Agency (CLA) Photocopying and scanning Higher Education Licence, and either arrange for the scan/scans to be made available, or advise if there are any problems.

Photocopies of book and journal extracts may be placed in the Short Loan Collection and made available for loan, subject to certain conditions.

Teaching rooms

Please see Estates Services' room booking page to get started.

You may also want to:

Please contact the learning space support team using the details on our contact Information Services page.


Yes, please see our MBA LibGuide

Please see our company reports collection.

Yes, please see our Marketing LibGuide.

Yes, visit our newspapers page to get started.

An IPO or Initial Public Offering is the first sale of equity by a private company to the public.

  • the Stock Exchange Yearbook (RD 332.642 STO) provides a list of “New Issues” for the most recent 2 to 3 years
  • the London Stock Exchange:
  • the Nexis database can be a source of information for the most recent IPO announcements made to the public
  • those in the Accounting and Finance department have access to the Thomson ONE Banker database, which provides historic data on both UK and non-UK IPOs


Print sources available in the Reference section of the Library include the following:

  • Lists of secondary schools (and details of Education Authorities) are given in Education Yearbook (RD 370.5 EDU)
  • Primary schools are listed in The UK Primary Education Directory (RD 372.025 UKP)
  • Schools for Special Needs (RD 371.9025 SCH) and Independent Schools Yearbook (RD 370.5 IND) may also be useful

For help finding visit our bookshelf locations page.

See the website for details.

If you are on placement for six weeks or more, then you can borrow from other libraries under the SCONUL Access scheme.


See our bookshelf locations page.

For information about legal databases and internet sources, please see our Law LibGuide.

See our Law LibGuide

English and foreign languages

Search SUPrimo for details.

See our newspapers page for more information.


Printed copies of UK election manifestos 1900 to 1997 are available at D 329.0109 BRI.

Reference copies are available at RD 329.0109 BRI.

UK election manifestos 1945 are also available electronically.

See our Government Publications page for details.

See our Government Publications page for details.

The Ordnance Survey Election Maps site includes UK constituency and local authority maps.

This is a Command Paper, so called because it is presented "by command of Her Majesty" to Parliament. See our Official Publications LibGuide for more information.

Science and Engineering

You may want to try:

  • Compendex (1884 onwards). Covers more than 5000 engineering journals across a range of engineering disciplines
  • Inspec (1898 onwards). Covers electronics and electrical engineering, computer and control systems, and physics

You can search by author's name or by subject keyword.

Full text Eurocodes are available online through British Standards Online (BSOL). 

Yes. Please see our Standards and Patents LibGuide

Yes. Please see our Standards and Patents LibGuide.

Yes. Please see our Standards and Patents LibGuide.

The Kirk-Othmer Encyclopedia of Chemical Technology (online)

The Encyclopedia of Chemical Processing and Design (D 660.28003 ENC). Shelved in the reference book section, check our bookshelf locations page for help.

The Encyclopedia of Chemical Processing and Design (RD 660.28003 ENC), located in the Reference book section, is a good place to start. Visit our bookshelf locations page for help.

Use the Phytochemical Dictionary (RD 581.19203 PHY), located in the Reference book section. Visit our bookshelf locations page for help.

The TOXNET collection of databases from the US National Library of Medicine cover toxicology, hazardous chemicals, environmental health, and toxic releases.

Also try:

  • the Dictionary of Substances and Their Effects (RD 615.902 DIC) 
  • Sax's Dangerous Properties of Industrial Materials (RD 604.7 SAX)

Both of these books are located in the Reference book section, visit our bookshelf locations page for help.

You may want to try the following from the Reference section of the Library:

  • CRC Handbook of Chemistry and Physics (RD 540 HAN)
  • International Critical Tables (RD 530.8 INT)

Visit our bookshelf locations page for help.

You may want to try the following from the Reference section:

  • Standard Mathematical Tables and Formulae (CRC) at RD 510.212 CRC

Lending copies of mathematical tables can be found in the Level 4 Lending book section at D 510.212 CRC.

Visit our bookshelf locations page for help.

There are several copies of statistical tables in the Library, in the Lending book section on Level 4 at D 519.5021 and in the Reference book section on Level 1 at RD 519.5021.

The Maths Skills Support Centre provides support to all students with the mathematics they encounter in their course. 

There are a variety of reference books you can use to check the physical properties and other attributes of compounds and substances. Some substances are fairly easy to find, while information about less common substances may be more difficult to track down. You could try looking in:

  • CRC Handbook of Chemistry and Physics (RD 540 HAN) or the International Critical Tables (RD 530.8 INT), which are good starting points and are located in the reference book section (check bookshelf locations)
  • Reaxys database, which covers organic, organometallic and inorganic chemistry
  • WebElements web page, which also has information on the physical properties, thermal properties and other chemical and biological data on the elements of the Periodic Table

Biographical encyclopaedias and dictionaries are available in the Reference book section on Level 1 of the Library at RD 509.22

  • Dictionary of scientific biography (RD 509.22 DIC)
  • Who's who in science and engineering (RD 509.22 WHO)

You may also want to try:

See our Engineering LibGuide to get started.

See our Engineering LibGuide to get started.

See the box titled 'Significant Ships' on the Naval Architecture, Ocean and Marine Engineering LibGuide.

Visit our Science LibGuides or try: